Top 60 Service manager Jobs in Anchorage, Ak

IM Service Support Manager
Global Credit Union —Anchorage, AK
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
Service Manager
Mercedes-Benz of Anchorage —Anchorage, AK
- $80,000 - $150,000 a year
- Full-time
- Dealership
- Military encouraged
- Recruiting
- Paid holidays
- Relocation assistance
Quick Apply
Manager, Delivery Support Services
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Remote
- Supervising experience
- Bachelor's degree
- Mentoring
- Health savings account
- Paid holidays
6d
District Manager
bp —Anchorage, AK
- $100,000 - $125,000 a year
- Full-time
- Writing skills
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Disability insurance
Boat Sales and Service Manager
Bass Pro Shops —Anchorage, AK
- Full-time
- Dealership
- Word processing
- Merchandising
- Health savings account
- Paid holidays
Client Accounting & Advisory Services (CAAS) Supervisor
Altman, Rogers & Co —Anchorage, AK
- $100,000 - $110,000 a year
- Overtime
- Mid-level
- Office
- 8 years
- AD&D insurance
- Health insurance
Quick Apply
Anchorage Crisis Services Supervisor
True North Recovery Inc —Anchorage, AK
- $75,000 a year
- Full-time
- Background check
- Writing skills
- Public speaking
- Paid training
- AD&D insurance
Quick Apply
Shift Supervisor - AK Airlines Mobility Services - (Full-time, pay DOE) - Anchorage, AK
NMS —Anchorage, AK
- Overtime
- Background check
- Writing skills
- English
Food Service Supervisor - King Street Brewing Co - Anchorage, AK
NMS —Anchorage, AK
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Air Service Development & Marketing Manager (Program Coordinator 2)
State of Alaska —Anchorage, AK
- $6,777.60 - $6,980.80 a month
- Full-time
- Driver's License
- Criminal background check
- Fingerprint clearance
- AD&D insurance
- Paid holidays
5d
Senior Manager, Delivery Support Services
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Remote
- Analysis skills
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
6d
District Manager - Central Illinois
bp —Anchorage, AK
- $71,000 - $125,000 a year
- Full-time
- Writing skills
- Pass drug screening
- Bachelor's degree
- Paid holidays
- Disability insurance
Contracts Manager
Donlin Gold LLC —Anchorage, AK
- $225,000 - $250,000 a year
- Full-time
- Pass drug screening
- 11+ years
- Office
HVAC Service Manager
KLEBS Mechanical Inc —Anchorage, AK
- $125,000 - $150,000 a year
- Full-time
- Management
- Residential
- Mentoring
- Fuel card
- Relocation assistance
Quick Apply
2d
Service Advisor
Arctic Home Living —Anchorage, AK
- Full-time
- Writing skills
- ERP systems
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
12d
Clinical Manager
International SOS —Anchorage, AK
- Full-time
- Background check
- Nursing
- HIPAA
- AD&D insurance
- Disability insurance
MGR, DINING SERVICES
ESS —Anchorage, AK
- $65,000 - $90,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
District Manager
Alsco Inc —Anchorage, AK
- $71,276 a year
- Pass drug screening
- Mid-level
- Driver's License
- Health savings account
- Disability insurance
Quick Apply
7d
Project Services Manager
Donlin Gold LLC —Anchorage, AK
- $225,000 - $250,000 a year
- Extended hours
- Engineering
- Pass drug screening
- Finance
Medicaid Program Specialist 1
State of Alaska —Anchorage, AK
- $31.54 an hour
- Full-time
- Customer service
- Computer literacy
- Office
- AD&D insurance
- Paid holidays
9d

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service manager jobs near anchorage, ak

IM Service Support Manager

Global Credit Union -
Anchorage, AK

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Job Details

Full-time
$109,361 - $191,554 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Managing technical support teams
Stakeholder engagement
Managing teams in a customer support role
Team leadership
Coaching
Metrics Reporting
Frontline customer support management
Team development
Supervising experience
Mentoring
Agile
Stakeholder relationship building
Cloud services
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

Overview:

Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.

Duties and Responsibilities:

Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends.
Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed.
Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations.
Direct Problem Management practices to identify root causes, eliminate recurring issues, and drive long term service stability.
Direct Transition & Change Management processes to ensure safe, predictable, and well communicated changes across hybrid cloud environments.
Represent IM Operations within Enterprise Architecture and Agile Product Development programs, ensuring these teams understand and apply the transition framework and that all project transitions incorporate required operational readiness activities.
Own the Major Incident Response Program and assure leadership during major incident responses, ensuring structured coordination, communication, escalation, and timely restoration of services, including post incident reviews and continuous program improvement.
Foster a high performance culture through coaching, mentoring, and development of Service Desk and Service Delivery staff.
Perform other duties as assigned.

Qualifications:

Education: Bachelor's degree in Computer Information Systems, Information Technology, or related field.

Creditable Experience in Lieu of Education: Equivalent Combination of experience, management background, and relevant technology or ITIL certifications.

Experience/Skills: (Modern, industry-aligned expectations) Five to seven years of experience in IT service delivery, technical support, or related operational roles. Three or more years in a leadership or supervisory capacity within an IT support or service delivery environment. Experience managing or contributing to Service Desk, Problem Management, Change/Transition Management, or Major Incident Response functions. Familiarity with ITSM frameworks such as ITIL (ITIL 4 preferred). Experience working within or alongside Agile delivery teams, with an understanding of how service delivery functions integrate into Agile product lifecycles. Ability to interpret service delivery metrics and use them to drive improvements in user experience and service quality. Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and non technical teams. General understanding of hybrid cloud environments and modern enterprise support models. Demonstrated ability to lead teams, coach staff, and foster a high performance culture. On call availability required.

Tenure: Not applicable

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 05

: $109,361 - $191,554 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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Refine Your Search

service manager jobs in anchorage, ak

IM Service Support Manager

Service Manager

Manager, Delivery Support Services

District Manager

Boat Sales and Service Manager

Client Accounting & Advisory Services (CAAS) Supervisor

Anchorage Crisis Services Supervisor

Shift Supervisor - AK Airlines Mobility Services - (Full-time, pay DOE) - Anchorage, AK

Food Service Supervisor - King Street Brewing Co - Anchorage, AK

Air Service Development & Marketing Manager (Program Coordinator 2)

Senior Manager, Delivery Support Services

District Manager - Central Illinois

Contracts Manager

HVAC Service Manager

Service Advisor

Clinical Manager

MGR, DINING SERVICES

District Manager

Project Services Manager

Medicaid Program Specialist 1

I want to receive the latest job alert for service manager in anchorage, ak

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