Top 9 customer service manager Jobs in anchorage ak

Retail - Part-time Customer Experience Manager
Michaels Stores —Anchorage, AK
- Part-time
- Mid-level
- Retail management
- Health insurance
- Dental insurance
Client Accounting & Advisory Services (CAAS) Supervisor
Altman, Rogers & Co —Anchorage, AK
- $100,000 - $110,000 a year
- Overtime
- Mid-level
- Office
- 8 years
- AD&D insurance
- Health insurance
Quick Apply
Court Case Manager 1 (41-3024) Anchorage Customer Service
State of Alaska —Anchorage, AK
- $24.87 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
14d
LEAD CUSTOMER SERVICE ASSOCIATE - DIMOND
Goodwill Industries of Lane & South Coast Counties & Alaska —Anchorage, AK
- $16.50 - $19.50 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Merchandising
- Health insurance
- Dental insurance

Discover related jobs

Based on your search for customer service manager jobs.

Clinical Supervisor - The Pathway Home
Southcentral Foundation —Anchorage, AK
Graduate degree in behavior analysis, education, or psychology from an accredited university or college program OR graduate degree from an accredited university…
$98,696 - $134,888 a year
Quick Apply
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
Apple —Anchorage, AK
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Maintain accuracy and follow guidance.

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
Strong understanding of Personal Lines coverages and service processes. A collaborative mindset with a passion for helping others succeed.
Quick Apply
Field Operations Supervisor
Revenant Logistics LLC —Columbus, OH
Bachelor’s degree in business, hospitality, or related field. Team Leadership: Lead, motivate, and develop a team of White Glove Service Associates, setting…
$24 - $30 an hour
Quick Apply
11d

Show more jobs in cities nearby

I want to receive the latest job alert for customer service manager in anchorage ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near anchorage ak

Customer Service Representative jobs in Anchorage, AK

Court jobs in Phoenix, Az

Court Manager jobs in New York, Ny

Program Manager jobs in Jacksonville, Fl

Court Manager jobs in Richland County, Sc

Court Manager jobs in Plano, Tx

Court Manager jobs in Fulton County, Ga

Community Manager jobs in Orlando, Fl

Customer Service Representative jobs in Reno, Nv

Customer Service Representative jobs in Rancho Cucamonga, Ca

Sales Representative jobs in New York, Ny

Virtual Entry Level Customer Service jobs in California

Customer Service Representative jobs in Santa Rosa, Ca

Customer Service Representative jobs in San Antonio, Tx

Part Time Customer Service jobs in Chicago, Il

Customer Service Supervisor jobs in Omaha, Ne

Customer Service jobs in Baton Rouge, La

Customer Service Supervisor jobs in Fairfax County, Va

Customer Service Supervisor jobs in Cleveland, Tx

Customer Service Supervisor jobs in Texas

Retail - Part-time Customer Experience Manager

Michaels Stores -
Anchorage, AK

Apply Now

Job Details

Part-time

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Employee discount

Qualifications

Employee onboarding
Retail customer service procedures
Staff supervision
Retail industry sales team management
Cash amount verification
Safety training program participation as safety practice
Shipping and receiving return processing
Managing teams in a customer support role
Managing retail teams
Outdoor work
Educational events
Standard Operating Procedures (SOPs) implementation
Unloading
Mid-level
Sales team management
Shelf stocking
Team development
Retail compliance procedures
Key Performance Indicators
Store management
Sales coaching
Public safety procedures
Shipping and receiving inventory management
Production management
Deposits
Talent career development
Conducting staff training sessions as a store manager
Sales leadership
Onboarding process management
Retail management

Full Job Description

Store - ANCHORAGE, AK

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

Retail management experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" www.michaels.com .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit www.michaels.com .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

Apply Now

Refine Your Search

customer service manager jobs in anchorage ak

Retail - Part-time Customer Experience Manager

Client Accounting & Advisory Services (CAAS) Supervisor

Court Case Manager 1 (41-3024) Anchorage Customer Service

LEAD CUSTOMER SERVICE ASSOCIATE - DIMOND

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for customer service manager in anchorage ak

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected