Top 6 Desk agent *hilton Jobs in Anchorage Ak

Front Desk Agent
Hilton Anchorage —Anchorage, AK
- $16.50 an hour
- Full-time
- Inventory management
- Hotel
- Entry level
Quick Apply
Front Desk Agent *Hilton Anchorage*
Crestview Management, LLC —Anchorage, AK
- 8 hour shift
- Hotel
- In-person
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hilton Garden Inn Anchorage —Anchorage, AK
- $17 - $18 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Crestview Management, LLC —Anchorage, AK
- Mid-level
- Hotel
- Mentoring
Quick Apply

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Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
Review V.I.P. reservations, amenity orders, and resumes for incoming and in-house guests. Maintain guest standards for service by: anticipating guests’ needs,…
$50,000 - $60,000 a year
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Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 a year
Quick Apply

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desk agent *hilton jobs near anchorage ak

Front Desk Agent

Hilton Anchorage -
Anchorage, AK

Quick Apply

Job Details

Full-time
$16.50 an hour

Qualifications

Visitor query response
Customer records maintenance
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Hotel policy compliance
Inventory management
Incident report management
Greeting customers
Cash drawer securing
Answering guest questions
Compliance with security regulations
Credit card payment processing
Hotel room assignment management
Cash register operations
Hotel emergency procedures
Property management systems (PMS)
Customer issue escalation
Physical access control
Hotel and accommodations guest complaints handling
Hotel safety procedures
Physical security incident reporting
Entry level

Full Job Description

Job Summary:

The Front Desk Agent serves as the first point of contact for hotel guests, providing a welcoming, professional, and efficient check-in and check-out experience. This role is responsible for delivering exceptional guest service, handling reservations and payments, responding to guest requests, and ensuring accurate communication with other hotel departments to create a seamless guest experience.

Essential Duties & Responsibilities:

Guest Service:

Greet guests warmly and provide a positive first impression.
Complete guest check-ins and check-outs accurately and efficiently.
Verify guest identification, payment methods, and reservation details.
Respond promptly and professionally to guest questions, requests, and concerns.
Resolve guest complaints or escalate issues to management when appropriate.
Maintain confidentiality of guest information.

Reservations & Room Assignments:

Assign rooms according to hotel standards, guest preferences, and operational requirements.
Ensure room assignments meet special requests whenever possible.
Process reservation changes, cancellations, and extensions.
Coordinate closely with Housekeeping and Engineering regarding room status and maintenance issues.
Monitor room inventory and communicate room availability.

Cash Handling & Administrative Duties:

Process cash, credit card, and electronic payments accurately.
Balance cash drawer and complete shift reports.
Maintain accurate guest records in the Property Management System (PMS).
Prepare key cards and ensure security procedures are followed.
Document guest incidents and communicate shift information through pass-on logs.

Communication:

Coordinate with Housekeeping for room readiness.
Communicate guest requests promptly to the appropriate department.
Assist Bell Services, PBX, Engineering, Security, and Food & Beverage as needed.
Participate in shift briefings and departmental meetings.

Safety & Security:

Follow hotel safety, security, and emergency procedures.
Verify guest identity before issuing room keys.
Report suspicious activity, safety concerns, or maintenance issues immediately.
Protect guest privacy and confidential information.

Quick Apply

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desk agent *hilton jobs in anchorage ak

Front Desk Agent

Front Desk Agent Hilton Anchorage

Front Desk Agent

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Job Summary:

Guest Service:

Reservations & Room Assignments:

Cash Handling & Administrative Duties:

Communication:

Safety & Security:

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desk agent *hilton jobs in anchorage ak

Front Desk Agent *Hilton Anchorage*

Front Desk Agent

Front Desk Supervisor

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I want to receive the latest job alert for desk agent *hilton in anchorage ak

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Job Summary:

Guest Service:

Reservations & Room Assignments:

Cash Handling & Administrative Duties:

Communication:

Safety & Security:

Front Desk Agent Hilton Anchorage