Top 40 Front desk manager Jobs in Anchorage Ak

Front Office Manager
Millennium Hotels and Resorts —Anchorage, AK
- Microsoft Excel
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Receptionist
Alaska Treatment Center —Anchorage, AK
- $18 - $24 an hour
- Part-time
- Background check
- No experience needed
- Administrative experience
- Flexible schedule
Quick Apply
9d
Front Office Manager
The Wildbirch Hotel —Anchorage, AK
- $65,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Leadership
- Dental insurance
- Paid time off
Quick Apply
Front Desk Agent
The Wildbirch Hotel —Anchorage, AK
- $17 - $19 an hour
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Supervisor
Crestview Management, LLC —Anchorage, AK
- Mid-level
- Hotel
- Mentoring
Quick Apply
6d
Guest Services Shift Lead
Imaging Associates AK —Anchorage, AK
- Full-time
- Computer literacy
- Basic math
- English
Patient Housing Office Agent I
Alaska Native Tribal Health Consortium —Anchorage, AK
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- AD&D insurance
6d
Guest Services Shift Lead
Imaging Associates, LLC —Anchorage, AK
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
12d
Guest Services Operations Assistant
Imaging Associates AK —Anchorage, AK
- Full-time
- Computer literacy
- Basic math
- English
Night Auditor
The Wildbirch Hotel —Anchorage, AK
- $18 - $20 an hour
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Medical Receptionist
Community Medical Services —Anchorage, AK
- $18.50 - $19.00 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Medication administration
- Health savings account
- Paid holidays
Quick Apply
Team Member
Planet Fitness —Anchorage, AK
- $17 - $19 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Employee discount
- Gym membership
Quick Apply
Guest Services Operations Assistant
Imaging Associates, LLC —Anchorage, AK
- Full-time
- Basic math
- English
- High school diploma or GED
Quick Apply
12d
Night Auditor
La Quinta Inn & Suites Anchorage —Anchorage, AK
- $17.50 - $18.00 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Administrative Assistant, Financial Assistance
Cook Inlet Tribal Council Inc —Anchorage, AK
- $19.75 - $32.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
Quick Apply
5d
Operations Manager
Millennium Hotels - Lakefront Anchorage —Anchorage, AK
- 5 years
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Operations Manager - Aloft Anchorage
Aloft Anchorage —Anchorage, AK
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Operations Manager - Aspen Suites Hotel Anchorage
Rodeo Aspen —Anchorage, AK
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Office Assistant 1
State of Alaska —Anchorage, AK
- $19.03 an hour
- Full-time
- 18 years or older
- Computer literacy
- Office
- Mileage reimbursement
- AD&D insurance
12d
Lodging Representative I - Patient Logistics
Alaska Native Tribal Health Consortium —Anchorage, AK
- $18.25 - $21.83 an hour
- Weekends as needed
- Background check
- Hospital
- HIPAA
- Paid parental leave
- AD&D insurance
6d

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Front Office Manager

Millennium Hotels and Resorts -
Anchorage, AK

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Computer operation
Customer communication
Microsoft Excel
Customer relationship building
Safety protocol adherence
English
Data interpretation
Receptionist experience within hospitality industry
Productivity software
Hotel and accommodations guest complaints handling
Quality data entry

Full Job Description

Position Overview

Oversee the front desk and ensure the front desk provides exceptional customer service. Resolve any guest complaints, train new staff on proper processes and procedures.

Responsibilities

Responds to and resolve guest complaints and concerns in a timely manner.
Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures.
Confers and cooperates with other department heads to ensure coordination of activities.
Trains new and existing employees of the Front Office.
Answers inquiries pertaining to hotel policies and services.
Monitors and ensure work duties of staff are followed according to hotel standards by verifying AM/PM checklists are executed, signed and filed.
Maintains complete knowledge of hotel services, hours of operation, and schedule of events.
Monitors performance and ensures adherence to service standards of bell staff.
Creates weekly work schedules to coincide with projected occupancies.
Conducts daily front office "briefings" to oncoming staff and outlines group and catering activity, rate of the day, VIP Guest List, occupancy projections and pertinent information related to day to day operations.
Conducts a comprehensive monthly front office meeting outlining standards updates, upcoming marketing promotions, group/citywide activity, F&B outlet news and all related hotel topics.
Train personnel and monitor compliance to solicitation practices related to either directly acquiring guest forms or electronic address information supporting e-mail guest service feedback.
Manage rooms P&L in partnership with Director of Housekeeping, to ensure rooms division is staying within established guidelines for expenses and payroll costs.
Responsible for staff selection and scheduling of all Front Office personnel.
Manage payroll and control costs using Labor Standards.
Ensure that staff adheres to all credit/cash policies and procedures to reduce bad debts and rebates. Perform quality audits and take corrective action when appropriate.

Maintain positive relations with employees and promote good inter/intra-department relations.
Ensure that problems are addressed as soon as possible, and seek input from the employee on the problem. Develops plans with the employee to solve problems and follow up with feedback and encouragement to ensure resolution of problems.
Responsible for ensuring the Front Office personnel participate in all property safety awareness programs.
Responsible for completing, and presenting to employees, performance reviews, and salary increases in a timely manner.
Maintain an open line of communication between guests, staff members and management.

Requirements

Ability to effectively deal with a guest and employee concern in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer or employee and providing positive and proactive solutions.
Ability to access, read and accurately input information using a moderately complex computer system to include software such as Excel and Word.
Analytical ability sufficient to assess trends and make relevant decisions.
Lifting 20lbs. maximum with frequent lifting and carrying of objects weighing up to 10lbs.
Requires walking and standing to a significant degree and can require long periods of sitting.
Must have a minimum of two years prior front office experience in a similar size operation.
Provide exceptional customer service.
Work as a productive team member by contributing positive energy.
Perform the duties of the position in a safe manner.
Be professional in all interactions with guests and associates.
Effective communications in English both written and oral.
Patience, tact and diplomacy.
Ability to resolve problems without blaming others.
Provide exceptional customer service.

Work as a productive team member by contributing positive energy.
Perform the duties of the position in a safe manner.
Be professional in all interactions with guests and associates.
Provide exceptional customer service.
Work as a productive team member by contributing positive energy.

Perform the duties of the position in a safe manner.
Be professional in all interactions with guests and associates.

Benefits

The Lakefront offers a very competitive benefit package including medical, dental, and vision. Plus a 401k with an employer contribution.

Quick Apply

Refine Your Search

front desk manager jobs in anchorage ak

Front Office Manager

Receptionist

Front Office Manager

Front Desk Agent

Front Desk Supervisor

Guest Services Shift Lead

Patient Housing Office Agent I

Guest Services Shift Lead

Guest Services Operations Assistant

Night Auditor

Front Desk Medical Receptionist

Team Member

Guest Services Operations Assistant

Night Auditor

Administrative Assistant, Financial Assistance

Operations Manager

Operations Manager - Aloft Anchorage

Operations Manager - Aspen Suites Hotel Anchorage

Office Assistant 1

Lodging Representative I - Patient Logistics

I want to receive the latest job alert for front desk manager in anchorage ak

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