Top 197 It project lead/manager Jobs in Anchorage Ak

IM Service Support Manager
Global Credit Union —Anchorage, AK
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
Preconstruction Manager
Cornerstone General Contractors —Anchorage, AK
- $120,000 - $165,000 a year
- Full-time
- Business development
- Senior level
- Communication skills
- Profit sharing
- Paid parental leave
Quick Apply
6d
Distribution Engineering Supervisor
Leidos —Anchorage, AK
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Engineering
- Flexible schedule
Business Service Coordinator
RigUp —Anchorage, AK
- $60 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
New Department Plumbing Manager
Confidential —Anchorage, AK
- $120,000 - $200,000 a year
- Full-time
- Carpentry
- Heavy lifting
- Construction site
- Fuel card
- Health insurance
Quick Apply
Training and Curriculum Manager
Northwest Resource Associates —Anchorage, AK
- $70,000 - $78,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid holidays
Quick Apply
1d
Senior Human Resources Generalist
Cook Inlet Housing Authority —Anchorage, AK
- $85,000 - $92,500 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid jury duty
- AD&D insurance
Quick Apply
Affordable Housing Community Manager
Asset Living —Anchorage, AK
- $58,240 - $62,400 a year
- On call
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
14d
Health Program Manager 3
State of Alaska —Anchorage, AK
- $7,246.40 a month
- Full-time
- Adults
- Mid-level
- Office
- AD&D insurance
- Paid holidays
11d
IT System Administrator 1/2
State of Alaska —Anchorage, AK
- $6,673.50 - $8,002.50 a month
- Full-time
- Computer Science
- Office
- Senior level
- AD&D insurance
- Paid holidays
4d
Technical Project Manager – Aviation Weather Systems
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Contract
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
IT Project Lead/Manager III
Fairweather, LLC —Anchorage, AK
- Computer Science
- Office
- US work authorization
- Paid holidays
- Disability insurance
Program Coordinator 2
State of Alaska —Anchorage, AK
- $3,119.25 - $3,275.25 a week
- Full-time
- Office
- Driver's License
- Team management
- AD&D insurance
- Paid holidays
5d
Business Analyst
State of Alaska —Anchorage, AK
- $5,065.50 - $6,291.00 a month
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
11d
IT Client Support Specialist 2
State of Alaska —Anchorage, AK
- $31.54 an hour
- Part-time
- Inventory management
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
8d
Program Coordinator 1
State of Alaska —Anchorage, AK
- $5,451 - $5,724 a month
- Full-time
- Hybrid work
- Mid-level
- Office
- Travel
- AD&D insurance
- Paid holidays
1d
Group Account Manager
ABB Inc. —Anchorage, AK
- $163,500 - $261,600 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
- Health savings account
- AD&D insurance
Quick Apply
14d
Public Health Specialist 1
State of Alaska —Anchorage, AK
- $5,451 a month
- Full-time
- Inventory management
- Writing skills
- Mid-level
- AD&D insurance
- Paid holidays
13h
Administrative Assistant 1
State of Alaska —Anchorage, AK
- $24.15 an hour
- Part-time
- Office
- Administrative experience
- Trade school
- AD&D insurance
- Paid holidays
8d
Project Manager for Community Infrastructure & Development
Bristol Bay Native Corporation —Anchorage, AK
- Full-time
- Mid-level
- Analysis skills
- Children
14d

I want to receive the latest job alert for it project lead/manager in anchorage ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it project lead/manager jobs near anchorage ak

IM Service Support Manager

Global Credit Union -
Anchorage, AK

Apply Now

Job Details

Full-time
$109,361 - $191,554 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Managing technical support teams
Stakeholder engagement
Managing teams in a customer support role
Team leadership
Coaching
Metrics Reporting
Frontline customer support management
Team development
Supervising experience
Mentoring
Agile
Stakeholder relationship building
Cloud services
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

Overview:

Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.

Duties and Responsibilities:

Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends.
Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed.
Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations.
Direct Problem Management practices to identify root causes, eliminate recurring issues, and drive long term service stability.
Direct Transition & Change Management processes to ensure safe, predictable, and well communicated changes across hybrid cloud environments.
Represent IM Operations within Enterprise Architecture and Agile Product Development programs, ensuring these teams understand and apply the transition framework and that all project transitions incorporate required operational readiness activities.
Own the Major Incident Response Program and assure leadership during major incident responses, ensuring structured coordination, communication, escalation, and timely restoration of services, including post incident reviews and continuous program improvement.
Foster a high performance culture through coaching, mentoring, and development of Service Desk and Service Delivery staff.
Perform other duties as assigned.

Qualifications:

Education: Bachelor's degree in Computer Information Systems, Information Technology, or related field.

Creditable Experience in Lieu of Education: Equivalent Combination of experience, management background, and relevant technology or ITIL certifications.

Experience/Skills: (Modern, industry-aligned expectations) Five to seven years of experience in IT service delivery, technical support, or related operational roles. Three or more years in a leadership or supervisory capacity within an IT support or service delivery environment. Experience managing or contributing to Service Desk, Problem Management, Change/Transition Management, or Major Incident Response functions. Familiarity with ITSM frameworks such as ITIL (ITIL 4 preferred). Experience working within or alongside Agile delivery teams, with an understanding of how service delivery functions integrate into Agile product lifecycles. Ability to interpret service delivery metrics and use them to drive improvements in user experience and service quality. Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and non technical teams. General understanding of hybrid cloud environments and modern enterprise support models. Demonstrated ability to lead teams, coach staff, and foster a high performance culture. On call availability required.

Tenure: Not applicable

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 05

: $109,361 - $191,554 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

Apply Now

Refine Your Search

it project lead/manager jobs in anchorage ak

IM Service Support Manager

Preconstruction Manager

Distribution Engineering Supervisor

Business Service Coordinator

New Department Plumbing Manager

Training and Curriculum Manager

Senior Human Resources Generalist

Affordable Housing Community Manager

Health Program Manager 3

IT System Administrator 1/2

Technical Project Manager – Aviation Weather Systems

IT Project Lead/Manager III

Program Coordinator 2

Business Analyst

IT Client Support Specialist 2

Program Coordinator 1

Group Account Manager

Public Health Specialist 1

Administrative Assistant 1

Project Manager for Community Infrastructure & Development

I want to receive the latest job alert for it project lead/manager in anchorage ak

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected