Top 72 Technical manager Jobs in Anchorage Ak

IM Service Support Manager
Global Credit Union —Anchorage, AK
- $109,361 - $191,554 a year
- 8 hour shift
- 5 years
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
product manager
WFNQASD5 —Anchorage, AK
- $300 - $700 a day
- Full-time
- Marketing
- Mid-level
- Analysis skills
Quick Apply
product manager
WFNQASD5 —Anchorage, AK
- $300 - $700 a day
- Marketing
- Mid-level
- Analysis skills
Quick Apply
Manager, Delivery Support Services
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Remote
- Supervising experience
- Bachelor's degree
- Mentoring
- Health savings account
- Paid holidays
6d
Senior Manager, Delivery Support Services
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Remote
- Analysis skills
- Supervising experience
- Bachelor's degree
- Health savings account
- Paid holidays
6d
IT Project Lead/Manager III
Glacier Services, Inc. —Anchorage, AK
- $50.26 - $87.54 an hour
- Computer Science
- Office
- US work authorization
- Paid parental leave
- Disability insurance
Quick Apply
Research and Technology Transfer Manager
State of Alaska —Anchorage, AK
- $8,267.20 - $9,948.80 a month
- Full-time
- Management
- Research
- Driver's License
- AD&D insurance
- Paid holidays
7d
IT Project Lead/Manager III
Fairweather, LLC —Anchorage, AK
- Computer Science
- Office
- US work authorization
- Paid holidays
- Disability insurance
Dir, Wireline Access & Fiber Systems (HFC, PON, Fiber)
GCI —Anchorage, AK
- Weekends as needed
- 5 years
- Bachelor of Science
- Engineering
Technical Project Manager – Aviation Weather Systems
Peraton —Anchorage, AK
- $112,000 - $179,000 a year
- Contract
- Bachelor of Science
- Analysis skills
- Bachelor's degree
- Health savings account
- Paid holidays
1d
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Anchorage, AK
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance
Wireless Product Manager IV
GCI —Anchorage, AK
- Weekends as needed
- Microsoft Outlook
- Office
- Master's degree
9h
Senior IT Manager - Alaska
Alaska-Santos —Anchorage, AK
- Full-time
- Computer science
- Computer Science
- 11+ years
Quick Apply
2d
Operations Technology Lead
Alaska-Santos —Anchorage, AK
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick Apply
Adjunct Faculty - CTC Architectural Engineering Technology & Construction Management
University of Alaska —Anchorage, AK
- Part-time
- Background check
- Classroom
- High school
12d
Senior Cyber eDiscovery Consultant
Cognicion, LLC —United States
- $85,000 - $120,000 a year
- Full-time
- Remote
- Background check
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Senior Manager, Manufacturing Technology
Altria —United States
- $132,500 - $202,100 a year
- Full-time
- Computer Science
- Mentoring
- In-person
- Profit sharing
- Paid parental leave
8d
Client Ecosystem Lead
Stealth Startup —United States
- $150,000 - $250,000 a year
- Full-time
- Windows
- Quality control
- Travel
- Health savings account
- Health insurance
Quick Apply
5d
VP of Transformation- ERP & BI/AI
SystemsAccountants —United States
- $200,000 - $250,000 a year
- Senior level
- Leadership
- Communication skills
Technical Program Manager
Source Intelligence —United States
- $65,000 - $70,000 a year
- Full-time
- English
- Continuous improvement
- Team management
- Health savings account
- Health insurance

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technical manager jobs near anchorage ak

IM Service Support Manager

Global Credit Union -
Anchorage, AK

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Job Details

Full-time
$109,361 - $191,554 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Managing technical support teams
Stakeholder engagement
Managing teams in a customer support role
Team leadership
Coaching
Metrics Reporting
Frontline customer support management
Team development
Supervising experience
Mentoring
Agile
Stakeholder relationship building
Cloud services
Cross-functional communication
IT department experience
Stakeholder management

Full Job Description

Overview:

Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology services. Oversee Service Desk, Problem Management, and Transition & Change teams to ensure timely triage, resolution, and continuous improvement of technology incidents and problems in a hybrid cloud environment. Partner closely with Agile delivery teams to ensure operational readiness, smooth transitions, and alignment between product development and production support.

Duties and Responsibilities:

Champion end user experience by ensuring service quality, responsiveness, and satisfaction across all technology support channels, including reporting on service performance and user experience trends.
Ensure credit union and departmental policies, standards, and regulatory requirements are consistently followed.
Develop, maintain, and continuously improve Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) aligned to business expectations.
Direct Problem Management practices to identify root causes, eliminate recurring issues, and drive long term service stability.
Direct Transition & Change Management processes to ensure safe, predictable, and well communicated changes across hybrid cloud environments.
Represent IM Operations within Enterprise Architecture and Agile Product Development programs, ensuring these teams understand and apply the transition framework and that all project transitions incorporate required operational readiness activities.
Own the Major Incident Response Program and assure leadership during major incident responses, ensuring structured coordination, communication, escalation, and timely restoration of services, including post incident reviews and continuous program improvement.
Foster a high performance culture through coaching, mentoring, and development of Service Desk and Service Delivery staff.
Perform other duties as assigned.

Qualifications:

Education: Bachelor's degree in Computer Information Systems, Information Technology, or related field.

Creditable Experience in Lieu of Education: Equivalent Combination of experience, management background, and relevant technology or ITIL certifications.

Experience/Skills: (Modern, industry-aligned expectations) Five to seven years of experience in IT service delivery, technical support, or related operational roles. Three or more years in a leadership or supervisory capacity within an IT support or service delivery environment. Experience managing or contributing to Service Desk, Problem Management, Change/Transition Management, or Major Incident Response functions. Familiarity with ITSM frameworks such as ITIL (ITIL 4 preferred). Experience working within or alongside Agile delivery teams, with an understanding of how service delivery functions integrate into Agile product lifecycles. Ability to interpret service delivery metrics and use them to drive improvements in user experience and service quality. Strong communication, collaboration, and stakeholder management skills, with the ability to work effectively across technical and non technical teams. General understanding of hybrid cloud environments and modern enterprise support models. Demonstrated ability to lead teams, coach staff, and foster a high performance culture. On call availability required.

Tenure: Not applicable

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 05

: $109,361 - $191,554 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

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Refine Your Search

technical manager jobs in anchorage ak

IM Service Support Manager

product manager

product manager

Manager, Delivery Support Services

Senior Manager, Delivery Support Services

IT Project Lead/Manager III

Research and Technology Transfer Manager

IT Project Lead/Manager III

Dir, Wireline Access & Fiber Systems (HFC, PON, Fiber)

Technical Project Manager – Aviation Weather Systems

Product Owner, FMS/Financial Intermediary Svc

Wireless Product Manager IV

Senior IT Manager - Alaska

Operations Technology Lead

Adjunct Faculty - CTC Architectural Engineering Technology & Construction Management

Senior Cyber eDiscovery Consultant

Senior Manager, Manufacturing Technology

Client Ecosystem Lead

VP of Transformation- ERP & BI/AI

Technical Program Manager

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