Top 52 Guest service agent Jobs in Anchorage Ky

Front Desk Agent
Hilton Garden Inn Louisville East —Louisville, KY
- $21.52 - $25.91 an hour
- Part-time
- Bilingual
- Hotel
- Administrative experience
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent
JSK Hospitality- Louisville Marriott Properties —Louisville, KY
- $14 - $17 an hour
- Part-time
- Residential
- Hotel
- In-person
- Health insurance
- Dental insurance
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Front Desk Agent
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- $16 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
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7d
Front Desk Agent
Hilton Garden Inn Northeast —Louisville, KY
- $15 - $16 an hour
- Part-time
- English
- Hotel
- Entry level
- Paid holidays
- Dental insurance
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Front Desk/Night Audit 11to7
Courtyard by Marriott —Louisville, KY
- $16 - $17 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
- Employee discount
- Flexible schedule
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Front Desk Agent
White Lodging Services Corporation —Louisville, KY
- Part-time
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
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Front Desk Agent
The Seelbach Hilton —Louisville, KY
- Full-time
- Computer literacy
- Writing skills
- No experience needed
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13d
Hyatt Place Louisville East - Front Desk Agent
Aimbridge Hospitality —Louisville, KY
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
Hampton Inn Louisville Downtown —Louisville, KY
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Front Desk Agent
Choice Hotels —Clarksville, IN
- $14 - $16 an hour
- Full-time
- Bilingual
- Serving
- Hotel
- Employee discount
- Flexible schedule
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Front Desk Agent
Hotel Bourre Bonne —Louisville, KY
- Part-time
- Mid-level
- Hotel
- 1 year
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Front Desk Agent
Hampton Inn Louisville Airport —Louisville, KY
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Front Office - Desk Agent
Omni Hotels & Resorts —Louisville, KY
- Full-time
- Math
- Ability to stand for extended periods
- Entry level
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8d
Front Desk Agent
AJS Hotels —Louisville, KY
- 8 hour shift
- In-person
- Entry level
- Free parking
- Health insurance
Quick Apply
Front Desk/Night Audit
Holiday Inn Express & Suites —La Grange, KY
- $14.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Employee discount
- Flexible schedule
Quick Apply
12d
Front Office Supervisor
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- $19 - $21 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Front Desk - Night Audit
AJS Hotels —Louisville, KY
- Full-time
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Front Desk Agent
Fairfield by Marriott - Jeffersonville, Indiana —Jeffersonville, IN
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Agent
F-L Management Inc —Louisville, KY
- $15 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
Sales & Customer Service Associates
Massage Envy —Louisville, KY
- $13 - $14 an hour
- 8 hour shift
- No education required
- High school diploma or GED
- Math
- Paid training
- Wellness program
Quick Apply

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guest service agent jobs near anchorage ky

Front Desk Agent

Hilton Garden Inn Louisville East
Louisville, KY

Quick Apply

Job Details

Part-time | Full-time
$21.52 - $25.91 an hour

Benefits

Employee discount
Opportunities for advancement

Qualifications

Bilingual
Customer communication
Guest relations
Administrative experience
Clerical experience
Office experience

Full Job Description

Located in the heart of Louisville’s East End, the Hilton Garden Inn Louisville East offers modern accommodations, flexible meeting space, elevated food and beverage experiences, and exceptional hospitality for both business and leisure travelers. Our hotel is known for delivering a welcoming guest experience, strong service culture, and a team-driven environment focused on excellence.

The Front Office Team at the Hilton Garden Inn Louisville East is currently seeking a Full-Time Front Desk Agent to join our award-winning property. This role is perfect for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in supporting a high-performing sales team. Bring your professionalism, creativity, and passion for hospitality to a dynamic team dedicated to creating memorable guest experiences.

As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests

Work Experience

Previous experience in a front desk or customer service role preferred
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient with hotel management software and basic computer skills
Ability to remain calm and professional in a fast-paced environment
Flexible availability, including weekends and holidays
Must be able to stand for extended periods of time

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability
Urgency

Benefits

Competitive hourly wage + tips
Flexible scheduling
Opportunities for growth and advancement within the hotel
Employee travel discount

Pay: $21.52 - $25.91 per hour

Work Location: In person

Quick Apply

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