Top 59 Call center representative Jobs in Anderson In

Senior Patient Call Representative, Anderson, IN
SCA Health —Anderson, IN
- $16 - $18 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Senior level
- Disability insurance
- Health insurance
INDIANA only - Work at Home Call Center Representative
InfoCision Management Corp. —Indiana
- $9 an hour
- Night shift
- Remote
- Computer literacy
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Phone Sales Representative
EZ Travel Trips —Castleton, IN
- $600 - $3,500 a week
- Full-time
- Entry level
- Paid training
- Vision insurance
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Muncie, IN
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
10d
Customer Service Representative and Job Dispatcher
RooterMan of Muncie —Muncie, IN
- $17 - $24 an hour
- Full-time
- Residential
- Data entry
- Entry level
- Paid training
- Paid holidays
Quick Apply
Monitoring Technical Support Specialist Bilingual Spanish
The GEO Group —Anderson, IN
- $19.75 an hour
- Overtime
- Spanish
- Microsoft Excel
- 5 years
- Paid training
- Health savings account
Telesales Representative
EZTraveltrips.com —Indianapolis, IN
- $550 - $2,500 a week
- Multiple hires
- Sales
- Customer service
- English
- Paid training
- Health insurance
Quick Apply
Monitoring Technical Support Specialist
The GEO Group —Anderson, IN
- $17.75 - $19.75 an hour
- Overtime
- Spanish
- Computer literacy
- English
- Paid training
- Health savings account
Telephone Service Representative
Bee Window —Fishers, IN
- $20 an hour
- Call employer
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Summers Plumbing Heating & Cooling —Noblesville, IN
- Full-time
- Mid-level
- Organizational skills
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Call Center Representative / Lead Generator 8-13-26
FIVE STAR COMMERCIAL ROOFING —Muncie, IN
- $400 - $1,000 a week
- Full-time
- In person
- In-person
- Entry level
- Paid training
Quick Apply
9d
Mortgage Servicing - Customer Service Representative
Leidos —Indianapolis, IN
- $20 - $22 an hour
- Full-time
- Spanish
- English
- Mid-level
- AD&D insurance
- Paid holidays
Call Center Agent
ACR1.COM Commercial Roofing —Muncie, IN
- $15 an hour
- Full-time
- 18 years or older
- Microsoft Access
- Microsoft Outlook
- Health savings account
- Paid holidays
Customer Experience Representative
LINC SYSTEMS LLC —Westfield, IN
- $42,000 - $48,000 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist - Fishers, IN
MOHELA - MOHELA —Fishers, IN
- $16 an hour
- Hybrid work
- Spanish
- Office
- High school diploma or GED
- Paid time off
9d
Inside Sales, Customer Service Professional
Honest Abe Roofing of Indianapolis —Indianapolis, IN
- $17 - $20 an hour
- Email
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
CUSTOMER SERVICE REP II - SSC
Mohawk Industries —Fishers, IN
- Microsoft Word
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Customer Service Specialist, 3rd Shift
Residential Warranty Services, Inc. —Carmel, IN
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Office
Customer Service Specialist, All Shifts
Residential Warranty Services, Inc. —Carmel, IN
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Office
Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission
Extra Space Management, Inc —Muncie, IN
- From $17 an hour
- Full-time
- Remote
- Spanish
- Pass drug screening
- English
- Health insurance
- Dental insurance
Quick Apply
10d

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Senior Patient Call Representative, Anderson, IN

SCA Health -
Anderson, IN

Apply Now

Job Details

Full-time
$16 - $18 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Phone communication
Maintaining patient confidentiality
Professional ethics
High school diploma or GED
Clinical information systems
Telephone systems
Productivity software
Cross-functional collaboration
Technical Proficiency

Full Job Description

Overview:

Founded in 1950, Central Indiana Orthopedics (CIO), a proud partner of OrthoAlliance, is an independent orthopedic practice in central Indiana providing compassionate, expert care for bone, joint and muscle conditions. CIO offers comprehensive orthopedic services, including joint replacement and revision, podiatry, spine and interventional pain management, sports medicine and work-related injury care. Patients also have access to imaging, physical therapy, outpatient surgery and Walk-In Clinics for same-day orthopedic care. With locations in Anderson, Fishers, Marion, Muncie and Zionsville, CIO provides convenient access to care across the region. As part of OrthoAlliance – an organization within SCA Health – CIO is connected to a broader network dedicated to advancing patient care and expanding access to quality-driven orthopedic services.

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

Clinical quality
Integrity
Service excellence
Teamwork
Accountability
Continuous improvement
Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Accountabilities / Responsibilities:

Call Center Representative

Anderson, IN (2610 Enterprise Dr.)

We are seeking a customer-focused Call Center Representative to join our specialty clinic team in Anderson, IN. As the first point of contact for patients and the public, you will support more than 40 providers across multiple office locations, physical therapy sites, and surgical centers. Our team is committed to delivering live, local, personalized service and ensuring every patient receives accurate and timely assistance.

Roles and Responsibilities

Promptly answer, evaluate, and route incoming calls based on patient needs, using sound judgment and established protocols.
Schedule appointments accurately using designated event codes, auto search scheduling, and job aids specific to each provider.
Accurately interpret caller needs and route to the correct team member, voicemail, or department—triaging effectively is a critical part of this role.
Transfer calls to appropriate departments including clinical staff, billing, physical therapy, or surgical teams.
Utilize FormDr, a web-based dashboard to:
- Process new patient appointment requests
Utilize Phreesia, a web-based dashboard to:
- Schedule/reschedule appointments at patient request
- Notify patients via text message for urgent appointment changes
Maintain and update the work log to:
- Reschedule patients due to provider calendar changes
- Move patients up in the schedule when earlier slots open
Assist clinical teams with creating medical charts in the EMR system and support their scheduling/rescheduling requests.
Monitor and follow the physician on-call schedule and communicate accordingly with the answering service.
Sort and deliver incoming/outgoing mail to appropriate departments daily.
Answer emergency calls in accordance with established procedures.
Maintain patient and provider confidentiality at all times.
Participate in ongoing training, meetings, and professional development as required.
Remain seated and actively available throughout scheduled shifts—phones ring in a queue-based system requiring constant coverage. Logging out when unavailable is crucial to our success.

Qualifications:

Required Qualifications and Education

High school diploma or GED required.
Minimum 6 months of call center or high-volume phone operations experience, preferably in a medical or clinic environment.
Knowledge of medical terminology is preferred.
Strong computer skills and comfort working with multiple systems and dashboards.
Previous experience with EMR/EHR platforms and online scheduling systems is a plus.

Skills Required:

Key Competencies

Accuracy & Attention to Detail: Scheduling the right type of appointment with the correct provider and location is crucial—mistakes can disrupt care plans.
Communication: Able to clearly convey information both verbally and in writing. Adapts tone and content appropriately for the audience.
Customer Service: Courteous, empathetic, and professional when interacting with patients, families, and internal staff—even in high-pressure or emotionally sensitive situations.
Team-Oriented: Works well in a collaborative, tight-knit environment where reliability, cooperation, and mutual support are highly valued.
Professionalism & Integrity: Handles confidential information appropriately, maintains a polished and courteous demeanor, and takes responsibility for decisions and actions.
Dependability: Consistently shows up on time, remains seated and available for scheduled shifts, and follows through on assigned tasks.
Tech-Savvy: Able to learn new tools and platforms quickly. Proficient with Microsoft Office, EMR systems, and web-based tools.

WhyJoin Us?

Direct employment—no outsourcing
A collaborative team culture where everyone supports one another
An opportunity to make a real impact on patient access and experience
Structured training, helpful job aids, and tools provided for success

Working Conditions/Physical Demands

Standard work environment is an office setting. Work requires sitting for long periods of time. Position requires viewing and typing on a computer for long periods. Occasionally bending, lifting, and reaching required to deal with files, paper, supplies, etc., including lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment (computer, telephone, copier, etc.) regularly. Vision must be correctable to 20/20. Hearing must be in the normal range for telephone contacts and to interact directly with employees. Regularly interacts with staff, physicians, business associates, and the public, which may involve dealing with angry or upset people. Work may be stressful at times.

Min: USD $16.00/Hr. Max: USD $18.00/Hr.

Apply Now

Refine Your Search

call center representative jobs in anderson in

Senior Patient Call Representative, Anderson, IN

INDIANA only - Work at Home Call Center Representative

Phone Sales Representative

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Customer Service Representative and Job Dispatcher

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Customer Service Representative

Call Center Representative / Lead Generator 8-13-26

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Customer Care Specialist - Fishers, IN

Inside Sales, Customer Service Professional

CUSTOMER SERVICE REP II - SSC

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Remote Bilingual Inbound Sales Representative - $17.00 Hourly + Commission

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