Top 11 Call center patient coordinator Jobs in Andover, Ma

Enrollment Coordinator
Injured Workers Pharmacy, LLC —Andover, MA
- $22 - $25 an hour
- Full-time
- Hospitality
- Spanish
- Mid-level
- Opportunities for advancement
Quick Apply
11d
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
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Healthcare Customer Service Coordinator
IVI RMA North America —Waltham, MA
- $25 - $28 an hour
- Urgently hiring
- High school diploma or GED
- Analysis skills
- Organizational skills
- AD&D insurance
- Paid holidays
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Practice Assistant II, Call Center, Endoscopy
The Brigham and Women's Hospital, Inc. —Brookline, MA
- $17.71 - $24.94 an hour
- Full-time
- Hybrid work
- Hospital
- Writing skills
- HIPAA
- Opportunities for advancement
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Traveling Orthodontic Scheduling Coordinator
42 North Dental —Malden, MA
- $23 - $26 an hour
- Part-time
- Dental office
- HIPAA
- Mid-level
Practice Coordinator - Urogynecology - Boston
Tufts Medical Center —Boston, MA
- $18.81 - $23.51 an hour
- Full-time
- Bilingual
- Computer literacy
- Writing skills
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Clinical Administrative Coordinator- Pediatric Surgery
Tufts Medical Center —Boston, MA
- $18.81 - $23.51 an hour
- Part-time
- Bilingual
- Surgery
- Hospital
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3d
Clinical Administrative Coordinator - New England Neurological Associates, Lawrence/Newburyport
Lowell General Hospital —Lawrence, MA
- $18.81 - $23.51 an hour
- Full-time
- Bilingual
- Computer literacy
- Writing skills
Quick Apply
Clinical Administrative Coordinator - New England Neurological Associates, Lawrence
Lowell General Hospital —Lawrence, MA
- $18.81 - $23.51 an hour
- Full-time
- Bilingual
- Computer literacy
- Writing skills
Quick Apply
Clinical Administrative Coordinator- Pulmonary Clinic
Tufts Medical Center —Boston, MA
- $18.81 - $23.51 an hour
- Full-time
- Bilingual
- Computer literacy
- Writing skills
Quick Apply

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Member Support Coordinator
Interwell Health —Boston, MA
Handle inbound calls in a high-volume environment supporting SLA objectives. Collaborate across departments with internal clinical and non-clinical colleagues…
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Executive Assistant
Andover Public Schools —Andover, MA
Communication responsibilities include managing parent messages through Blackboard, Schoology, handling phone calls and updating staff, as necessary.
$30.93 - $41.12 an hour

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Patient Care Coordinator I - Outbound
Orsini Healthcare —Columbus, OH
Initiate outbound calls to schedule deliveries and verify supply requirements. Responsible for all data entry into multiple workflow systems for end to end…
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Enrollment Coordinator

Injured Workers Pharmacy, LLC -
Andover, MA

Quick Apply

Job Details

Full-time
$22 - $25 an hour
11 days ago

Benefits

Opportunities for advancement

Qualifications

Customer follow-ups
Customer communication

Full Job Description

Are you passionate about helping others and thrive in a fast-paced, patient-focused environment?

IWP (Injured Workers Pharmacy) is seeking a dedicated and compassionate Enrollment Coordinator to join our team! As the first point of contact within IWP for injured Workers, you'll play a crucial role in educating new patients and guiding them through the enrollment process for our specialized Workers Compensation pharmacy services.

What You’ll Do

Serve as the initial point of contact for patients referred by Law Firms and Practice Groups via inbound and outbound calls
Educate patients about the value and benefits of IWP’s services while completing the intake process using persuasive communication techniques to encourage enrollment
Gathering information from referrals to convert them to active patients during the enrollment call to ensure a smooth first experience with IWP
Coordinate and follow up with patients referred by physicians, and law firms via telephone and text who have enrolled but do not yet need assistance with prescriptions
Manage daily work queues with attention to detail by having a results-oriented mindset to drive urgency
Uphold quality assurance standard by consistently meeting Key Performance Indicators (KPIs) and maintain accurate documentation of all contacts
Use your problem solving, communication, and time management skills to collaborate with Sales, Enrollment, Customer Service (Patient Experience), and Pharmacy teams to resolve any issues or delays with patient shipments
Take ownership of each interaction and go the extra mile to deliver a positive patient experience, being empathetic and demonstrating compassion

What You'll Need to Succeed

Ability to work a full-time schedule:
- Rotating Saturdays (4-6 Saturdays Per Year from 8:00am-12:00pm) once fully trained
- 11:30 - 8:00 PM ET
2+ years of customer service experience (inside sales, account management, call center, hospitality or other client facing roles)
Healthcare industry experience is a plus
Experience with CRM software like HubSpot or similar
Strong Problem-solving abilities and a proactive mindset
Excellent organization and time management skills
Exceptional attention to detail and commitment to accuracy
Clear, professional verbal and written communication skills
Ability to thrive in a fast moving, team-oriented call center environment
Flexibility and adaptability in response to changing priorities or procedures
Proficient documentation and follow up skills
Bilingual in Spanish (preferred)

Why Join IWP?

At Injured Workers Pharmacy (IWP), we’re more than just a pharmacy — we’re the Patient Advocate Pharmacy. Every day, we make a real difference in the lives of injured workers around the country by ensuring fast, hassle-free access along with No upfront or out-of-pocket costs for the medications they need.

As a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and live full, productive lives.

But what truly sets us apart? Our people. At IWP, you’ll find a team that’s passionate, driven, and united by a shared mission of helping injured workers in a time of need. We foster a culture of collaboration, open thinking, and yes — we have fun doing it.

If you’re looking for a career with purpose, a team that supports you, and a place where you can grow, IWP is the place to be. We offer competitive pay, outstanding benefits, and exciting opportunities for advancement. Check us out online at www.iwpharmacy.com (http://www.iwpharmacy.com).

Make A Difference With IWP

Injured Workers Pharmacy (IWP) is proud to be THE Patient Advocate Pharmacy, helping injured workers around the country access their prescription medications with ease. As a specialized workers’ compensation home delivery pharmacy, we collaborate with the legal, medical, and insurance communities to help injured workers return to a productive life. At IWP we believe in our service, but it’s the people who make it a great place to work. We value our employees and strive for a culture of teambuilding, open mindedness, and fun. If that sounds like something you’d like to be part of, we’d love to hear from you! Your compensation will include a competitive salary, generous benefits, and opportunities for growth and development.

We are dedicated to attracting and retaining top talent with competitive and fair compensation. The salary range for this role is $22/hr - $25/hr.

IWP is an Equal Opportunity Employer. IWP does not discriminate on the basis of race, creed, color, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need. IWP is committed to providing reasonable accommodations for qualified individuals with physical and mental disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] (mailto:[email protected]) We will make a determination on your request for reasonable accommodation on a case-by-case basis.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

call center patient coordinator jobs in andover, ma

Enrollment Coordinator

Member Support Coordinator

Healthcare Customer Service Coordinator

Practice Assistant II, Call Center, Endoscopy

Traveling Orthodontic Scheduling Coordinator

Practice Coordinator - Urogynecology - Boston

Clinical Administrative Coordinator- Pediatric Surgery

Clinical Administrative Coordinator - New England Neurological Associates, Lawrence/Newburyport

Clinical Administrative Coordinator - New England Neurological Associates, Lawrence

Clinical Administrative Coordinator- Pulmonary Clinic

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