Top 2242 Member services representative Jobs in Andover, Ma

Welcome Express Guest Services Representative
Northern Essex Community College —Haverhill, MA
- $4,098.06 - $5,712.26 a month
- Full-time
- Background check
- Spanish
- Office
- Disability insurance
- Health insurance
Administrator's Assistant
Greater Lawrence Technical School (MA) —Andover, MA
- $62,408 - $87,927 a year
- Full-time
- Bilingual
- School experience
- Google Workspace
Patient Care Representative
42 North Dental —North Andover, MA
- Dental office
- HIPAA
- Entry level
Quick Apply
9d
Student Safety Liaison/School Security
Greater Lawrence Technical School (MA) —Andover, MA
- $33.18 - $45.68 an hour
- Multiple hires
- Ability to walk for extended periods
- 5 years
- Word processing
Card Services Representative
Jeanne D Arc Credit Union —Lowell, MA
- $17.95 - $26.93 an hour
- Full-time
- Hybrid work
- Writing skills
- Research
- Office
Quick Apply
Member Service Representative-Weekday Early Mornings
MERRIMACK VALLEY YMCA —Lawrence, MA
- $16.00 - $16.50 an hour
- Part-time
- Bilingual
- CPR Certification
- Computer literacy
7d
Member Service Representative Weekday
MERRIMACK VALLEY YMCA —Lawrence, MA
- $16.00 - $16.50 an hour
- Part-time
- Bilingual
- CPR Certification
- Computer literacy
8d
Visitor Services Representative
MIT Lincoln Laboratory —Lexington, MA
- $65,000 - $86,200 a year
- Mid-level
- Administrative experience
- Driver's License
- Health insurance
- Dental insurance
6d
Member Services Representative
Fitness Holdings - Crunch Fitness —Danvers, MA
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Member Service Support Representative
Jeanne D Arc Credit Union —Lowell, MA
- $17.00 - $24.56 an hour
- Part-time
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Front Desk/Call Center Representative
Andover Eye Associates Inc —Andover, MA
- $21 - $27 an hour
- Anatomy knowledge
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Universal Banker
Leader Bank —Andover, MA
- $49,140.54 - $73,710.30 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Member Services Representative- Opening Shift
Fitness Holdings - Crunch Fitness —Haverhill, MA
- $15 - $16 an hour
- Part-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
Patient Services Representative - Call Center - Lawrence, MA
Northeast Dermatology Associates —Lawrence, MA
- From $20 an hour
- 8 hour shift
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
14d
Receptionist Officer (Commercial)
Securitas Critical Infrastructure Services —Tewksbury, MA
- Overtime
- 18 years or older
- Computer literacy
- BLS Certification
Paraprofessional
Woburn Public Schools —Woburn, MA
- $25.78 - $37.11 an hour
- Full-time
- Classroom
- High school
- Experience working with individuals with disabilities
- Disability insurance
- Health insurance
14d
Member Service Representative, Andover, MA, Part-Time, Onsite
First Technology Federal Credit Union —Andover, MA
- $21.50 an hour
- Part-time
- Bilingual
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d
Member Service Representative, Andover, Full-Time, Onsite
First Technology Federal Credit Union —Andover, MA
- $21.50 an hour
- Email
- Bilingual
- High school diploma or GED
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d
3rd shift Warehouse Associate
The Artisan Chef Mfg Co. —Lawrence, MA
- $20 - $25 an hour
- 8 hour shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2nd shift Warehouse Associate
The Artisan Chef Mfg Co. —Lawrence, MA
- $20 - $25 an hour
- 8 hour shift
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply

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Welcome Express Guest Services Representative

Northern Essex Community College -
Haverhill, MA

Apply Now

Job Details

Full-time
$4,098.06 - $5,712.26 a month

Benefits

Disability insurance
Health insurance
Dental insurance
Life insurance
Retirement plan

Qualifications

Administrative experience
Supervising experience
Team management
Data entry
Clerical experience

Full Job Description

Location: Haverhill, MA Category: Student Services and Support Job Type: Full-time Posted On: Wed Feb 25 2026 Job Description:

POSITION: Full-Time Welcome Express Guest Services Representative (EDP Entry Operator IV): Welcome Express; Haverhill Campus; 37.5 hours per week, Monday through Friday, 9:00am - 5:00pm; AFSCME Unit I Position.

SUMMARY: Reporting to the Director of Enrollment Operations and Welcome Express, the Welcome Express Guest Services Representative is responsible for providing customer service and support to key constituents (internal and external) in areas related to both financial aid and student accounts. This candidate may be required to work up to two late evenings a week (10am - 6pm schedule), which is subject to change based on the needs of the office. This position may also require Saturdays and late evenings during peak enrollment periods during the fall and spring semesters. The candidate's primary work location will be on the Haverhill Campus, but due to staffing needs, might also work on the Lawrence campus, for the Student Financial Services Welcome Express, and will work with other members of the Student Financial Services Team, as well as other team members of Enrollment Services on both campuses.

RESPONSIBILITIES:

The responsibilities include, but are not limited to the following:

Provide outstanding customer service to students, families, staff and faculty in person, on the phone, by e-mail.
Assist with escalations related to SFS matters from call center.
Perform data entry, filing, and processing for Financial Aid & Student Accounts, including scanning and indexing all forms, requested transcripts, etc.
Guide students through the financial aid process, completing all the necessary forms, while checking for accuracy and completeness.
Referring students to Student Financial Services Counselors (financial aid and student accounts) in Haverhill and Lawrence, as needed.
Assist with the processing and acceptance of payments for student accounts, including, but not limited to cash, credit card, and check payments.
Adjusting student fee codes to reflect proper charges.
Help guide students with FAFSA completion, Entrance Counseling and Master Promissory Note Completion, Health Insurance Waivers, setting up of Payments Plans, and Understanding of Bills.
Review and follow up with students as needed.
Help perform the daily functions of Student Financial Services.
Performs various administrative tasks associated with projects related to Student Financial Services.
The Classification Specification is available at: EDP Entry Operator Series

Job Requirements:

MINIMUM QUALIFICATIONS:

Applicants must have (A) at least three years of full-time, or equivalent part-time, clerical experience in the operation of electronic data processing data entry equipment or statistical machines such as key punch, key to disk, key to tape and verifiers, and (b) which at least one year must have been in supervisory or administrative capacity, or (C) any equivalent combination required experience and the substitutions below.

Substitutions:

I. A certificate or diploma as evidence of completion of a course of study in business or electronic data processing or computer programming may be substituted for a maximum of one year of the required (A) experience.*
II. An Associate's degree in business or electronic data processing or computer programming may be substituted for a maximum of two years of the required (A) experience.*

Note: No substitutions will be permitted for the required (B) experience.

Education toward such a certificate, diploma or degree will be prorated on the basis of the proportion of the requirements actually completed.

Must be self-motivated.
Ability to effectively solve problems, while using independent judgement.
Ability to communicate effectively with students, staff and the community.
Have a commitment to customer service.
Able to work in fast-paced team environment and can handle several assignments simultaneously.
Must be able to respond effectively to questions and prepare materials in response to inquiries.

PREFERRED QUALIFICATIONS:

Knowledge of Microsoft Office.
Knowledge of utilizing CRM, preferably Technolusions Slate.
Strong time management skills.
Strong preference for bilingual (Spanish/English) candidate.
Financial Aid and Student Accounts/Bursar knowledge; however, all training will be provided.
Experience working in community college and/or One-Stop Enrollment Services setting.

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

CONDITIONS OF EMPLOYMENT:

All candidates must have legal authorization to work in the United States. Northern Essex Community College does not provide employment-based visa sponsorship.
Employment is contingent upon the successful completion and review of a background check which will include CORI (Criminal Offender Record Information) and SORI (Sex Offender Registry Information).

Additional Information:

SALARY: $2,049.03 - $2,856.13 biweekly ($53,274.78 - $74,259.38 annually). Pay grade 14; An appointment from outside the bargaining unit (AFSCME) must start at Step I of the range. Complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE: ASAP

Apply Now

Refine Your Search

member services representative jobs in andover, ma

Welcome Express Guest Services Representative

Administrator's Assistant

Patient Care Representative

Student Safety Liaison/School Security

Card Services Representative

Member Service Representative-Weekday Early Mornings

Member Service Representative Weekday

Visitor Services Representative

Member Services Representative

Member Service Support Representative

Front Desk/Call Center Representative

Universal Banker

Member Services Representative- Opening Shift

Patient Services Representative - Call Center - Lawrence, MA

Receptionist Officer (Commercial)

Paraprofessional

Member Service Representative, Andover, MA, Part-Time, Onsite

Member Service Representative, Andover, Full-Time, Onsite

3rd shift Warehouse Associate

2nd shift Warehouse Associate

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