Top 3 Information technology intern Jobs in Andover Ma

Intern-Service Desk
CMIT Solutions of Boston|Cambridge —Boston, MA
- $20 - $26 an hour
- Hybrid work
- Computer science
- Computer Science
- Internship
Quick Apply
Intern - IT & Facilities Support
Quantiphi —Boston, MA
- Full-time
- Computer Science
- Office
- Windows
Technology Support Intern (SY26-27)
Boston Public Schools —Boston, MA
- Full-time
- English
- Research
- Office
13d

Discover related jobs

Based on your search for information technology intern jobs.

Agentic AI Intern
DataRobot —Boston, MA
How to communicate technical findings to both technical and non-technical stakeholders. Agent evaluation frameworks, tool-use reliability, and safety guardrails…
7d
Laboratory Automation Intern
Cell Signaling Technology —Danvers, MA
Must be currently enrolled in an undergraduate program in engineering, computer science, or a related field. Ability to use creativity and own ideas to create…
$18 an hour
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Intern
PREMIUM GUARD INCORPORATED —Lockbourne, OH
Currently pursuing a degree in Information Technology, Computer Science, Data Analytics, Management Information Systems, Business Intelligence, Data Science, or…
1d
IT Intern – Managed Service Provider (MSP)
Kloud9 IT, Inc. —Columbus, OH
Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
$10 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for information technology intern in andover ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

information technology intern jobs near andover ma

Intern-Service Desk

CMIT Solutions of Boston|Cambridge -
Boston, MA

Quick Apply

Job Details

Internship
$20 - $26 an hour

Qualifications

Customer communication
Productivity software

Full Job Description

Service Desk Intern — CMIT Solutions of Boston | Cambridge

CMIT Solutions of Boston | Cambridge is a leading IT services franchise focused on delivering innovative technology solutions and exceptional customer service to small and medium-sized businesses. As the company continues to grow, we are seeking a motivated Service Desk Intern to support our technical team and gain hands-on experience with industry best practices.

Role Overview

The Service Desk Intern provides technical support to end users, assisting with software setup, configuration, troubleshooting, and general IT service requests. The intern works closely with technical staff to ensure outstanding customer service.

Core Responsibilities

Develop an understanding of and align with CMIT’s mission, vision, and service standards
Deliver remote and onsite technical support for clients
Answer support calls and respond to service tickets promptly
Document, troubleshoot, and resolve incoming service requests and alerts
Escalate issues when necessary and collaborate with manufacturer support
Maintain system configuration standards and internal procedures
Share new knowledge with peers to strengthen team capabilities
Follow internal security controls and client-specific requirements
Communicate clearly with clients about issue status, progress, and changes
Approach problems with a root-cause mindset
Perform additional duties as assigned

Required Skills & Qualifications

Preferably enrolled in an IT, Computer Science, or related technical program
Strong written and verbal communication skills
Ability to explain technical concepts to non-technical users
Organized, personable, and customer-focused
Proficiency with Microsoft Office and common business software

Time Commitment

up to 5 days per week
3–4 month internship with potential extension
Combination of remote and onsite training
Hourly rate based on experience

Work Environment

Hybrid
Collaborative, fast-paced team environment
Mentorship
Networking opportunities and hands-on training

Quick Apply

Refine Your Search

information technology intern jobs in andover ma

Intern-Service Desk

Intern - IT & Facilities Support

Technology Support Intern (SY26-27)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for information technology intern in andover ma

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected