Top 7 Unified communications engineer delivery analyst Jobs in Andrews Afb, Md

Unified Communications Engineer - Delivery Analyst
General Dynamics Information Technology —Camp Springs, MD
- $82,450 - $111,550 a year
- Computer science
- Computer Science
- 5 years
- Paid time off
- 401(k) matching
Senior Technical Administrative Support
CDW —McLean, VA
- $140,000 - $160,000 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
Automation Test Engineer
SAIC —Washington, DC
- $80,001 - $120,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Associate Solutions Engineer
Authorium —Washington, DC
- $75,000 - $98,000 a year
- Full-time
- Hybrid work
- Mid-level
- Continuous improvement
- Quality control
- 401(k)
- Paid time off
Quick Apply
Product Owner - ServiceNow
ServBeyond Solutions —Rockville, MD
- $130,000 - $140,000 a year
- Remote
- 3 years
- Analysis skills
- Organizational skills
Quick Apply
Business Intelligence Data Warehouse Consultant
Pinnacle Government Solutions, LLC —Washington, DC
- Full-time
- Computer science
- Computer Science
- Engineering
Quick Apply
Sr. Data Architect
SteerBridge —Vienna, VA
- $155,000 - $180,000 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- System design
Quick Apply

I want to receive the latest job alert for unified communications engineer delivery analyst in andrews afb, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

unified communications engineer delivery analyst jobs near andrews afb, md

Solutions Engineer jobs in Washington, DC

Automation Engineer jobs in Washington, DC

Intelligence Consultant jobs in Washington, DC

Senior Data Architect jobs in Vienna, VA

Solutions Engineer jobs in Pittsburgh, PA

Solutions Engineer jobs in Boca Raton, FL

Solutions Engineer jobs in Somerville, MA

Mechanical Engineer jobs in Appleton, WI

Process Engineer jobs in Rochester, NY

Workforce Solutions jobs in Austin, TX

Solutions Engineer jobs in Rochester, NY

Senior Administrative Assistant jobs in Huntsville, AL

Administrative Assistant jobs in Anderson, IN

Senior Administrative Assistant jobs in Huntington Beach, CA

Senior Administrative Assistant jobs in High Point, NC

Senior Copywriter jobs in Los Angeles, CA

Senior Administrative Assistant jobs in Wilmington, DE

Administrative Assistant jobs in Arlington, TX

Brightview Senior Living jobs in Columbia, MD

Casino Engineer jobs in Las Vegas, NV

Unified Communications Engineer - Delivery Analyst

General Dynamics Information Technology -
Camp Springs, MD

Apply Now

Job Details

$82,450 - $111,550 a year

Benefits

Internal mobility program
Paid time off
401(k) matching

Qualifications

QoS
Cisco Unified Communications
DevOps
VoIP administration
Traffic engineering
Cisco routers/switches implementation
Cloud service support
Video conferencing software
Routing protocols
Systems engineering
Firewall Management
WebRTC
Network routing
Network monitoring tools
Video conferences (communication methods)
Video streaming
Skype
ITIL implementation
Video conferencing systems operation
Packet capture analyzers
IT department experience

Full Job Description

Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

SYSTEMS ENGINEER

The Unified Communication (UC) Delivery Analyst is the interface and lead for all collaboration with stakeholders, consumers, contractors, and dependent parties for ensuring the network and network configurations are optimal for delivering high quality Enterprise UC services. This position is the Tier3 Remediation focus of Unified Communications centric network related issues across the Enterprise.

Must be local to the National Capital Region – position is 5 days/week on-site, Camp Springs, MD

Roles and Responsibilities

Work with the WAN provider, other agencies, and components, contracted infrastructure service providers, network engineering and operations, and other delivery dependencies of UC services to ensure a quality service reaches the customer
Work collaboratively and provide guidance to the team on network infrastructure issues in real time, taking the lead on any network related issues that may occur
Perform continual operational monitoring of service delivery and provide constant real-time daily on-shift guidance to the rest of the Multimedia OPS team and field technicians as troubleshooting efforts impinge on operational capabilities
Create, maintain, and make recommended changes to test plans and troubleshooting processes
Create, update, and review all technical documentation, build guides, logical and physical topology drawings for accuracy, making updates and corrections as necessary
Be responsive and work on all critical/high-profile UC referred issues and tickets within 30min
Assist the UC Systems Administrators and Subject Matter Experts in real-time to enhance customer response and issue resolution
Communicate proactively and effectively with all stake holders, consumers, and dependent parties
Provide Unified Communication deliverable reports and/or other project related reports
CISCO Networking experience, Video Telephone Conference (VTC) with Cisco CUCM, Expressway, CMS, CMM, WebRTC, WebEx

Required Education, Experience, and Skills

Bachelor's degree in Computer Science, MIS, related field or the equivalent and 9 years related experience or a MS and 7 years of experience or the equivalent
Working knowledge of Netflow analysis, packet analysis, cloud and hybrid cloud technologies, Instant Messaging, switching, routing, firewall, wan balancers, traffic optimization, quality of service (QoS), Voice and Video transmission metrics, streaming technology, Cisco unified communications (UCS) configurations and operations, and UC applications – to include WebEx, Avaya Communicator, Skype, and associated unified communications protocols
Ability to use and interpret access control lists and Netflow collections from other tools
7+ years of experience working within the IT field – with a strong focus in UC support systems and inherent delivery & operational mechanisms
Skillset equivalence to Cisco CCNP Routing and Switching certification
Working experience with implementing, maintaining, and troubleshooting Cisco IP Routing and Switched Networks
Excellent written and verbal communication skills
Proven experience with managing and using Dev Ops concepts
Experience with working in an ITIL v3 or v4 framework to deliver enterprise services
Effective time management skills and the ability to work under pressure to meet schedules and deadlines, to multi-task, to plan, organize and prioritize work assignments and pay close attention to detail

Desired Education, Experience, and Skills

US Citizen with DHS Public Trust suitability clearance/EOD
Experience with any DHS agencies or entities
Experience using ServiceNow in a Tier 1 - 4 support role
Candidate must be an US citizen able to obtain DHS Public Trust clearance and USCIS EOD to start work

EDUCATION AND EXPERIENCE: BA/BS or equivalent, 5+ years of experience

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Work Requirements

Years of Experience

9 + years of related experience

may vary based on technical training, certification(s), or degree

Certification

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $82,450 - $111,550. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Apply Now

Refine Your Search

unified communications engineer delivery analyst jobs in andrews afb, md

Unified Communications Engineer - Delivery Analyst

Senior Technical Administrative Support

Automation Test Engineer

Associate Solutions Engineer

Product Owner - ServiceNow

Business Intelligence Data Warehouse Consultant

Sr. Data Architect

I want to receive the latest job alert for unified communications engineer delivery analyst in andrews afb, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected