Top 64 Customer service representative Jobs in Angleton, Tx

E-Branch Representative I
Members Choice Credit Union —Lake Jackson, TX
- $18 - $22 an hour
- Full-time
- Spanish
- Computer literacy
- Bachelor of Science
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Denise Dowell - State Farm Agent —Manvel, TX
- $40,000 - $50,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Associate I
Dollar Tree —Angleton, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Lake Jackson, TX
- Entry level
Customer Service Associate I
Family Dollar —Lake Jackson, TX
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Pro Customer Service/Sales
Home Depot —Lake Jackson, TX
- Entry level
- Commercial
Fan Engagement Specialist (Customer Service Rep)
ALLSTAR PIZZA & MORE LLC —Clute, TX
- $9 - $11 an hour
- Part-time
- Cash register
- Quick service & fast food restaurant
- Ability to stand for extended periods
Quick Apply
E-Branch Loan Advocate (Bilingual in Spanish Preferred)
Members Choice Credit Union —Lake Jackson, TX
- Call employer
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Clute, TX
- $16.83 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED

Related jobs to explore

Based on your search for customer service representative

Customer Service Representative - Billing Specialist
Healthy Gamer —Houston, TX
Use knowledge of HG-specific products, services, or other assigned areas of expertise to answer inquiries or route them to the appropriate teams.
$20 - $25 an hour
Quick Apply
5d
Outside Sales Representative- Commission Only
Stronghouse Solutions —Houston, TX
Stronghouse Houston is looking for dedicated and driven Outside Sales Representatives to help homeowners recover after any type of bad weather.
$50,000 - $200,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
$20 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer service representative in angleton, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near angleton, tx

Customer Service Representative jobs in Lake Jackson, TX

Customer Service Representative jobs in Shreveport, LA

3rd Shift Customer Service jobs in Milwaukee County, WI

Veterans Service Officer jobs in Houston, TX

Customer Service Representative jobs in Metairie, LA

Customer Service Representative jobs in Hartford, CT

Customer Service Representative jobs in Fairfax, VA

Customer Success jobs in Sacramento, CA

Night Shift Customer Service jobs in Baltimore, MD

Southwest Airlines Customer jobs in Dallas, TX

Independent Contractor Cleaning Service jobs in New York, NY

Customer Service Representative jobs in Colorado

Teen At Home Customer Service jobs in Georgia

Customer Service Representative jobs in Port Saint Lucie, FL

Customer Service Representative jobs in Inglewood, CA

Customer Service Representative jobs in Durham, NC

Customer Service Representative jobs in Little Rock, AR

Customer Service Representative Remote jobs in Danbury, CT

Customer Service Representative jobs in Bartlett, TN

Remote Customer Service jobs in Brandon, FL

E-Branch Representative I

Members Choice Credit Union -
Lake Jackson, TX

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Qualifications

Financial sales
Phone communication
Employee relationship building
High school diploma or GED

Full Job Description

General Job Description

The E-Branch Representative I position is responsible for providing excellent member service while efficiently handling member service inquiry calls. The position also requires string sales and member services skills that allow issues resolution along with identifying and suggesting financial services, including loans, that fit our member’s financial needs.

Duties & Responsibilities

Provide prompt, professional, accurate service and support to all members and associates while abiding to member centric model for service standards established by the credit union.
Answer 40-80 inbound calls daily with emphasis on exceptional customer service and accuracy of data input. This includes processing payments, balance transfers, and providing general account information for credit union members
Answer calls independently, following policies and procedures and using sound judgment. Refer calls to supervisory personnel and other staff only when necessary. Obtain detailed information on member questions and problems in order to manage call volumes efficiently.

Listen effectively to member requests and offer solutions and cross sell products and services to meet member’s needs, logging referrals appropriately and in a timely manner.
Process transactions on all account types according to policies and procedures.
Explain monthly statements, research account history, resolve member problems or questions, process account corrections or stop payments on checks, and assist members in balancing their accounts.
Provide assistance regarding all Card Services requests.
Provide accurate and complete information regarding payments, interest calculations, and payoff amounts for existing loans.
Assist with but not limited to set-up of direct deposit and automatic transfers.

Assist with all account types and ownership options, provide counseling of the required information and documentation.
Maintain member account information and perform basic and more complex requests including but not limited to IRA’s, loan modifications, and decedent member issues as requested by the member using the proper documentation and procedures.

Accurately prepare all paperwork, documents and forms.
Attend work-related courses and seminars and pursue a program of self-development.
Manage challenging situations efficiently, promptly and professionally
Adhere to the call time goals set by management and cross sell financial products and services as they relate to company standards while abiding to the member centric model.
Responsible for maintaining a positive working relationship with all employees, clients, members and customers by interacting with them in a respectful, courteous and professional manner
Abide by all company policies and procedures as listed in the Employee Handbook and/or established by or directed by management, including strict adherence to company attendance/punctuality policy
Performs at a high level that aligns with the member centric model.

Participates in community relation activities and groups to represent the Credit Union.
Performs other related duties as required and assigned.

Essential Job Requirements

High School Diploma or GED required. BA or BS a plus
Previous call center experience or related customer service experience is preferred
Ability to troubleshoot and analyze simple and complex problems via phone utilizing professional verbal communication skills
Ability to work a flex schedule Monday - Friday with rotating Saturdays
Ability to manage multiple tasks in a fast-paced environment
Provides friendly, prompt, professional and accurate service and support to all members and associates
Maintains a dependable record of attendance and timeliness
Attend training and complete online learning assignments to continuously increase job knowledge and overall performance in order to provide an increased level of service to members.

Skills/Abilities

Provides best of class, Member Centric service
Proficient computer skills
Professional office appearance
Bilingual in Spanish is a plus.
Courtesy, tact and diplomacy are essential elements of the job.
Professional verbal and written communication skills.
Ability to articulate concepts well while dealing with a diverse group of members, staff, and management.
Ability to make decisions and use judgment within proper authority levels.
Promote a collaborative, cooperative and productive work environment.

Physical/Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to stand, sit, use hands, reach with hands and arms, stoop, kneel, crouch or crawl, and talk or hear.
The vision requirements include close vision and ability to adjust focus.
Nature of position requires physical mobility and ability to lift a minimum of 20 pounds.
The mental demands include detailed work, reasoning, math, language, written and verbal communications, multiple concurrent tasks.

Quick Apply

Refine Your Search

customer service representative jobs in angleton, tx

E-Branch Representative I

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate I

Customer Service/Sales

Customer Service Associate I

Pro Customer Service/Sales

Fan Engagement Specialist (Customer Service Rep)

E-Branch Loan Advocate (Bilingual in Spanish Preferred)

Bilingual Multi-Location Customer Service Specialist (Spanish)

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative in angleton, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected