Top 1 Mail carrier Jobs in Ankeny, Ia

Office Assistant Clerk
Ron's Auto Repair Center —Ames, IA
- $16 - $20 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
14d

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Office Assistant Clerk

Ron's Auto Repair Center -
Ames, IA

Quick Apply

Job Details

Full-time
$16 - $20 an hour
14 days ago

Qualifications

Live chat
Customer records maintenance
Managing customer accounts
Customer relationship building
Email customer support
Texting/chatbox tools
Account maintenance
Phone communication
In-person customer service
Managing clients in a customer support role
Experience working in the automotive repair industry
Customer service through social media
Task prioritization
Hospitality industry experience
Customer engagement
Customer issue escalation
Clerical experience
1 year
Communication skills
Email support
Entry level
Customer data entry

Full Job Description

Customer Service Specialist

Ron's Auto Repair Center – Ames, IA

Our business is growing, and we’re looking for a skilled Office Assistant Clerk to join our team!

Ron's Auto Repair Center is a family-owned, independent automotive repair and maintenance facility with strong community ties. We take pride in quality workmanship, honest service, and building long-term relationships with both our customers and our team members.

We believe that exceptional service is the backbone of our success. That’s why we’re looking for an empathetic, quick-thinking, and solutions-oriented Customer Service Specialist to be the voice of our brand. If you genuinely love helping people and thrive in a dynamic environment, we want to hear from you!

Pay & Benefits

$16 – $20 per hour (based on experience and skill level)

Long-term career opportunity

Supportive, team-focused work environment

Family-owned shop with a strong community reputation

Steady workflow and growing customer base

Responsibilities

Engage Daily: Respond to customer inquiries in person and various other channels (phone, email, live chat, and/or social media) with clarity, empathy, and speed.

Problem-Solve: Diagnose, troubleshoot, and resolve customer issues.

Be the Expert: Maintain a deep understanding of our products, services, and internal policies to provide accurate information.

Advocate for the Customer: Document and escalate valuable customer feedback to the management team.

Keep it Clean: Accurately update customer records, log interactions, and maintain a professional, inviting environment.

Qualifications

Experience: 1–3 years of experience in an office clerical, retail, or hospitality role (Automotive or technical background is a major plus!).

Communication: Stellar written and verbal communication skills. You can explain complex things in simple terms for all to understand.

Tech-Savvy: Comfortable navigating multiple software tools simultaneously.

Emotional Intelligence: High empathy, active listening skills, and thick skin for handling difficult or stressful customer situations with grace.

Adaptability: A knack for multitasking and prioritizing tasks in a fast-paced, evolving environment.

Why Join Ron’s Auto Repair Center?

We are a growing, family-owned shop that values our team members and invests in our facility and people. This is a great opportunity for someone looking for stable work, competitive pay, and a long-term career path in the automotive industry.

Interviews are by appointment only—no walk-ins.

To apply, submit your resume in person or via email.

Ron's Auto Repair Center

Ames, IA

#hc255854

Quick Apply

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