Top 169 Technical specialist Jobs in Ankeny, Ia

Happe Homes, LLP - New Construction Warranty Specialist
Happe Homes, LLP —Ankeny, IA
- From $60,000 a year
- 8 hour shift
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
ELECTRIC TRAINING SPECIALIST
Iowa Association of Municipal Utilities —Iowa
- $95,000 - $115,000 a year
- Full-time
- Background check
- CPR Certification
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
SEO Specialist
TwoTone Creative —West Des Moines, IA
- Full-time
- Mid-level
- Office
- In-person
- Paid parental leave
- Health savings account
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Accounts Receivable Specialist
OWL Services —Des Moines, IA
- $23 - $25 an hour
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
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Peak Season Repair Specialist
Safelite —Ames, IA
- From $19 an hour
- Full-time
- 18 years or older
- English
- High school diploma or GED
- Paid training
- On-the-job training
Inorganic (AA ICP ICP-MS) Sales Specialist (FIELD REMOTE - MO, IA, MN, ND, SD and NE territories)
PerkinElmer —Des Moines, IA
- $90,000 - $120,000 a year
- Full-time
- Remote
- Up to 50% travel
- Mid-level
- 3 years
Technical Service Specialist I
NCMIC Group Inc —Clive, IA
- Microsoft Outlook
- Office
- Windows
IT Specialist
Dymin Systems —Urbandale, IA
- $70,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Problem Resolution Specialist - Customer Insights
John Deere —Ankeny, IA
- $77,628 - $116,436 a year
- 18 years or older
- Customer service
- Mid-level
- Health savings account
- Paid holidays
2d
Help Desk Specialist
Iowa Primary Care Association —Des Moines, IA
- $28 - $31 an hour
- Mid-level
- 3 years
- Analysis skills
- Paid parental leave
- Health insurance
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7d
Senior Professional, IT Site Support
Danfoss —Ames, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
6d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Des Moines, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Technical Support Specialist - Level 1
Continuum Advantage LLC —Waukee, IA
- $18.75 - $22.00 an hour
- Monday to Friday
- Computer literacy
- Office
- Windows
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Proposal Specialist II
AECOM —Ankeny, IA
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
6d
Documentation and Knowledge Management Specialist
Delta Dental of Iowa —Johnston, IA
- Full-time
- Microsoft Word
- Microsoft Excel
- HIPAA
- Dental insurance
Implementation Specialist - Billing
ESO —Des Moines, IA
- Full-time
- Remote
- Background check
- Mid-level
- 2 years
- Paid parental leave
- Health savings account
Quick Apply
1d
Retail Support Specialist
DSI Systems —Ankeny, IA
- From $26 an hour
- Weekends as needed
- Mid-level
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Assistive Technology Professional
Numotion —Urbandale, IA
- $45,000 - $70,000 a year
- Overtime
- Experience working with individuals with disabilities
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Security Specialist
US Animal and Plant Health Inspection Service —Ames, IA
- $62,223 - $80,895 a year
- Online Application
- Background check
- Customer service
- Pass drug screening
6d
Support Specialist
Kuder Inc —Adel, IA
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Writing skills
Quick Apply
2d

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Happe Homes, LLP - New Construction Warranty Specialist

Happe Homes, LLP
Ankeny, IA

Quick Apply

Job Details

Full-time
From $60,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Computer operation
Phone communication
Outdoor work experience
Service scheduling
In-person customer service
Construction management software
High school diploma or GED
Driver's License
Organizational skills
Computer skills
Construction experience
Technical troubleshooting support
Construction Management
Time management

Full Job Description

Customer Service & Warranty Specialist

Company: Happe Homes, LLP
Employment Type: Full-Time

Position Summary

Happe Homes is seeking an experienced and customer-focused Customer Service & Warranty Specialist to manage homeowner service and warranty needs following the closing of a new home.

This position is responsible for delivering an exceptional homeowner experience throughout the warranty period. The ideal candidate will have broad residential construction knowledge, hands-on experience in multiple trades, strong problem-solving skills, and the ability to independently complete a wide range of warranty repairs.

The Customer Service & Warranty Specialist serves as a primary representative of Happe Homes in homeowners’ residences and must consistently demonstrate integrity, professionalism, courtesy, accountability, and respect. Success in this role requires excellent communication, time management, organization, and the ability to resolve warranty concerns efficiently and correctly.

Essential Duties and Responsibilities

Manage the homeowner experience from closing through the completion of the applicable warranty period.
Communicate clearly and professionally with homeowners regarding warranty coverage, expectations, scheduling, repair responsibilities, and anticipated completion dates.
Review and evaluate homeowner warranty requests to determine whether an item is covered under the Happe Homes warranty.
Schedule and attend homeowner appointments, inspections, service calls, and warranty repair visits.
Independently diagnose and complete repairs in multiple areas of residential construction whenever practical.
Coordinate qualified trade partners when specialized repairs or additional expertise are required.
Manage warranty scheduling so repairs are completed promptly, efficiently, and, whenever possible, during the first scheduled visit.
Confirm that trade partners complete assigned work according to Happe Homes’ quality, professionalism, and customer service standards.
Maintain regular communication with homeowners throughout the warranty process and promptly address scheduling changes, delays, or additional concerns.
Accurately document, update, and track all warranty requests, communications, appointments, costs, and completed repairs through the company’s builder management software.
Inspect completed warranty work to verify that the repair meets company standards and adequately resolves the homeowner’s concern.
Provide exceptional customer service while maintaining appropriate cost controls and operating within the established warranty budget.
Follow all company warranty policies, administrative procedures, documentation requirements, and approval processes.
Identify recurring warranty concerns, construction issues, or trade partner performance problems and communicate findings to company leadership.
Protect customers’ homes and personal property while performing inspections and repairs, including maintaining a clean and professional work area.
Assist the new construction team with maintenance, repairs, quality-control items, punch-list work, and preparation of speculative and custom homes.
Maintain company-provided tools, equipment, materials, and vehicles in a safe and professional condition.
Participate in emergency or after-hours customer communication when necessary.
Perform other duties and responsibilities as assigned.

Required Qualifications

High school diploma or GED.
At least five years of residential construction, warranty, remodeling, maintenance, or related field experience.
Broad knowledge of residential construction methods, materials, building systems, and common warranty concerns.
Demonstrated ability to perform general repairs in multiple areas of residential construction.
Strong troubleshooting and problem-solving skills.
Ability to work independently, make sound field decisions, and complete assigned work with limited supervision.
Excellent customer service and interpersonal communication skills.
Strong time-management, scheduling, prioritization, and organizational abilities.
Ability to manage multiple homeowner requests and adjust quickly as priorities change.
Strong attention to detail and commitment to quality workmanship.
Basic computer and mobile technology skills, including the ability to use email, scheduling applications, and builder management software.
Valid driver’s license and an acceptable driving record.
Ability to communicate by phone outside normal business hours when needed for urgent warranty matters.
Ability to work effectively in a fast-paced environment while maintaining professionalism and composure.

Preferred Qualifications

Associate degree, technical degree, or certification in construction management, building trades, or a related field.
Previous experience in new-home construction, residential warranty service, property maintenance, or customer service.
Working knowledge of common residential systems and trades, including:
Carpentry and trim work
Drywall repair and painting
Doors, windows, cabinets, and hardware
Siding, roofing, and exterior finishes
Flooring and tile
Basic plumbing repairs
Basic electrical troubleshooting
HVAC-related warranty evaluation
Concrete, grading, and drainage concerns
Appliance and fixture installation

Physical Requirements

The employee must be able to perform the physical duties commonly associated with residential construction and warranty work, including:

Standing, walking, bending, kneeling, climbing, reaching, and working in confined spaces.
Safely using ladders, hand tools, and power tools.
Working indoors and outdoors in varying weather and jobsite conditions.
Lifting, carrying, pushing, or pulling construction materials, tools, and equipment.
Safely entering occupied homes, active jobsites, basements, crawl spaces, attics, and other residential work areas.

Performance Expectations

The Customer Service & Warranty Specialist will be evaluated based on:

Homeowner satisfaction and communication.
Timely response to and completion of warranty requests.
Quality and accuracy of completed repairs.
Effectiveness in resolving issues during the first service visit.
Accuracy of warranty documentation and recordkeeping.
Management of warranty costs and materials.
Professionalism when representing Happe Homes.
Trade partner coordination and accountability.
Identification and communication of recurring construction or quality concerns.

Happe Homes is committed to providing a high-quality home and an exceptional customer experience. Every employee is expected to support that commitment through professional conduct, quality workmanship, timely communication, and personal accountability.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

technical specialist jobs in ankeny, ia

Happe Homes, LLP - New Construction Warranty Specialist

ELECTRIC TRAINING SPECIALIST

SEO Specialist

Accounts Receivable Specialist

Peak Season Repair Specialist

Inorganic (AA ICP ICP-MS) Sales Specialist (FIELD REMOTE - MO, IA, MN, ND, SD and NE territories)

Technical Service Specialist I

IT Specialist

Problem Resolution Specialist - Customer Insights

Help Desk Specialist

Senior Professional, IT Site Support

Seasonal, Operations Technical Specialist (Part Time)

Technical Support Specialist - Level 1

Proposal Specialist II

Documentation and Knowledge Management Specialist

Implementation Specialist - Billing

Retail Support Specialist

Assistive Technology Professional

Security Specialist

Support Specialist

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