Top 19 Dispatcher / operations Jobs in Ankeny Ia

Dispatcher and Customers Service Representative
Aspen Waste Systems of Iowa —Des Moines, IA
- Residential
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
Resource Coordinator/Dispatcher
Terracon —Des Moines, IA
- Bilingual
- Mid-level
- Office
- Paid holidays
- Health insurance
Part-Time Dispatch Support Coordinator
Ruan Transportation Management Systems —Ankeny, IA
- 12 hour shift
- Microsoft Outlook
- No high school diploma
- Office
- Disability insurance
- Health insurance
Quick Apply
2d
Logistics Coordinator
Ruan Transportation Management Systems —Des Moines, IA
- Day shift
- Hybrid work
- Sales
- Office
- High school diploma or GED
- Disability insurance
- Dental insurance
Quick Apply
2d
Dispatcher / Operations Coordinator
Best Portable Toilets —Des Moines, IA
- High school diploma or GED
- Organizational skills
- Leadership
Quick Apply
4d
Dispatch Support Coordinator
Ruan Transportation Management Systems —Ankeny, IA
- 12 hour shift
- Microsoft Outlook
- No high school diploma
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Dispatcher
OWL Services —Des Moines, IA
- $20 - $23 an hour
- Office
- High school diploma or GED
- Organizational skills
- Wellness program
- Health savings account
Quick Apply
14d
Dispatcher
Student Transportation Of America —Johnston, IA
- Weekends as needed
- CPR Certification
- Clean driving record
- Management
- Paid holidays
- Health insurance
Quick Apply
Charter Coordinator
Exec 1 Aviation —Ankeny, IA
- Full-time
- Customer service
- Office
- High school diploma or GED
Quick Apply
22h
SR Route Supervisor
Universal Logistics Holdings —Ankeny, IA
- Full-time
- Dedicated
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Service Cordinator - CSR
Custom Electrical Services —Clive, IA
- Full-time
- Residential
- Organizational skills
- Communication skills
Quick Apply
Fleet Manager - Solar Transport
Maverik Inc. —Des Moines, IA
- $55,000 - $60,000 a year
- Mid-level
- Office
- Continuous improvement
- Profit sharing
- Health insurance
Quick Apply
Fleet Supervisor
Ruan Transportation Management Systems —Ankeny, IA
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
Quick Apply
Operations Supervisor
Summit LLC —Waukee, IA
- Full-time
- Bilingual
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Manager Trainee
J.B. Hunt —West Des Moines, IA
- Weekends as needed
- Military
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Service Coordinator
Barron Equipment & Overhead Doors —Des Moines, IA
- $19 - $23 an hour
- 8 hour shift
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
1d
Driver Leader
Decker Truck Line, Inc. —West Des Moines, IA
- $55,000 - $70,000 a year
- Full-time
- Management
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply

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Towing Dispatcher
Eitels Towing —Orient, OH
Receive incoming calls or electronic requests for towing assistance from drivers, law enforcement agencies, or other stakeholders.
From $20 an hour
Quick Apply
Dispatcher
Nextech —Worthington, OH
Be the Heart of the Operation – Join Nextech as a Dispatcher! Are you ready to be part of a team that keeps the wheels turning and the service flowing? At…
$25 - $30 an hour
4d

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dispatcher / operations jobs near ankeny ia

Dispatcher and Customers Service Representative

Aspen Waste Systems of Iowa -
Des Moines, IA

Quick Apply

Job Details

1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
Client inquiry handling
High school diploma or GED
Desktop applications
Client interaction via phone calls

Full Job Description

Clean Collection

Extraordinary Service

Environmentally-friendly Disposal

Independently owned, locally managed

Aspen Waste Systems of Iowa is a privately-owned, growing company providing waste and recycling collection services for commercial and residential customers in the Des Moines and Ames metropolitan area.

Aspen Waste Systems of Iowa is currently accepting applications from career-minded individuals to join our administrative team as a Dispatcher/Customer Service Representative. This position offers qualified candidates the opportunity to join a dedicated staff that performs important work processes for Aspen's Iowa hauling operation.

Job Tasks and Responsibilities

Aspen Waste Systems’ Dispatchers and Customer Service Representatives communicate with Aspen Waste Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business. Dispatcher/Customer Service Representatives handle a large volume of incoming calls from customers, direct drivers as needed, and resolve customer service related issues. Duties include:

Handles a large volume of incoming calls and addresses the customer inquiry in an efficient and professional manner.
Dispatches drivers to calls as they are received, using information on customer needs, drivers’ locations and loads, and daily factors to balance cost and speed of response.
Utilizes radio system and tablet communication tools to communicate with Drivers
Documents customer inquiries accurately and in a timely manner.
Performs customer account maintenance as required.
Assigns routes and service tickets to appropriate Drivers throughout the day and for the next day; close service tickets each day.
Initiates outbound calls to customers while drivers are on-site/location, resolving pick-up and other service issues.
Troubleshoots and resolves potential issues before they result in service issues.
Ensures same-day service on missed pick-ups by coordinating Driver movement in the field.
Other duties as required.

Required Qualifications

High School Diploma required. Post secondary education preferred.
Excellent telephone skills
Proficient in the use of a PC with the ability to learn unique software applications
Ability to recognize problems and resolve them successfully
Ability to multi-task with conflicting requirements and deadlines
Strong problem-solving skills
Ability to think independently and handle customer inquiries efficiently and professionally
A knack for learning quickly on the job
Successful experience in the service industry with a passion for building customer loyalty is strongly preferred

Aspen Offers

Competitive Wages
Great work environment with dedicated team members
Opportunity to join a locally managed, family-owned company
Paid Time off
Health, Dental and Vision Insurance
401(K) retirement savings with a generous company match

This position is ideal for an individual who wants to join a dedicated team and make a meaningful contribution to a highly successful business.

Aspen Waste Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, age, disability, veteran status, genetic information, status regarding public assistance, or any other characteristic protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

dispatcher / operations jobs in ankeny ia

Dispatcher and Customers Service Representative

Resource Coordinator/Dispatcher

Part-Time Dispatch Support Coordinator

Logistics Coordinator

Dispatcher / Operations Coordinator

Dispatch Support Coordinator

Dispatcher

Dispatcher

Charter Coordinator

SR Route Supervisor

Service Cordinator - CSR

Fleet Manager - Solar Transport

Fleet Supervisor

Operations Supervisor

Manager Trainee

Service Coordinator

Driver Leader

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