Top 98 Complex specialist/full time/remote Jobs in Ann Arbor, Mi

Sr. Patient Access Coordinator
Flourish Health —Ann Arbor, MI
- $60,000 - $69,000 a year
- Full-time
- Remote
- 18 years or older
- Adults
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Clinical Documentation Spec
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Surgery
- 5 years
- Health insurance
- Dental insurance
Intermediate Applications Developer
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
8d
Foster Home Licensing Specialist
Hands Across The Water Inc —Ann Arbor, MI
- Weekends as needed
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
11d
Future Care Manager Opportunity (RN or LPN) | Geriatric Care Management
Care management by Natalie —Ann Arbor, MI
- $28 - $30 an hour
- Urgently hiring
- Google Workspace
- Nursing
- RN License
- Mileage reimbursement
- Health savings account
Quick Apply
Med Staff/Credentialing Specialist
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
4d
Administrative Manager Intermediate/Associate
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
9d
Patient Services Associate
University of Michigan —Ann Arbor, MI
- $43,056.00 - $62,462.40 a year
- Part-time
- Background check
- High school diploma or GED
- Critical & Intensive Care
- Health insurance
- Dental insurance
1d
Senior Applications Developer
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
8d
Admin Specialist Assoc Health
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health insurance
- Dental insurance
2d
Events Manager
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Research Lab Specialist Associate
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Mid-level
- University
- Health insurance
- Dental insurance
1d
IBEM Student Life Coordinator
University of Michigan —Ann Arbor, MI
- $52,650 - $61,400 a year
- Weekends as needed
- Hybrid work
- Background check
- Bachelor of Science
- Engineering
- Disability insurance
- Health insurance
Rev Cycle Accounts Receivable/Reimbursement Specialist
University of Michigan —Ann Arbor, MI
- Full-time
- Remote
- Background check
- Writing skills
- Analysis skills
- Health insurance
- Dental insurance
Data Architect Lead
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
10d
Admin Specialist Senior Health
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- University
8d
Research Lab Specialist Inter
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
8d
Administrative Specialist Senior Healthcare
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
11d
CELA Admin Specialist Associate
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
9d
Case Manager
University of Michigan —Ann Arbor, MI
- $62,159 - $90,231 a year
- Full-time
- Hybrid work
- Background check
- Addiction Medicine
- LPC
- Paid holidays
- Health insurance
5d

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Sr. Patient Access Coordinator

Flourish Health -
Ann Arbor, MI

Quick Apply

Job Details

Full-time
$60,000 - $69,000 a year

Benefits

Work from home stipend
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Communication platforms
Documentation tools
Medical records
Bachelor's degree
Telehealth experience
Telehealth platforms
Working with families
Working with individuals from diverse cultural backgrounds
Patient interaction
Experience working with individuals from underserved communities

Full Job Description

About Flourish Health

1 in 25 adolescents and young adults will be diagnosed with a serious mental illness—and far too many families never receive the care they need. Barriers like long waitlists, limited access, and fragmented systems mean help often comes too late.

At Flourish Health (flourish.health), we exist to change that. Our mission is simple: provide access to timely, high-quality mental health care. We specialize in serving patients and families navigating complex symptoms and systems, meeting them with compassion, clarity, and urgency.

About the Role

We're hiring a Sr. Patient Access Coordinator to join our Growth team. This role sits at the front door of care and plays a critical role in helping families successfully connect with treatment.

The Patient Access Coordinator serves as the bridge between scheduling and admission. Your primary goal is to ensure families are informed, prepared, engaged, and ready to attend their intake appointments. You will proactively identify and address barriers that may prevent families from showing up, completing required tasks, or moving forward with care. Success in this role will be measured by patient readiness, completion of pre-admission tasks, and appointment attendance.

This role is ideal for individuals who:

Enjoy building relationships and motivating people to take action
Are energized by solving problems and removing barriers to care
Can balance empathy, persistence, and accountability
Have experience working with underserved populations
Are comfortable engaging families who may be overwhelmed, ambivalent, difficult to reach, or unfamiliar with mental health services
Take pride in creating an exceptional experience for patients and families

What You'll Do

Partner with families between scheduling and intake to ensure they are prepared for their appointment and understand what to expect
Conduct reminder calls, texts, and outreach using creative engagement strategies designed to increase appointment attendance and reduce no-show rates
Educate families about Flourish's services, treatment model, and admissions process
Support patients and caregivers with downloading, setting up, and navigating the Flourish app
Assist families with completing pre-admission forms, including but not limited to consents, releases of information, and pre-intake surveys
Request, collect, and track guardianship documentation and other required records needed prior to admission
Identify and proactively address barriers that may impact attendance, engagement, or readiness for care
Use motivational interviewing and engagement techniques to support families who may be hesitant, overwhelmed, or unsure about treatment
Coordinate closely with Clinical Admissions Specialists, Clinical Access Specialists, and operational team members to ensure smooth handoffs and timely progression through the admissions process
Track outreach efforts, documentation, and readiness milestones in accordance with organizational standards
Monitor upcoming appointments and prioritize outreach efforts to maximize clinician utilization and appointment attendance
Contribute ideas, workflows, and process improvements aimed at improving show rates, patient engagement, and operational efficiency
Support administrative and operational projects as needed

Who You Are

You're an organized, resourceful professional who thrives in fast-moving environments and enjoys helping people take the next step toward care. You understand that access to treatment often depends on persistence, relationship-building, and removing practical barriers.

The right candidate (you!):

Feels energized by patient engagement, care access, and problem-solving
Is comfortable making outbound calls and proactively reaching out to families
Communicates clearly and confidently with patients, caregivers, and external stakeholders
Has patience and skill working with families who may be overwhelmed, skeptical, hard to reach, or ambivalent about treatment
Takes pride in providing exceptional customer service and creating positive patient experiences
Is highly organized and able to manage multiple priorities simultaneously
Is flexible and open to changing workflows as the organization grows
Is eager to jump in and support the team where they're needed

Requirements

Bachelor's degree required; experience in behavioral health, healthcare administration, social services, care coordination, patient navigation, or a related field preferred
4-8 years of relevant professional experience in healthcare, behavioral health, customer success, patient engagement, admissions, or care coordination
Experience working directly with patients, families, or caregivers
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Comfort navigating changing workflows in a scaling organization
Experience using technology platforms, telehealth tools, and electronic documentation systems
Demonstrated ability to engage individuals from diverse backgrounds with empathy and professionalism
Intrinsic motivation to connect patients and families with care as quickly as possible
Must be 18 years or older
Attendance at 2+ in-person events per year required

Schedule & Work Environment

Job Type: Full-time position
Work environment: Remote, home office environment
Salary: $60,000 - $69,000
Schedule: Typical schedule is 3 days a week 8:30-5pm in your time zone and 2 days a week 9:30-6pm or 10-6:30pm in your time zone
- Evening availability is required to best support the adolescents and families we serve
Benefits:
- 401(k) matching
- Home Office Stipend
- Paid Time Off
- Medical, Dental, and Vision Insurance

Why Flourish

You’ll join a smart, deeply committed, and slightly quirky team that believes access to mental health care is a moral imperative—not a luxury. If you’re excited by the idea of using your clinical skills to reduce suffering at scale, while helping build something that doesn’t yet fully exist, we’d love to meet you.

The Right Person

The right person (you!) cares deeply about improving outcomes and quality of life for individuals with serious mental health conditions. You thrive in fast-paced environments, can navigate through high-stakes situations, and are committed to creating safe, integrated, and high-quality care. Flourish encourages applicants from all backgrounds, including those with lived experience, people of color, LGBTQ-identifying individuals, veterans, and differently abled individuals.

EEO statement

Flourish Health is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment that is free from discrimination and harassment on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local laws. We embrace diversity and encourage all qualified candidates to apply, as we believe that our differences make us stronger and more innovative. Our dedication to inclusivity is the foundation of our work culture, where everyone is valued, respected, and has an equal opportunity to thrive.

E-Verify

Flourish Health participates in E-Verify. As an employer, we comply with federal law by verifying the identity and employment eligibility of all individuals hired to work in the United States.

Quick Apply

Refine Your Search

complex specialist/full time/remote jobs in ann arbor, mi

Sr. Patient Access Coordinator

Clinical Documentation Spec

Intermediate Applications Developer

Foster Home Licensing Specialist

Future Care Manager Opportunity (RN or LPN) | Geriatric Care Management

Med Staff/Credentialing Specialist

Administrative Manager Intermediate/Associate

Patient Services Associate

Senior Applications Developer

Admin Specialist Assoc Health

Events Manager

Research Lab Specialist Associate

IBEM Student Life Coordinator

Rev Cycle Accounts Receivable/Reimbursement Specialist

Data Architect Lead

Admin Specialist Senior Health

Research Lab Specialist Inter

Administrative Specialist Senior Healthcare

CELA Admin Specialist Associate

Case Manager

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