Top 25 Head of customer experience Jobs in Ann Arbor, Mi

Head of Regional Performance Maintenance, Cement
Amrize —Dundee, MI
- $108,900 - $210,900 a year
- 11+ years
- Travel
- Conflict management
- Paid parental leave
- Health savings account
Team Manager - Crew Chief - A Crew
Ford Motor Company —Wayne, MI
- Online Application
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Paid holidays
Head Start Family Support Specialist
Washtenaw ISD —Ann Arbor, MI
- $51,580 - $63,404 a year
- Extended hours
- Writing skills
- Mid-level
- Administrative experience
Quick Apply
Head of Supply Chain
Remora —Wixom, MI
- $149,000 - $185,000 a year
- Contracts
- Budgeting
- In-person
- Health insurance
- Paid time off
Chief Financial Officer
Planned Parenthood of Michigan —Ann Arbor, MI
- $225,000 a year
- Full-time
- Hybrid work
- CPA
- 5 years
- Writing skills
- AD&D insurance
- Disability insurance
Quick Apply
Chief of Staff
OPUS IVS INC —Dexter, MI
- Bachelor of Science
- Engineering
- Analysis skills
- Paid holidays
- Health insurance
Chief Financial Officer
TRUCENT INC —Dexter, MI
- Up to 50% travel
- Engineering
- ERP systems
Quick Apply
VCS Assistant Canteen Chief - Ann Arbor
US Veterans Health Administration —Ann Arbor, MI
- $61,642 a year
- Online Application
- Microsoft Excel
- ServSafe
- Pass drug screening
9d
Senior Vice President, Chief Compliance Officer
Bank of Ann Arbor —Ann Arbor, MI
- Full-time
- 7 years
- Computer literacy
- Writing skills
Quick Apply
Restaurant General Manager (Head Coach)
CoreLife Eatery —Ann Arbor, MI
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Head Chef
Watershed Hospitality Group —Ann Arbor, MI
- $52,000 - $65,000 a year
- Full-time
- Organizational skills
- In-person
- Senior level
Assistant Chief Pilot
Kalitta Air, LLC —Ypsilanti, MI
- Online Application
- Background check
- Military
- English
Part Time - Head Cashier - Flexible
Lowe's —Commerce, MI
- Part-time
- Mid-level
- High school diploma or GED
- Team management
Head Swim Team Coach
Life Time —Canton, MI
- Part-time
- CPR Certification
- Customer service
- BLS Certification
12d
Head Athletic Trainer
Madonna University —Livonia, MI
- Weekends as needed
- Basic math
- Internal Medicine
- Master's degree
Quick Apply
Head Chef
Upper Crust Food Service —Ann Arbor, MI
- $16 - $23 an hour
- Full-time
- Background check
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Defense Software Chief Engineer
Pratt Miller —New Hudson, MI
- $136,500 - $241,500 a year
- Weekends as needed
- Computer science
- Computer Science
- 11+ years
4d
Defense Chief Engineer
Pratt Miller —New Hudson, MI
- $118,600 - $204,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science

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head of customer experience jobs near ann arbor, mi

Head of Regional Performance Maintenance, Cement

Amrize -
Dundee, MI

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Job Details

$108,900 - $210,900 a year

Benefits

Paid parental leave
Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Life insurance

Qualifications

Safety protocol adherence
Workflow management (operations management method)
Engineering process optimization
Personal protective equipment (PPE) adherence
Manufacturing facility experience
Team development
Industry trends
Conflict management
Data-driven problem-solving
Safety equipment
Process improvement planning
Root cause analysis
Task assignment
Delegation
General management
Respirator

Full Job Description

Join Amrize as a Head of Regional Performance Maintenance, Cement and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that's building North America - we want to hear from you!

ABOUT THE ROLE

The Head of Regional Performance Maintenance is responsible for overseeing the maintenance operations across multiple regions, ensuring optimal performance and efficiency. The ambition is to reach industrial cost leadership and sustainability goals by developing Safe, Sustainable, Successful, Self-Sufficient Plants.

WHAT YOU'LL ACCOMPLISH

Developing and implementing maintenance strategies.
Leading a team of maintenance professionals.
Leveraging Best-Cost Country (BCC) sourcing strategies to optimize operational expenditures.
Monitoring performance metrics and KPIs.
Manage the approval process for CAPEX initiatives driving continuous improvement and operational accountability across American plant sites.
Collaborating with other departments to enhance operational efficiency.
Participate as an integral member of the plant leadership team to create a high performance culture.
Provide leadership and technical expertise on maintenance related matters.
Oversee the maintenance department to achieve key performance indicators; communicate with and coordinate planning and resources with primary internal customers.
Align maintenance plans to achieve key performance indicators and/or market demand.
Plan major maintenance projects and develop capital investment recommendations for the plant.
Provide leadership, coaching, training, and development to all employees in the maintenance department.
Responsible for development, oversight, and effective management of department budgets.
Analyze overall performance of the operation and communicate results with appropriate team members to drive continuous improvement.
Ensure optimization and execution of all maintenance resources.
Optimize overall equipment effectiveness at the lowest sustainable cost of maintenance.
Perform statistical analysis, prepare reports, and maintain appropriate department records and files as required.
Manage and improve key maintenance metrics, including Maintenance Cost, Reliability, equipment performance/lifetime, CAPEX replacement optimization, and Net Working Capital (NWC) optimization.
Review plant performance by challenging operations, providing regional benchmarks, sharing potential improvement areas, and agreeing on target values.
Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.

RELATIONSHIPS WITH OTHER JOBS

Works closely with the Operations Manager.
Collaborates with the Safety Officer.
Interacts with the Supply Chain Manager.
Coordinates with the Quality Assurance team.

WHAT WE'RE LOOKING FOR

Education: Bachelor's degree
15+ Years of management experience in the cement or similar industrial facility
Field of Study Preferred: Engineering or related field
Required Work Experience:

Minimum of 8 years in maintenance management (Cement Plant Environment)
Proven experience managing cross-functional projects (preferred)
International working experience (preferred)
Experience in another industrial sector (preferred)

Travel Requirements: 40%

Additional Requirements:

Developing Direct Reports and Others Decision Quality Conflict Management Problem Solving Integrity and Trust Building Effective Teams
Dealing with Ambiguity Drive for Results Planning
Business Acumen: Deep understanding of business drivers, policies, practices, and industry trends.
Drive for Results: High personal accountability; pushes self and others to meet stretch goals and measure real impact.
Problem Solving: Applies rigorous logic and analytical methods to identify root causes and uncover hidden operational issues.
Process Management: Skilled at structuring efficient workflows, organizing people and activities, and maximizing output with lean resources.
Timely Decision Making: Makes accurate, well-grounded decisions promptly based on data, experience, and sound judgment.
Managing & Measuring Work: Clearly assigns responsibility, sets precise objectives/metrics, monitors progress, and implements feedback loops.
Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.

WHAT WE OFFER

Competitive salary
Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings
Employee Stock Purchase Plan
Medical, Dental, Disability and Life Insurance
Holistic Health & Well-being programs
Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care
Vision and other Voluntary benefits and discounts
Paid time off & paid holidays
Paid Parental Leave (maternity & paternity)
Educational Assistance Program
Dress for your day

#LI-Onsite #LI-GC1

Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

BUILDING INCLUSIVE WORKSPACES
At Amrize, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. We're seeking builders, creative thinkers and innovators. Come put your expertise to work while developing the knowledge and skills to drive your career forward. With us you'll have the chance to build your ambition!

Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the United States.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email [email protected]. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process.

While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

PROTECT YOURSELF FROM RECRUITMENT FRAUD
The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy

Apply Now

Refine Your Search

head of customer experience jobs in ann arbor, mi

Head of Regional Performance Maintenance, Cement

Team Manager - Crew Chief - A Crew

Head Start Family Support Specialist

Head of Supply Chain

Chief Financial Officer

Chief of Staff

Chief Financial Officer

VCS Assistant Canteen Chief - Ann Arbor

Senior Vice President, Chief Compliance Officer

Restaurant General Manager (Head Coach)

Head Chef

Assistant Chief Pilot

Part Time - Head Cashier - Flexible

Head Swim Team Coach

Head Athletic Trainer

Head Chef

Defense Software Chief Engineer

Defense Chief Engineer

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