Top 98 Remote title agency Jobs in Ann Arbor, Mi

Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
Research Administrator Senior/Intermediate
University of Michigan —Ann Arbor, MI
- Full-time
- Remote
- Background check
- Customer service
- Mid-level
12d
Research Lab Specialist - Radiochemistry
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Mid-level
- University
- Health insurance
- Dental insurance
4d
Research Administrator
University of Michigan —Ann Arbor, MI
- $68,000 - $97,000 a year
- Full-time
- Remote
- Background check
- Customer service
- 5 years
- Disability insurance
- Health insurance
12d
Social Worker MSW SR/MSW (Underfill)
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- Background check
- Master of Social Work
- Psychiatry
- Paid holidays
- Health insurance
3d
Social Worker
US Veterans Health Administration —Ann Arbor, MI
- $69,716 - $109,661 a year
- Online Application
- Background check
- Master of Social Work
- Doctoral degree
- Paid parental leave
- Paid holidays
3d
Associate Director, Emergency Management - Dearborn Campus
University of Michigan —Ann Arbor, MI
- $95,000 - $105,000 a year
- Full-time
- Pass drug screening
- Driver's License
- University
- Disability insurance
- Health insurance
Post-Award Research Administrator
University of Michigan —Ann Arbor, MI
- Full-time
- Remote
- Background check
- Google Workspace
- Writing skills
- Health insurance
- Dental insurance
Veterinary Assistant
University of Michigan —Ann Arbor, MI
- Full-time
- Background check
- Word processing
- Computer literacy
Fire Inspector/Plan Reviewer
University of Michigan —Ann Arbor, MI
- $73,000 - $110,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 6 years
- Mid-level
- Disability insurance
- Health insurance
23h
Regional Career Services Representative
ROSS EDUCATION HOLDINGS INC —Canton, MI
- Evenings as needed
- Mid-level
- Business development
- University
- Health insurance
- Dental insurance
Quick Apply
Social Worker- Program Coordinator
US Veterans Health Administration —Ann Arbor, MI
- $101,099 - $131,432 a year
- Online Application
- Background check
- Master of Social Work
- Writing skills
- Paid parental leave
- Paid holidays
11d
Director/Senior Director, Clinical Development
ESPERION THERAPEUTICS INC —Ann Arbor, MI
- $222,000 - $275,000 a year
- Remote
- Bachelor of Science
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Social Worker-Behavioral Health Interdisciplinary Program
US Veterans Health Administration —Ann Arbor, MI
- $69,716 - $109,661 a year
- Online Application
- Background check
- Master of Social Work
- Writing skills
- Paid parental leave
- Paid holidays
5d
Medical Assistant Associate - Clinical
University of Michigan —Canton, MI
- $44,553.60 - $64,688.00 a year
- Weekends as needed
- Background check
- Vital signs
- Medication administration
- Health insurance
- Dental insurance
Director, Commercial Lines
Insurance Office of America, Inc. —Ann Arbor, MI
- $125,000 - $150,000 a year
- Full-time
- 5 years
- Analysis skills
- Epic
- Paid holidays
- Health insurance
Quick Apply
5d
Vice President, Marketing
ESPERION THERAPEUTICS INC —Ann Arbor, MI
- $360,500 - $450,000 a year
- Full-time
- Remote
- Sales
- Marketing
- Writing skills
- Paid holidays
- Health insurance
Quick Apply
Speech-Language Pathologist
University of Michigan —Ann Arbor, MI
- $88,174 - $127,994 a year
- Full-time
- Acute care
- Background check
- Adults
Lico Family Professorship in Social Work
University of Michigan —Ann Arbor, MI
- Online Application
- Hybrid work
- Master of Social Work
- University
- Doctor of Philosophy
4d
Associate or Full Professor of Educational Studies (Civic Education)
University of Michigan —Ann Arbor, MI
- Full-time
- Hybrid work
- School experience
- Doctoral degree
- University
- Dental insurance
- Life insurance

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Government Programs Customer Service Representative

Delta Dental of Michigan -
Farmington Hills, MI

Apply Now

Job Details

Full-time

Benefits

Dental insurance
Opportunities for advancement

Qualifications

Customer records maintenance
Computer operation
Email customer support
Windows
High school diploma or GED
Desktop applications
Computer skills
Email support
Customer data entry

Full Job Description

Job Title:

Government Programs Customer Service Representative

Number of Positions:

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments

Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller’s questions
Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
Informs and assists callers with grievance and the claims appeals processes, as necessary
Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
Understands the importance of adhering to regulatory requirements
Meets or exceeds quality standards as required for position
Meets or exceeds call center metrics as required for position
Enters and adjusts claims as required

#LI-Remote

Minimum Requirements:

Bidding Requirements

Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
Possess a high school diploma or equivalent, with an associate’s degree in business administration or a related field preferred
Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

Apply Now

Refine Your Search

remote title agency jobs in ann arbor, mi

Government Programs Customer Service Representative

Research Administrator Senior/Intermediate

Research Lab Specialist - Radiochemistry

Research Administrator

Social Worker MSW SR/MSW (Underfill)

Social Worker

Associate Director, Emergency Management - Dearborn Campus

Post-Award Research Administrator

Veterinary Assistant

Fire Inspector/Plan Reviewer

Regional Career Services Representative

Social Worker- Program Coordinator

Director/Senior Director, Clinical Development

Social Worker-Behavioral Health Interdisciplinary Program

Medical Assistant Associate - Clinical

Director, Commercial Lines

Vice President, Marketing

Speech-Language Pathologist

Lico Family Professorship in Social Work

Associate or Full Professor of Educational Studies (Civic Education)

I want to receive the latest job alert for remote title agency in ann arbor, mi

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