A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.
With questions about the position or office please email UMSI's Registrar & Student Services (RSS) Team at [email protected]. For requests for accommodations or support with the application process please email UMSI Human Resources at [email protected].
The School of Information is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant and ethical solutions connecting people, information and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information - with technology - to build a better world.
The RSS Team plays a pivotal role in supporting student success. We manage vital academic processes including managing student records, course schedule creation, registration/enrollment, curriculum management, reporting, and so much more. By collaborating with students, faculty, staff, and the university community, we help ensure a seamless and enriching academic experience.
As a pivotal member of the Registrar & Student Services (RSS) Team within the Office of Academic & Student Affairs (OASA), the Registration and Curriculum Coordinator will primarily provide critical administrative and student-centered support for the University of Michigan School of Information (UMSI) Master of Science in Information (MSI), Master of Health Informatics (MHI) and Doctorate in Information (PhD) programs. Reporting to the Senior Associate Director of Curriculum & Student Services, your role is central to ensuring efficient processes related to registration, course scheduling, communications, curriculum management, as well as serving as a liaison among students, faculty, and administration.
Please see the link here for the full job description and responsibilities.
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Advise primarily MSI/MHI/PhD students on registration, course changes, deadlines, wait lists, waivers, and related policies.
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Coordinate curriculum administration, including course scheduling, classroom reservations, enrollment tracking, CARFs, teaching evaluations, and website updates.
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Manage registration communications and respond to inquiries from students, faculty, and staff, escalating issues as needed.
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Maintain accurate academic records, reports, waiver documentation, and system materials in accordance with FERPA/FOIA guidelines.
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Support academic program operations, committee meetings, curriculum updates, student events, waivers, and Master's Thesis Option Program administration.
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Bachelor's degree or an equivalent combination of education, certification, and experience
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4 years experience working in a higher education setting, ideally in a registrar's office or an academic/student services office
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Demonstrated proficiency with word processing documents, spreadsheets, databases, and data retrieval. Experience with Google applications and Microsoft Office Suite, and experience using online platforms for webinars and meetings (e.g., Zoom).
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Minimum of 2 years of experience in an administrative support role requiring customer service, organization, and prioritization
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Demonstrated experience working in a collaborative, team-oriented environment and independently.
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:
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Generous time off (Vacation, Holidays, Season Days, Family Leave)
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A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting
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Many choices for comprehensive health insurance
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Dental and vision insurance
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Life insurance
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Long-term disability coverage
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Flexible spending accounts for healthcare and dependent care expenses
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Tuition support program
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
This is a hybrid position. You will coordinate your schedule with your supervisor in accordance with school policy. You may be required to travel to multiple locations on and off campus. The main office workspace for this position is located in the Leinweber Computer Science and Information Building. Punctual and regular attendance is required. You will be required to work during non-business hours and on weekends based on the requirements for your position.
Visa sponsorship is not available for this position.
This position may work with and/or support systems that maintain or process sensitive institutional data as defined by university policy. Successful candidates must comply with federal, state, and local law, and/or university policies or agreements that require the university to implement specific privacy and security safeguards, including but not limited to ITAR, EAR, HIPAA, FERPA, and FISMA. This position is responsible for protecting data and information from unauthorized release or from loss, alteration, or unauthorized deletion; and following applicable regulations and instructions regarding access to computerized files and release of data internally or externally to the University of Michigan.
Salary Information
The salary range for this position is $52,000 to $60,000. Salary is determined by direct relevant experience and demonstrated past performance results while ensuring equity on our team. While rare, we may offer a salary above the posted range for an exceptionally qualified candidate, considering internal equity and budget. All candidates are encouraged to discuss salary questions to honor alignment and transparency throughout the recruiting process.
This position is included in the bargaining unit represented by University Staff United, AFT Local 284, AFL-CIO, which represents Employees in all matters with respect to wages, benefits, hours and other terms and conditions of employment.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an equal employment opportunity employer.
