Top 888 member services representative Jobs in ann arbor mi

Senior Commercial Loan Portfolio Manager
Michigan Business Connection, LC —Ann Arbor, MI
- $94,274 - $138,000 a year
- Full-time
- Microsoft Excel
- Bachelor of Science
- Basic math
- Health savings account
- Health insurance
Quick Apply
Commercial Loan Portfolio Manager I
Michigan Business Connection, LC —Ann Arbor, MI
- $68,725 - $85,906 a year
- Full-time
- Hybrid work
- Background check
- Bachelor of Science
- Basic math
- Health savings account
- Health insurance
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Financial Analyst
Michigan Business Connection, LC —Ann Arbor, MI
- $55,667 - $69,584 a year
- Full-time
- Bachelor of Science
- Basic math
- Mid-level
- Health savings account
- Health insurance
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10d
Project Manager
Comprehensive Care Services, Inc. —Plymouth, MI
- $85,000 - $95,000 a year
- Full-time
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- Health insurance
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Detox Counselor - The Spera Recovery Center-Midnights
Dawn Farm Spera Recovery Center —Ann Arbor, MI
- $18 an hour
- 8 hour shift
- 18 years or older
- CPR Certification
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- Health insurance
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Veterinary Assistant
Ann Arbor Animal Hospital —Ann Arbor, MI
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Kennel Attendant, Customer Service Representative
Creature Comforts Bed and Bath —Ann Arbor, MI
- From $15 an hour
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Medical Office Receptionist
BEHAVIORAL HEALTH PRACTICE SERVICES LLC. —Ann Arbor, MI
- $18 - $19 an hour
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Paid parental leave
- AD&D insurance
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10d
Intake Representative I
Trinity Health - IHA —Ann Arbor, MI
- Part-time
- Microsoft Word
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- Microsoft Outlook
Patient Care Technician
University of Michigan —Ann Arbor, MI
- $43,056.00 - $62,462.40 a year
- Part-time
- Background check
- Nursing
- Medication administration
- Health insurance
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9d
Service Center Representative - Flexible Schedules
Trinity Health - IHA —Ann Arbor, MI
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
Call Center Representative / Patient Services Front Desk
Ganger Dermatology —Ann Arbor, MI
- $16 - $19 an hour
- Overtime
- HIPAA
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
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Service Center Representative
Trinity Health - IHA —Ann Arbor, MI
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Contact Center Representative
University of Michigan Credit Union —Ann Arbor, MI
- Microsoft Excel
- Microsoft Outlook
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Part Time Community Assistant
Asset Living —Ann Arbor, MI
- $18 an hour
- Part-time
- OSHA
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Server Team Member
The Stubborn Brother Pizza Bar —Ann Arbor, MI
- $20 - $40 an hour
- Part-time
- Bar
- Restaurant
- Communication skills
- Paid training
- Employee discount
Quick Apply
Housekeeping
Residence Inn Ann Arbor North —Ann Arbor, MI
- $15 an hour
- Part-time
- Residential
- Hotel
- Ability to lift 50 pounds
- Paid training
- Paid time off
Quick Apply
Diesel Mechanic III
PrimeFlight GSE Maintenance —Detroit, MI
- $40 an hour
- Weekends as needed
- Background check
- 18 years or older
- Clean driving record
Quick Apply
Multi-Line Representative - State Farm Agent Team Member
Jared Trella - State Farm Agent —Whitmore Lake, MI
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Senior Field Service Technician
Nordson —Wixom, MI
- Online Application
- Management
- Mid-level
- Travel

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Senior Commercial Loan Portfolio Manager

Michigan Business Connection, LC
Ann Arbor, MI

Quick Apply

Job Details

Full-time
$94,274 - $138,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Flextime
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program
Retirement plan

Qualifications

Teamwork
Microsoft Excel
Spreadsheets
Basic math
Productivity software
Negotiation
Credit analysis
Senior leadership
Excel data analysis

Full Job Description

Michigan Business Connection, LC

Job Description

Job Title: Senior Portfolio Manager

Department: Portfolio Management

Reports To: Senior Vice President – Credit Administration

FLSA Status: Exempt

Grade Level: 1100

Hours 7/8:30 am – 4/5:30 pm Monday – Friday*

Location Ann Arbor, MI 48105*, day travel and some overnight travel required

SUMMARY

The Senior Portfolio Manager is a seasoned team leader accountable and responsible for commercial credit analysis and portfolio risk monitoring with a component related to loan workout.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Demonstrate enthusiasm for MBC core values: Teamwork, Accountability, Integrity, Innovation and Leadership.

Manage and service a portfolio of commercial loan relationships while maintaining, expanding and building relationships, resulting in a high degree of customer satisfaction.

 Monitor information related to borrower performance, abilities, and industry to determine that loan is an acceptable risk. This will consist of statement, covenant and insurance tracking, risk rating updates, administrative loan status reports and other commercial scorecard items.

 Oversee the management of portfolio risk associated with current borrowers, including review of current account status, to include, but not limited to, past due accounts and matured notes, and provide recommendations for such accounts.

 Demonstrate independent judgment through interpretation of loan documents and interaction with Borrowers and Credit Unions.

 Prepare documentation required for the processing of loans, review status of existing loans, take appropriate action on loans that are mature or past due and perform loan closings.

 Analyze credit data and financial statements to determine the degree of risk involved in extending credit and provide lending recommendations, which are based on an analysis of borrower’s financial condition, cash flow, capacity, collateral and ability to repay.

 Prepare reports on loans, including information such as past dues, documentation and collateral exceptions, financial performance updates and portfolio profitability. Provide accurate analysis of financial statements, industry risks, collateral requirements and credit risk required to appropriately structure loans.

 Utilize spreadsheet programs to generate financial ratios, trend lines, etc. to evaluate existing borrowers’ financial status and their performance against peer groups.

 Conduct borrower interviews as needed to develop information concerning lending needs, abilities and earnings to determine whether a loan is of acceptable risk.

 Implement strategic and tactical business solutions to enhance the management of adversely graded loans to mitigate risk and minimize losses.

 Review borrower files and portfolio reports to identify and select delinquent accounts for review and/or collection. Participate in collection efforts and determination of loan work out scenarios.

Michigan Business Connection, LC │ 2200 Commonwealth Blvd, Suite 200 │ Ann Arbor, MI 48105 │ (734) 662-0614

 Perform other credit and risk management duties as required.

 Actively participate with credit unions and borrowers in the negotiation of loan terms and structure requirements.

 Demonstrate continued focus on borrower retention efforts and identify opportunities to expand existing relationships.

Engage in visible demonstration of senior leadership team member qualities

 Partner with and provide guidance, training, product review and support to Portfolio Managers, Financial Analysts and Interns.

 Proactively contribute within MBC beyond respective line of business responsibility through demonstration of leadership and personal action.

 Proactively engage in industry events and maintain awareness of industry news and happenings through monitoring trade publications, regulatory websites and communications, etc.

 Engage in business community or social community efforts to reinforce image of MBC or credit unions. The company will support activities with reasonable time and money.

SUCCESS MEASUREMENTS

Success in this position is primarily measured as the maintenance and reporting of timely risk awareness and demonstration of effective action and compliance by the function in the services rendered, as well as the visible demonstration of company values and leadership.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent combination of education and experience. Formal credit training program and four to seven years of commercial credit analysis experience is required.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before members or employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Michigan Business Connection, LC │ 2200 Commonwealth Blvd, Suite 200 │ Ann Arbor, MI 48105 │ (734) 662-0614

TECHNOLOGY SKILLS

Strong experience with spreadsheet programs including near expert Excel knowledge and other Microsoft Office solutions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is a typical office environment.

The noise level in the work environment is usually moderate.

*MBC operates within a flex time environment, allowing reasonable employee discretion in start and end times. Certain functions may be supported from a work at home environment as agreed to by the MBC president.

Pay: $94,274.00 - $138,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: Hybrid remote in Ann Arbor, MI 48105

Quick Apply

Refine Your Search

member services representative jobs in ann arbor mi

Senior Commercial Loan Portfolio Manager

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Project Manager

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Service Center Representative - Flexible Schedules

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Contact Center Representative

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Housekeeping

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Senior Field Service Technician

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