Job Title: Nurse Care Manager
Starting Pay: $28–$30/hour
Anticipated Hiring Timeline: 4–8 weeks
Position: Full time with gradual caseload ramp
Future Care Manager Opportunity for experienced RN or LPN professionals interested in a different way to use their nursing experience.
Ready to use your nursing experience differently?
You may not be looking to leave your current role tomorrow.
But you may be starting to wonder whether there is a different way to use everything you have learned as a nurse.
A way to spend more time understanding the whole person.
A way to build meaningful relationships with clients and families.
A way to solve problems instead of moving people through a system.
A way to have more autonomy and flexibility while still doing work that matters.
Care Management by Natalie is actively building our Care Manager team in anticipation of continued client growth. We expect our next hiring opportunity approximately 4–8 weeks from now, and we are beginning conversations now with experienced nurses who may be thoughtfully considering their next professional chapter.
We understand that strong candidates may currently be employed and need time to transition responsibly from their current role.
Who We Are
Care Management by Natalie is a private geriatric care management practice serving older adults and their families throughout Washtenaw County.
Our interdisciplinary team includes nurses, aging specialists, and social workers who focus on the whole individual.
We help clients and families navigate medical needs, home and safety concerns, changing cognition, social connection, care transitions, future planning, and the many practical challenges that can come with aging.
Our work is grounded in three values:
Honest
Clients deserve clear information so they can make informed decisions about their lives.
Hopeful
Every stage of aging still holds purpose, possibility, and opportunity for connection.
Honoring
We respect each client's wishes, pace, and right to make decisions, even when their choices are different from what we might choose ourselves.
About the Role
Our Care Managers are advocates, coordinators, educators, planners, and problem solvers.
This is a non-bedside role. Nursing knowledge and experience are highly valuable, but Care Managers do not provide hands on nursing care.
The work is broader than traditional medical case management.
A Care Manager may attend a medical appointment and coordinate with physicians one day, then help a family navigate a move, transportation problem, home safety concern, community resource, legal or financial planning need, or another barrier affecting the client's ability to live well.
Care Managers help clients and families:
- Understand changing needs and identify priorities
- Navigate healthcare systems and new diagnoses
- Attend medical appointments and advocate for clients
- Coordinate communication between families, physicians, and other professionals
- Plan for transitions and future needs
- Identify community resources and practical solutions
- Navigate difficult family dynamics and complex decisions
- Develop and maintain individualized care plans
- Follow through until important issues are resolved or intentionally transitioned
- Document client care, communication, and next steps accurately and promptly
- Collaborate closely with an interdisciplinary team
What Makes This Role Different
Care Managers at CMN have significant autonomy.
You will manage your own client calendar, prioritize your work, and have flexibility in how you structure much of your week.
That freedom also comes with accountability.
Successful Care Managers are organized, follow through consistently, communicate proactively, and are comfortable managing many moving pieces at once.
You will work independently with clients, but you will not work in isolation.
Our Care Managers receive coaching, consultation, and support from experienced leadership and Senior Care Managers. Even professionals with significant experience should expect to learn a different way of working and become comfortable with CMN's processes and approach to care.
Who Thrives Here?
This role may be a strong fit if you:
- Enjoy solving complicated problems
- Naturally look beyond the immediate task to understand the whole situation
- Can identify a few priorities even when a new client situation feels chaotic
- Take ownership and follow problems through
- Are comfortable saying, “I don't know yet, but I know how to find out”
- Appreciate feedback and continue changing how you work as you learn
- Build trust easily while maintaining healthy professional boundaries
- Can work effectively with difficult personalities without allowing frustration to drive the interaction
- Respect a client's right to make an informed decision, even when you disagree
- Enjoy working independently while remaining part of a collaborative team
- Want to use your nursing experience beyond the traditional limits of a nursing role
This Role May Be Less Satisfying If You Prefer
- Clearly defined tasks with obvious completion points
- A supervisor directing each next step
- Work where every recommendation is followed
- Minimal documentation or administrative follow through
- A role limited specifically to medical or nursing responsibilities
- Highly standardized situations with little ambiguity or change
Care Management often involves incomplete information, changing priorities, complex personalities, and situations where progress happens one step at a time.
For the right person, that is part of what makes the work meaningful.
Training and Onboarding
New Care Managers receive structured onboarding rather than being expected to absorb all of CMN's processes at once.
During the first two weeks, training is broken into smaller modules with repeated review and real world application.
Support continues as the Care Manager begins working with clients, with a gradual increase in responsibilities and caseload.
Our goal is not simply to expose you to our processes. We want you to feel confident using them.
Timing
We anticipate our next Care Manager hiring need approximately 4–8 weeks from now.
We are intentionally beginning conversations before the position needs to be filled because we are particularly interested in experienced professionals who may already be employed and want to make a thoughtful transition.
If the right opportunity would require you to give appropriate notice to your current employer, that is completely compatible with how we hire.
Qualifications
- RN or LPN education required
- Nursing license does not need to be current; this role does not operate under a nursing license
- Minimum of three years of experience working with older adults in care coordination, case management, home care, hospice, hospital, senior living, or a related setting preferred
- Experience managing multiple clients, patients, residents, or competing priorities strongly preferred
- Strong verbal and written communication skills
- Sound judgment and emotional maturity
- Ability to work independently while collaborating with a team
- Comfort with technology, electronic documentation, and detailed administrative processes
- Valid driver's license and reliable transportation
- Openness to coaching, feedback, and evolving processes
Compensation and Benefits
Pay: $28–$30 per hour based on experience and qualifications
Benefits include:
- Flexible schedule
- Health insurance
- Dental insurance
- Vision insurance
- Health savings account
- Paid sick time
- Mileage reimbursement
- Employee referral program
Interested in a Different Way to Use Your Experience?
You do not need to be ready to leave your current job immediately.
If you are beginning to think about what you want your next professional chapter to look like, we would be glad to start the conversation.
We are looking for experienced nurses who want meaningful relationships, thoughtful problem solving, professional autonomy, and the opportunity to help older adults and families navigate the bigger picture.
Pay: $28.00 - $30.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Mileage reimbursement
- Paid sick time
- Referral program
- Vision insurance
Application Question(s):
- How many years of experience do you have working with older adults in nursing, case management, home care, hospice, senior living, or a related setting?
- Have you been responsible for managing multiple clients, patients, residents, or competing priorities at the same time?
- Are you comfortable with a role that includes local travel to clients throughout Washtenaw County?
- Are you comfortable beginning with a gradual onboarding and caseload ramp rather than immediately starting at full hours?
- What is prompting you to consider a different way of using your nursing experience?
Work Location: Hybrid remote in Ann Arbor, MI 48104