To apply, please submit one document containing your cover letter and resume. A cover letter is required to be considered for this position.
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
The Center for Global and Intercultural Study (CGIS) develops inclusive and accessible educational opportunities around the globe, primarily for LSA undergraduates. With approximately 115 study abroad and international internship programs around the world, students with diverse academic interests can pursue an international experience. Our academically rich programs foster intellectual curiosity and intercultural understanding by encouraging students and faculty to engage with host communities through conscious and responsible participation. CGIS is committed to furthering diversity within study abroad.
Responsibilities of the CGIS Advising Manager are described below.
30% Supervise a team of 3 or 4 International Program Advisors:
- Conduct regular meetings and assess performance.
- Participate in the hiring and training of new advising staff.
- In consultation with Associate Director, lead advising team in the implementation of policies and practices related to admissions, advising, student sessions, and program coordination.
- Implement changes to advising portfolios as necessary.
- Ensure advising staff regularly participate in trainings that allow for inclusive and comprehensive advising.
- Encourage a positive working environment and in person collaboration.
- Develop individual professional development goals with each advisor.
30% Provide advising services for a small portfolio of programs
- Help students identify and select appropriate programs, provide information about financial aid options and the admissions process, and serve as primary contact for students participating in these programs.
- Respond to student, parent, faculty, and staff inquiries during the various stages of off-campus program participation.
- Execute admission and acceptance processes.
- Coordinate services and program logistics with program partners.
- Facilitate group sessions where needed.
- Update program materials and documents.
- Provide back up advising for direct reports during absences.
- Support advisors in the application review process, particularly with more challenging admissions decisions.
- Help troubleshoot student academic cases related to individual programs
- Maintain CGIS advising manual.
30% Student support, events, and outreach:
10% Special projects as assigned:
- Serve on campus committees.
- Represent CGIS at professional meetings and conferences.
- Make occasional site visits.
- Assist with special events and emergencies; including willingness to work evenings and weekends and make adjustments to in person schedule as necessary.
- Minimum of 3 years of direct advising experience in study abroad and 2 years of supervising regular or temporary staff.
- Comprehensive and practical knowledge of study abroad in a higher-education setting, including experience troubleshooting a variety of issues.
- Masters degree.
- Ability to work independently and prioritize deadlines both individually and across a team with a strong attention to detail.
- Well-developed interpersonal and communication skills with a demonstrated ability to build strong team dynamics and interact positively with stakeholders from a wide range of disciplines, experiences, and identities.
- Experience in a front facing student role including presentations, tabling, and advising in both one on one and group sessions.
- Previous experience helping students who do not traditionally study abroad to overcome barriers to participation.
- 3 or more years of progressive supervisory experience.
- Knowledge of intercultural theory and/or pedagogy.
- Familiarity with UM systems and Terra Dotta.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
As one of the world's great liberal arts and sciences colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.
To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
