A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Department Overview
Health Information Technology & Services (HITS) plays a role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with technology-related information, products, and support. HITS also provides institutional expertise related to IT strategy, security, infrastructure, and resource management.
Division Overview
The Academic IT (AcadIT) division in Health Information & Technology Services (HITS) serves both the education and research communities at the University of Michigan Medical School (UMMS). We engage faculty, students, and staff to provide a holistic portfolio of software and applications, infrastructure, device support, and custom projects to promote innovation and excellence. AcadIT is comprised of three areas that work in concert to provide support: 1) Application Services - focused on product management and support for vendor applications; 2) Software Delivery - focused on building custom applications when a vendor solution is not available and offering secure application environments; 3) Technical Services & Engagement - focused on providing support for high-performance computing, device management, data integration, and scientific programming and engagement and outreach with our customers.
Are you skilled at working with customers to clarify needs, especially when requirements are incomplete or ambiguous? This role requires someone who can ask the right questions, identify gaps, translate business goals into clear requirements, and develop practical solutions to complex challenges.
The Clinical Trials Management Systems Team is responsible for maintaining a portfolio of applications to support clinical trials and clinical research. We are seeking a motivated, dynamic report writer to join our team of experienced report writers and business analysts to support the operations of our enterprise-wide clinical trials management systems and the Medical School's Clinical Trials Support Office (CTSO) and Units.
By collaborating with clinical and operational stakeholders to understand reporting needs, you will translate business questions into clear requirements and deliver a reliable portfolio of reports and dashboards. These reports are critical to daily CTSO operations - supporting planning, monitoring, and decision-making - and provide leadership with actionable insight into performance, compliance, and overall operational health across units.
You should have demonstrated experience in:
You would also be expected to:
- Quickly become familiar with a variety of Clinical Trials Management Systems and their data models
- Provide technical support to the CTMS Team and HITS Infrastructure partners
- Participate in application upgrades and other application maintenance activities
- Provide support to various business and technical groups as required for development and deployment of required reporting infrastructure
- Build domain knowledge in the fields of research administration and clinical research
- Effectively communicate with management, co-workers, teams, business offices, and subject matter experts
- Work in a fast-paced environment to meet timelines
Senior Level
- Bachelor's degree in Computer Science, a related field or equivalent experience.
- 5 to 7 years of systems analysis/programming in a business environment.
- 3+ years of experience with analytics, reporting and business intelligence tools such as Tableau, iReport, Jasper Reports, Crystal Reports, etc.
Intermediate Level
- Bachelor's degree in Computer Science, a related field or equivalent experience.
- 3 to 5 years systems analysis/programming activities in a business environment.
- 2+ years of experience with analytics, reporting and business intelligence tools such as Tableau, iReport, Jasper Reports, Crystal Reports, etc.
- Prior experience in programming in complex technical environments with an emphasis on health care or clinical research
- 5+ years of experience with relational database systems (e.g., Oracle or Microsoft SQL Server) and SQL development tools
- 1-3 years of experience with analytics, reporting and business intelligence tools such as Tableau, iReport, Jasper Reports, Crystal Reports, etc.
- Experience with determining project objectives and requirements, anticipating and solving problems, and developing standards and guidelines for diverse activities
- Excellent organizational, research, analytical and independent problem-solving skills
- Team player with excellent written and verbal communication skills and the ability to collaborate with cross-functional teams and facilitate group discussions
- Demonstrated ability to learn quickly, understand technical information, and communicate it to others using clear, concise, and user-friendly language
- Demonstrated ability to approach information management efforts from both technical and business perspectives
- Stay current on emerging trends and tools and recommend implementation opportunities to enhance the reporting portfolio
- Master's degree in Information Management, Computer Science, Engineering, or related field
- Experience with development processes and tools, version control systems, test-driven development, and build tools
Work Schedule / Remote Work Options
This position is being made available with the ability for you to negotiate alternative work schedules and remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and others.
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Benefits
We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits
Mission Statement
Michigan Medicine improves the health of patients, populations, and communities through excellence in education, patient care, community service, research, and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three components; patient care, education, and research that together enhance our contribution to society.
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
