Top 8 Service dispatch coordinator Jobs in Anna, Tx

Service Dispatch Coordinator
Flash Fix Plumbing, Sewer, Electrical, and Air Conditioning, LLC —Allen, TX
- $21.00 - $28.60 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid training
- Paid time off
Quick Apply
9d
Rental Coordinator - Texas First Rentals
Texas First Rentals —Van Alstyne, TX
- Overtime
- Microsoft Outlook
- Writing skills
- Basic math
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3d
Cash Logistics Coordinator
NCR Atleos —Frisco, TX
- Full-time
- Hybrid work
- Background check
- Oracle
- Microsoft Outlook
- Disability insurance
- Dental insurance
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8d
MAINTENANCE COORDINATOR
Sally Beauty (Corporate) —Plano, TX
- Full-time
- Hybrid work
- Customer service
- Research
- Mid-level
- Store discount
- Paid holidays
MAINTENANCE COORDINATOR
Sally Beauty Supply LLC —Plano, TX
- Full-time
- Hybrid work
- Customer service
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- Mid-level
- Store discount
- Paid holidays
10d
Logistics Senior Coordinator -Bilingual (Korean/ English)
Woongjin, Inc —Plano, TX
- $30 - $32 an hour
- Weekends as needed
- 6 years
- English
- Mid-level
- Health insurance
- Dental insurance

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service dispatch coordinator jobs near anna, tx

Service Dispatch Coordinator

Flash Fix Plumbing, Sewer, Electrical, and Air Conditioning, LLC
Allen, TX

Quick Apply

Job Details

Full-time
$21.00 - $28.60 an hour
9 days ago

Benefits

Paid training
Paid time off
Opportunities for advancement

Qualifications

Google Workspace
Stress management
Process improvement
Attention to detail
Organizational skills

Full Job Description

Service Dispatch Coordinator:

Flash Fix Plumbing

The Sewer Inspection Company

Lone Star Leak Locators Job Summary

Flash Fix Plumbing is seeking a highly organized, customer-focused, and detail-oriented Service Dispatch Coordinator to join our growing operations team. This is a critical position responsible for coordinating daily schedules for our plumbing, sewer inspection, leak detection, and excavation divisions while ensuring exceptional customer communication and operational efficiency.

The ideal candidate thrives in a fast-paced environment, enjoys solving problems, can effectively prioritize multiple tasks, and takes pride in keeping operations running smoothly. This position requires outstanding communication skills, strong organizational abilities, attention to detail, and the ability to remain calm under pressure.

As one of the first points of contact for our customers and field technicians, you'll play an essential role in delivering an exceptional customer experience while supporting one of North Texas' fastest-growing home service companies.

Primary Responsibilities

Coordinate and dispatch service technicians throughout the Dallas-Fort Worth metroplex.
Schedule plumbing, sewer inspection, leak detection, excavation, and emergency service appointments.
Monitor technician locations and workloads to maximize productivity and response times.
Maintain constant communication with technicians throughout the day regarding schedule updates, customer changes, and emergency requests.
Answer incoming customer calls professionally and provide exceptional customer service.
Schedule appointments while gathering accurate customer information and documenting service requests.
Coordinate inspection schedules with local municipalities when required.
Monitor technician progress and proactively adjust schedules as jobs are completed or delayed.
Maintain accurate customer records, work orders, and dispatch notes within the company management software.
Assist with permit coordination, job scheduling, and administrative support as needed.
Communicate with customers regarding arrival times, schedule updates, and project status.
Support daily office operations while ensuring a high level of organization and accuracy.
Work closely with management to improve scheduling efficiency and technician utilization.

What We're Looking For

We're looking for someone who is:

Extremely organized
Detail-oriented
A proactive problem solver
Calm under pressure
Positive and professional
Friendly and customer-focused
Self-motivated
Dependable
Adaptable to changing priorities
Able to manage multiple tasks simultaneously
A strong communicator with both customers and field technicians

Preferred Qualifications

Previous dispatching or scheduling experience in plumbing, HVAC, electrical, restoration, construction, or another service-based industry.
Experience using dispatching, CRM, or field service management software.
Strong computer skills, including Microsoft Office and Google Workspace.
Excellent phone communication and customer service skills.
Ability to multitask in a fast-paced office environment.
Experience coordinating service technicians or field personnel is highly preferred.
Strong data entry skills with excellent accuracy and attention to detail.
Ability to make sound decisions while managing changing schedules throughout the day.

What Makes Flash Fix Different

Flash Fix Plumbing isn't just another plumbing company.

We're building one of the most innovative residential service companies in Texas through our family of specialized brands, including:

Flash Fix Plumbing
The Sewer Inspection Company
Lone Star Leak Locators

Our team uses advanced technology including sewer cameras, electronic locating equipment, leak detection systems, and modern field management software, to provide industry-leading service.

We invest heavily in our employees through ongoing training, technology, and opportunities for long-term career growth.

Flash Fix Academy

Every team member receives access to the Flash Fix Academy, our internal training platform designed to help employees continue developing professionally.

Training includes:

Customer service excellence
Dispatch and scheduling best practices
Communication skills
Company systems and software
Plumbing industry fundamentals
Leadership development
Process improvement
Career advancement opportunities

Flash Fix Careers

Applicants selected to move forward will receive access to the Flash Fix Careers website, where you'll learn more about:

Our company culture
Leadership team
Career opportunities
Training programs
Employee expectations
Advancement paths

As part of our interview process, qualified candidates will also be asked to submit a brief introductory video so we can better understand their communication style, professionalism, and career goals before scheduling an interview.

Benefits

Competitive hourly pay
Performance-based bonuses
Paid training
Career advancement opportunities
Stable, year-round employment
Modern technology and systems
Supportive team environment
Opportunities for leadership growth
Ongoing professional development through Flash Fix Academy

Indeed Screening Questions

Do you have previous dispatching or scheduling experience?
Have you worked in the plumbing, HVAC, electrical, construction, or other home service industries?
Are you comfortable managing multiple technicians and schedules simultaneously?
Describe a time you solved a scheduling or customer service problem under pressure.
How would you handle a situation where multiple emergency calls come in at the same time?
Are you comfortable speaking with customers on the phone throughout the day?
What dispatching, CRM, or scheduling software have you used?
Are you willing to submit a short introductory video before your interview?
Are you authorized to work in the United States?
When are you available to start?

Job Type: Full-time

Pay: $21.00 - $28.60 per hour

Benefits:

Paid time off

Work Location: Hybrid remote in Allen, TX 75013

Quick Apply

Refine Your Search

service dispatch coordinator jobs in anna, tx

Service Dispatch Coordinator

Rental Coordinator - Texas First Rentals

Cash Logistics Coordinator

MAINTENANCE COORDINATOR

MAINTENANCE COORDINATOR

Logistics Senior Coordinator -Bilingual (Korean/ English)

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