Top 24 Patient access representative i Jobs in Annapolis, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
7d
Provider Relations Representative I (Hybrid)
CareFirst BlueCross BlueShield —Baltimore, MD
- $49,464 - $98,241 a year
- Full-time
- Microsoft Word
- Microsoft Access
- Up to 50% travel
Quick Apply
Patient Care Coordinator I (Annapolis)
OP Specialty Bracing —Annapolis, MD
- $19.24 - $24.04 an hour
- Full-time
- HIPAA
- Clinic
- Experience working with children
- AD&D insurance
- Paid holidays
Quick Apply
8d
Patient Access Representative I
University of Maryland Medical System —Glen Burnie, MD
- $17.00 - $21.39 an hour
- Part-time
- Hospital
- Administrative experience
- High school diploma or GED
Patient Access Representative I (OB)
University of Maryland Medical System —Glen Burnie, MD
- $17.00 - $21.39 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
2d
Patient Access Representative I
La Clinica Del Pueblo Inc —Hyattsville, MD
- $22 - $25 an hour
- Full-time
- Spanish
- CPR Certification
- BLS Certification
Quick Apply
Patient Care Tech I- Pediatric Sedation Service (Day 40)
Johns Hopkins Hospital —Baltimore, MD
- Full-time
- CPR Certification
- Hospital
- BLS Certification
- Tuition reimbursement
- Referral program
Patient Care Tech I - PCT - Oncology Ambulatory Services
Johns Hopkins Hospital —Baltimore, MD
- Part-time
- CPR Certification
- Hospital
- BLS Certification
Ambulatory Practice Coordinator I, Neurology
University of Maryland Medical System —Baltimore, MD
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
Ambulatory Practice Coordinator I, Oncology
University of Maryland Medical System —Baltimore, MD
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
Administrative Assistant I, Outpatient Clinic
Sheppard Pratt —Columbia, MD
- $18.50 an hour
- High school diploma or GED
- Clinic
- Computer skills
- 403(b) matching
- Mileage reimbursement
Quick Apply
Administrative Assistant I, Outpatient Mental Health Center
Sheppard Pratt —Baltimore, MD
- $18.50 an hour
- High school diploma or GED
- Clinic
- Business Administration
- 403(b) matching
- Mileage reimbursement
Quick Apply
Ambulatory Practice Coordinator I, Otolaryngology (ENT)
University of Maryland Medical System —Baltimore, MD
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
2d
Medical Practice Representative I- Orthopaedics
Faculty Physicians Inc. —Laurel, MD
- $15.14 - $22.74 an hour
- Computer literacy
- High school diploma or GED
- 1 year
Quick Apply
Medical Practice Representative I- Rapid Response Team
Faculty Physicians Inc. —Baltimore, MD
- $15.14 - $22.74 an hour
- Computer literacy
- High school diploma or GED
- Clinic
Quick Apply
1d
Patient Services Coordinator I (Psychiatry)(Bilingual-Spanish)
Kennedy Krieger Institute —Baltimore, MD
- Full-time
- Psychiatry
- High school diploma or GED
- 1 year

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Front Desk Receptionist
Anne Arundel Gastroenterology Associates, P.A. —Annapolis, MD
Answer phone calls and patient inquiries. Medical office front desk environment with frequent patient interaction. Greet and check in patients.
$18 - $26 an hour
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Referral Coordinator
Anne Arundel Gastroenterology Associates, P.A. —Annapolis, MD
The Referral Coordinator manages incoming and outgoing referrals, ensuring patients receive timely specialty services while maintaining accurate documentation…
$20 - $26 an hour
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Medical Scheduler I
Ohio Gastro —Columbus, OH
Answer/screen/triage incoming phone calls in a timely and courteous manner. Understands insurance protocols for scheduling and pre-certification.
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Financial Clearance Representative L1 (PreReg)
Ohio State University Physicians —Columbus, OH
High school diploma/GED with 1+ years of experience in insurance, healthcare, or related field. Uses integrated health information systems and telephone…
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Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year
7 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

patient access representative i jobs in annapolis, md

Customer Service Advocate I (Remote)

Provider Relations Representative I (Hybrid)

Patient Care Coordinator I (Annapolis)

Patient Access Representative I

Patient Access Representative I (OB)

Patient Access Representative I

Patient Care Tech I- Pediatric Sedation Service (Day 40)

Patient Care Tech I - PCT - Oncology Ambulatory Services

Ambulatory Practice Coordinator I, Neurology

Ambulatory Practice Coordinator I, Oncology

Administrative Assistant I, Outpatient Clinic

Administrative Assistant I, Outpatient Mental Health Center

Ambulatory Practice Coordinator I, Otolaryngology (ENT)

Medical Practice Representative I- Orthopaedics

Medical Practice Representative I- Rapid Response Team

Patient Services Coordinator I (Psychiatry)(Bilingual-Spanish)

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