Top 13 Patient advocate Jobs in Annapolis, Md

Patient Advocate
University of Maryland Medical System —Baltimore, MD
- Full-time
- CPR Certification
- Microsoft Excel
- Hospital
- Free parking
Patient and Family Care Liaison
University of Maryland Medical System —Baltimore, MD
- Full-time
- Case management
- Social Work
- Communication skills
- Paid holidays
- Health insurance
Patient Navigator OBGYN Liaison
Chase Brexton Health Care —Glen Burnie, MD
- $22 - $28 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Population Health Care Navigator
Chase Brexton Health Care —Baltimore, MD
- Full-time
- Bilingual
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Pre Anes Nurse Navigator (Chesapeake Specialty Care)
Univ. of MD Specialty Care Network LLC —Annapolis, MD
- $83,400 - $125,000 a year
- Nursing
- Microsoft Outlook
- Surgery
4d
Patient Access Liaison Director - East/Central US
Glaukos —Baltimore, MD
- $173,400 - $216,800 a year
- Full-time
- Bilingual
- Background check
- Pass drug screening
Quick Apply
Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations
Shields Health Solutions —Baltimore, MD
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid time off
Quick Apply
Surgical Nurse Navigator
Ascension —Baltimore, MD
- $92,458.08 - $130,536.36 a year
- Full-time
- Nursing
- Surgery
- RN License
- Disability insurance
- Health insurance
Cardiac Surgery Structural Heart Clinical Nurse Navigator
University of Maryland Medical System —Largo, MD
- $47.00 - $70.54 an hour
- Full-time
- Nursing
- Surgery
- RN License

More jobs to discover

Find similar jobs that you might be interested in.

Patient and Family Care Liaison
University of Maryland Medical System —Baltimore, MD
Proven experience in patient advocacy, social work, nursing, or a related healthcare field. Collaborate with medical staff to coordinate patient care and…
Hospital Liaison
Autumn Lake Careers —Carroll County, MD
The Hospital Liaison will play an important role in building strong relationships with hospitals, healthcare providers, patients, and families while helping…
$85,000 - $100,000 a year
Quick Apply
2d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Case Manager (Patient Navigator)
Oak Grove Recovery —Westerville, OH
Valid, unrestricted driver?s license. And develop a strategy to meet these needs during and after treatment. Clean driving record for at least 3 years.
Quick Apply
Patient Navigator (Northeast Region)
Genentech —Columbus, OH
The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio,…
$75,200 - $139,700 a year
11d

Show more jobs in cities nearby

I want to receive the latest job alert for patient advocate in annapolis, md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient advocate jobs near annapolis, md

Patient Advocate

University of Maryland Medical System -
Baltimore, MD

Apply Now

Job Details

Full-time

Benefits

Free parking

Qualifications

Visitor query response
CPR Certification
Customer communication
Patient question and concern management
Proactive hotel and accommodations guest assistance
Client inquiry handling
High school diploma or GED

Full Job Description

Job Requirements

Under guidance and general supervision provides high level of customer service by functioning as the central communication link between patients, UMROI and the community. Answers patients/families questions, receives and resolves complaints; assists with the patient’s comfort needs and provides information regarding hospital stay. Collects and reports data regarding patients/families hospital stay and staff sensitivity to patients/families. Provides coordination of support services and facilities management services so that a comfortable and well maintained environment exists for patients, guests, and others.

Demonstrates and observes UMROI guest relations practices in providing information to guests in accordance with established institutional policies and procedures.
Provides patients with information regarding hospital stay prior to admittance when requested. If foreign, provides or arranges for information in language appropriate format.
Answers guests’ questions by providing information on hospital services, local events and services as well as community activities. Provides information regarding travel, lodging and meal accommodations as requested. Assures that assistance, escort and parking services are provided to any guests as needed.
Acts a communication liaison between medical staff and family while patient is receiving treatment or undergoing procedures. Accompanies medical/ancillary staff on rounds and provides appropriate intervention when necessary.
Resolves customer issues in a timely and professional manner. Resolves disputes and failures to provide reasonable service in the most expeditious manner possible. Provides information and facilitates issues to resolution among various department heads and patient care services managers as necessary and appropriate.
Develops and maintains communication and record system for tracking complaints and collects qualitative and quantitative data.
Provides coordination of support and facilities services to ensure that supplies, food, and services for patients are delivered in an appropriate and timely manner. Maintains continuous knowledge of the condition of the environment on the unit and reports adverse conditions as indicated. Collaborates with other hospital services to ensure the appropriate level of cleanliness and safety on the unit and in public areas such as lobbies and hallways. Performs minor housekeeping tasks as required.
Ensures that the proper healing environment is maintained in the best interest of patients and their families.
Establishes and maintains professional relationships with patients, families, peers, and other members of the health care team.
Attends all mandatory hospital in-services related to patient advocacy and the department.

Work Experience

High School Diploma or equivalent (GED) is required. Bachelor’s degree preferred.
Three years concierge or related customer service experience is required. Experience in an acute care facility or equivalent is preferred.
CPR certification required.

Knowledge, Skills and Abilities

Knowledge of computer operations (i.e. Microsoft Office programs such as WORD or Excel) for reports and patient information retrieval
Ability to set-up and/or operate specialized patient care equipment
Highly effective interpersonal and verbal skills including courtesy, resourcefulness, and efficiency in answering questions, giving directions, locating appropriate hospital personnel and explaining hospital policies and procedures are necessary.
Ability to demonstrate positive guest relations while dealing with difficult guests, being courteous, and practicing effective listening and problem solving skills.
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served on the assigned unit
Ability to facilitate system wide training sessions as a component of a UMMS Customer Service Program
Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.

Apply Now

Refine Your Search

patient advocate jobs in annapolis, md

Patient Advocate

Patient and Family Care Liaison

Patient Navigator OBGYN Liaison

Population Health Care Navigator

Pre Anes Nurse Navigator (Chesapeake Specialty Care)

Patient Access Liaison Director - East/Central US

Patient Support Supervisor - Certified Pharmacy Technician, Prior Authorizations

Surgical Nurse Navigator

Cardiac Surgery Structural Heart Clinical Nurse Navigator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for patient advocate in annapolis, md

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected