Salary Range: $35.00 To $37.25 Hourly
Full-Time
Location: Severna Park,
Reports To: Branch Manager
Works Directly With: Pre- and Post-Closing Processing teams, Branch Manager and Branch Settlement Officer
SUMMARY:
Eagle Title is an award‑winning, fast‑paced title company seeking a highly experienced, solutions‑oriented Senior Title Processor.
This role is designed for a top-tier processor who operations with a high degree of independence, consistently delivers clean files, and confidently navigates complex or time-sensitive transactions without reliance on escalation.
The Senior Pre-Processor served as a resource – managing a full pipeline of files while elevating team performance through expertise, judgment, and proactive problem-solving. This role also operates effectively in a rapidly evolving environment, including the continued adoption of new technologies and AI-driven tools that enhance processing efficiency, accuracy, and client experience.
What Sets This Role Apart
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Independently manages complex, high-risk, or exception-heavy files
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Resolves the majority of issues before escalation is required
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Produces consistently clean closings with minimal post-closing corrections
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Serves as a trusted resource and informal leader to other processors
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Demonstrates deep working knowledge of Maryland-specific title requirements and practices
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Thrives in a high-volume, fast-paced environment with competing priorities
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Demonstrates a high level of adaptability, quickly adopting and effectively utilizing new tools, systems, and workflow enhancements as operations evolve
RESPONSIBILITIES:
File Management & Closing Oversight
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Manage residential title files from inception through closing with a strong emphasis on accuracy, urgency and ownership.
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Independently handles high-volume and complex transactions, including files with tight deadlines or unique challenges.
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Proactively identifies and resolves issues impacting processing, underwriting, or closing without reliance on management intervention.
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Ensures all files are closing-ready on schedule, with minimal rework required post-closing.
Compliance, Accuracy & Risk Management
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Ensure full compliance with contracts, settlement statements, mortgages, deeds, title policies, and ALTA Best Practices
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Exercise advance judgment in reviewing legal and financial documentation
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Maintain strict confidentiality and adherence to security protocols.
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Verify and manage all monetary amounts to satisfy mortgages, taxes, judgments, and other lien requirements with precision.
Communication & Client Experience
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Serve as a steady, professional point of contact for agents, lenders, buyers, and sellers
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Communicate proactively to prevent delays and manage expectations
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De‑escalate high pressure situations with confidence and professionalism
Team Leadership & Collaboration
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Act as a go‑to resource for processors, offering guidance and problem-solving support
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Assist in onboarding and mentoring and less experienced processors
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Support team coverage during high‑volume periods or staffing gaps
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Share insights, best practices, and process improvement ideas
Systems & Task Management
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Maintain accurate and timely updates in (Qualia)
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Actively manage task lists and work‑in‑progress to prevent delays and overdue items
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Identify recurring issues or bottlenecks and recommend process improvements
Quality & Performance Standards
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Consistently produce files with minimal post‑closing corrections or defects
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Contribute to reduced escalations, improved cycle times and overall team efficiency
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Maintain a high level of accountability for file quality and closing readiness
REQUIRED SKILLS:
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Highly independent, self-directed, and accountable
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Thrives in a fast‑paced, deadline‑driven environment
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Demonstrates an ability to quickly absorb and operationalize new tools, systems, and workflows, contributing to increased efficiency, accuracy, and scalability as the title industry evolves
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Calm and composed under pressure
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Exceptional attention to detail and critical thinking ability
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Strong communicator with professional presence
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Team-oriented with a willingness to support and elevate others
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5+ years of senior level experience in residential title processing
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Demonstrated ability to manage complex transactions independently
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Strong knowledge of Maryland title practices and requirements
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Proven track record of delivering clean, accurate closings
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Proficiency in Qualia preferred
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Active notary preferred
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Advanced prioritization and time‑management skills
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Forward‑thinking, proactive, and solutions‑oriented
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Demonstrated integrity, teamwork, and reliability
The Senior Pre-Closing Processor is a full-time position with competitive benefits.
Salary Requirements: $35/hr – $37.50/hr
Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), Safe Harbor 401(k), Long-term Disability and Employee Assistance Program (EAP).
What We Offer
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Mentorship and support from experienced attorneys and management professionals
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A collaborative, high-performing team environment
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Competitive compensation aligned with senior-level expectations
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Growth opportunities within a respected, expanding organization
This is a terrific opportunity to join a culture-orientated growth company. Eagle Title is an equal-opportunity employer committed to diversity and inclusion in the workplace. Interested candidates should apply by submitting their resume here.
