Top 20 Touchpoint Jobs in Annapolis, Md

Retail Customer Experience Associate, Annapolis - Full Time
Macy’s —Annapolis, MD
- $16.00 - $23.18 an hour
- Weekends as needed
- Merchandising
- English
- Cleaning
- Store discount
- Paid holidays
Xfinity Retail Sales Consultant
Comcast Corporation —Annapolis, MD
- $17.00 - $24.69 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health insurance
Customer Success Manager
Nortek Air Solutions, LLC —Annapolis, MD
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Sanitation Team Member
Urban Air Adventure Parks —Glen Burnie, MD
- Part-time
- Reliable transportation
- Outdoor work
- Entry level
Quick Apply
HOUSEKEEPER (PART TIME)
TouchPoint —Columbia, MD
- $17.25 - $18.25 an hour
- Part-time
- Background check
- Hospital
- Entry level
- Commuter assistance
- Disability insurance
Quick Apply
Guest Experience Manager - Maryland
Live! Casino and Hotel Maryland —Hanover, MD
- $73,003 - $100,694 a year
- Weekends as needed
- CRM software
- Bachelor's degree
- Team management
- Free parking
- Disability insurance
Porter
Gerber Collision & Glass —Pasadena, MD
- $16 - $20 an hour
- Full-time
- 18 years or older
- Customer service
- Office
- Paid parental leave
- Paid holidays
Quick Apply
4d
Intake Manager
Civic Works —Baltimore, MD
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Mid-level
- Residential
- Disability insurance
- Health insurance
8d
Service Coordinator
Comcast Corporation —Laurel, MD
- $20.21 - $30.31 an hour
- Overtime
- Mid-level
- High school diploma or GED
10d
Server
Hook & Reel —Lanham, MD
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Cleaning
Quick Apply
FOOD SERVICE UTILITY (PART TIME)
TouchPoint —Baltimore, MD
- $16.15 an hour
- Part-time
- Background check
- Entry level
- Kitchen
- Commuter assistance
- Disability insurance
Quick Apply
HOUSEKEEPER LEAD (FULL TIME)
TouchPoint —Columbia, MD
- $20.00 - $21.50 an hour
- Urgently hiring
- Background check
- Hospital
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
Seasonal PT Brand Ambassador
Ralph Lauren —Queenstown, MD
- $14.00 - $18.86 an hour
- Part-time
- Ability to walk for extended periods
- Travel
- Ability to stand for extended periods
FLOOR TECHNICIAN (FULL TIME)
TouchPoint —Baltimore, MD
- $16.75 - $17.75 an hour
- Urgently hiring
- Background check
- Hospital
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
2d
Sales Associate Needed - Party Rental
Dalissa Sanchez LLC —Beltsville, MD
- $16 - $18 an hour
- Full-time
- CPR Certification
- Heavy lifting
- Public speaking
Quick Apply
12d
TouchPoint Programming Coordinator (Service Year Position)
THREAD INC —Baltimore, MD
- $15 an hour
- Full-time
- 18 years or older
- No education required
- Mid-level
9d

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Retail Customer Experience Associate, Annapolis - Full Time

Macy’s -
Annapolis, MD

Apply Now

Job Details

Full-time
$16.00 - $23.18 an hour

Benefits

Store discount
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Retail sales transactions
Customer communication
English
Client retention
New customer acquisition
Activity sales targets
Account opening

Full Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Customer Experience Colleague, you will create exceptional, personalized shopping experiences for our customers. You’ll prioritize customer satisfaction by actively engaging with shoppers across all touchpoints - both in-store and online - and drive cross-category sales to support overall business goals. With a deep understanding of fashion, fit, and function, you will make tailored product recommendations and leverage digital tools to enhance the customer journey. You also will work across different departments daily, often transitioning between multiple areas throughout the day.

In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and brand partners will help identify opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and opening/closing procedures.

A positive, can-do attitude, strong communication skills, and a passion for delivering high-caliber service will be key to your success in this role.

How our Selling Colleagues spend their day…

Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.
On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name.
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to:
- Understand and communicate effectively with customers, co-workers, and supervisors
- Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Meeting daily sales goal challenges
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
At least 2 years of selling or customer experience preferred

Essential Physical Requirements You Will Perform

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

STORES00

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Apply Now

Refine Your Search

touchpoint jobs in annapolis, md

Retail Customer Experience Associate, Annapolis - Full Time

Xfinity Retail Sales Consultant

Customer Success Manager

Sanitation Team Member

HOUSEKEEPER (PART TIME)

Guest Experience Manager - Maryland

Porter

Intake Manager

Service Coordinator

Server

FOOD SERVICE UTILITY (PART TIME)

HOUSEKEEPER LEAD (FULL TIME)

Seasonal PT Brand Ambassador

FLOOR TECHNICIAN (FULL TIME)

Sales Associate Needed - Party Rental

TouchPoint Programming Coordinator (Service Year Position)

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