Top 162 Computer technician (tier 2) Jobs in Annapolis Junction, Md

Computer Technician (Tier 2)
Maryland Institute College of Art —Baltimore, MD
- $22.80 - $28.46 an hour
- Online Application
- Background check
- Mid-level
- High school diploma or GED
DESKTOP SUPPORT TECHNICIAN – Tier 2
CACI —Washington, DC
- $70,800 - $148,600 a year
- Extended hours
- 6 years
- Office
- Windows
- Health insurance
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
4d
System Administrator 2 - Tier 2 Remote Desktop Team
CACI —Annapolis Junction, MD
- $86,600 - $181,800 a year
- Full-time
- Mid-level
- Travel
- Mentoring
- Health insurance
5d
IT Support Specialist
Lentech Inc. —Fort Meade, MD
- $54,000 - $62,900 a year
- 8 hour shift
- Microsoft Excel
- Schematics
- Mid-level
Quick Apply
9d
Help Desk / Field Support Technician
CyberLinx Solutions LLC —Annapolis Junction, MD
- Full-time
- Windows
- Entry level
Quick Apply
Tier 2 Deskside Technician
AAC Inc —Fort Meade, MD
- $65,000 - $70,000 a year
- Weekends as needed
- Writing skills
- Office
- Bachelor's degree
Quick Apply
System Administrator 3 - Tier 2 Remote Desktop Team
CACI —Annapolis Junction, MD
- $86,600 - $181,800 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Travel
- Health insurance
5d
IT Service Desk Specialist – Level I – MEADE
Systems Plus —Fort Meade, MD
- Email
- Mid-level
- Office
- High school diploma or GED
Hardware Technician (Tier 2 and Tier 3 Support)
MISSION FIRST INC —Annapolis Junction, MD
- 8 hour shift
- Microsoft Excel
- Schematics
- Bachelor of Science
IT Service Desk Specialist – Level II – MEADE
Systems Plus —Fort Meade, MD
- Email
- Mid-level
- Office
- Bachelor's degree
IT Help Desk Technician (Tier 1 / Tier 2)
DAWNE IT Solutions —Washington, DC
- $55,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- AWS
- 401(k)
- Retirement plan
Quick Apply
GD168 Science Data Center Operations Technical Support Developer
ADNET Systems, Inc. —Greenbelt, MD
- Computer Science
- Bachelor of Science
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Telecommunications Technician - TS/SCI w/Poly
General Dynamics Information Technology —Annapolis Junction, MD
- $102,000 - $138,000 a year
- Travel
- 1 year
- Entry level
- Paid time off
- 401(k) matching
Tier 2 Remote Operations Support (Overnights)
Columbia Technology Partners —Annapolis Junction, MD
- Overnight shift
- Remote
- 11+ years
- High school diploma or GED
- Bachelor's degree
- Profit sharing
- Paid jury duty
Quick Apply
6d
Desktop Tier 2 Technician
AAC Inc —Rockville, MD
- $55,000 - $60,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
Quick Apply
Technology Technician - Tier I
Rochambeau, The French International School of Washington DC —Bethesda, MD
- $60,000 - $69,900 a year
- Urgently hiring
- Background check
- School experience
- Google Workspace
- Paid holidays
- Health insurance
Hardware Technician 2
InisCore Technologies —Columbia, MD
- $90,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Access
- Schematics
Quick Apply
IT Specialist Digital Support Tier I (Part-Time)
United States Agency for Global Media (USAGM) —Washington, DC
- $42.02 an hour
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
11d
Help Desk Engineer - Tier II
Improvix Technologies —Laurel, MD
- $70,000 - $110,000 a year
- Full-time
- Mid-level
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply

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computer technician (tier 2) jobs near annapolis junction, md

Computer Technician (Tier 2)

Maryland Institute College of Art -
Baltimore, MD

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Job Details

Full-time
$22.80 - $28.46 an hour

Qualifications

Mobile device support
Wireless networking
iOS
Hardware maintenance
Android
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
macOS administration
Hardware diagnostics

Full Job Description

Welcome to the official site for employment opportunities at MICA. At MICA, we empower our employees to use their talent in a variety of ways. We are pleased that you are interested in career opportunities offered at MICA.

Job Title: Computer Technician (Tier 2)

Department: Technology Services

FLSA Status: Non-Exempt

Grade: 5

Hourly Range: $22.80 - $28.46

Union: SEIU Local 500

Reports to: Lead Computer Technician (Tier 2)

General purpose: The Computer Technician (Tier 2) will provide intermediate to advanced technological service and support for MICA’s administrative and academic computers and systems. Primary responsibilities include escalated troubleshooting, system administration tasks, endpoint and inventory management, project support, Tier 1 mentorship, and thorough ticket documentation, ultimately meeting the technology needs for MICA students, faculty, and staff.

Essential Duties & Responsibilities:

Deliver advanced helpdesk support for escalated tickets via phone, email, remote tool, and in-person visits. Diagnose and resolve complex hardware, OS, and application issues, ensuring minimal downtime for students, faculty, or staff.
Deploy, configure, image, and upgrade desktops, laptops, and mobile devices using standard imaging and endpoint management tools. Administer user accounts, permissions, and group policies in Active Directory (or equivalent identity systems); assist with single sign-on and MFA support.
Manage patching, updates, and antivirus/endpoint protection; perform virus/spyware/malware detection and removal.
Support technology projects, testing, pilot programs, and rollouts, including automation deployment and basic scripting tasks to improve efficiency.
Perform hardware diagnostics and repairs, component replacements, and warranty/vendor coordination for external support on advanced hardware/software issues.
Ensure adherence to software licensing and compliance requirements, handle confidential information securely, and follow MICA Technology policies.
Manage and support Windows/MacOS PCs. Printers, Mobile devices, and connected peripherals
Monitor ticket queues, SLA targets, and user satisfaction; report trends and propose improvements. Collaborate with the Tier 3 specialist team and Enterprise Systems to escalate, troubleshoot, and resolve advanced or systemic issues.
Administer user accounts, group policies, and access controls; support SSO/MFA where applicable. Maintain accurate technology inventory via the endpoint management platform for all MICA technology assets.
Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

Strong problem-solving abilities and effective communication skills, capable of conveying technical information to non-technical users.
Ability to work collaboratively in a team-oriented environment with a strong focus on customer service.
Ability to identify underlying problems as they relate to incidents.
Self-motivated with a strong aptitude for quickly learning new technologies and systems. Process-oriented.

Minimum Qualifications:

High school diploma or equivalent
Minimum of 2 years of experience in IT or related field
Experience in troubleshooting hardware and software issues
Experience working with Windows, MacOS, Android, and iOS. Experience with basic networking (wired and wireless)
Working knowledge of mobile management technology

Preferred Qualifications:

Apple Certified Mac Technician (ACMT) or Microsoft Certified Professional (MCP)
Experience working in higher education or a large institution
Experience with endpoint management platforms

Reporting to this position: None

Conditions of Employment: Satisfactory background check

Physical demands and work environment:

Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position)
Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate to high.
Required training: Exhibitions Department Installation Guide and Policy handbook, MICA Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment. (additional training may be added, SEE: EHS Manager training schedule)General sign-off: The employee is expected to adhere to all institutional policies.

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.

Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.

MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.

Apply Now

Refine Your Search

computer technician (tier 2) jobs in annapolis junction, md

Computer Technician (Tier 2)

DESKTOP SUPPORT TECHNICIAN – Tier 2

IT Mart Tech Support

System Administrator 2 - Tier 2 Remote Desktop Team

IT Support Specialist

Help Desk / Field Support Technician

Tier 2 Deskside Technician

System Administrator 3 - Tier 2 Remote Desktop Team

IT Service Desk Specialist – Level I – MEADE

Hardware Technician (Tier 2 and Tier 3 Support)

IT Service Desk Specialist – Level II – MEADE

IT Help Desk Technician (Tier 1 / Tier 2)

GD168 Science Data Center Operations Technical Support Developer

Telecommunications Technician - TS/SCI w/Poly

Tier 2 Remote Operations Support (Overnights)

Desktop Tier 2 Technician

Technology Technician - Tier I

Hardware Technician 2

IT Specialist Digital Support Tier I (Part-Time)

Help Desk Engineer - Tier II

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