Top 397 It entry level remote Jobs in Annapolis Junction, Md

Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $32,256 - $59,136 a year
- Full-time
- Remote
- High school diploma or GED
- US work authorization
- 1 year
- 401(k)
Quick Apply
9d
Customer Service Advocate II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $39,240 - $71,940 a year
- Full-time
- Remote
- Research
- Mid-level
- 3 years
- 401(k)
Quick Apply
9d
STUDENT TRAINEE (LIBRARY AIDE)
US Bureau of Naval Personnel —Annapolis, MD
- $34,011 - $48,251 a year
- Temporary
- Background check
- High school
- Pass drug screening
- Loan repayment program
4d
Technical Support Specialist - Level 1
Port Cyber —Kensington, MD
- $45,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
Quick Apply
Help Desk Specialist I
NuAxis Innovations —Washington, DC
- Online Application
- Microsoft Word
- Computer science
- Microsoft Outlook
Part-Time Gameday Employee
Loyola University Maryland —Baltimore, MD
- $15 - $30 an hour
- Part-time
- Background check
- Residential
- US work authorization
NOC Tier 1 (Overnight Shift) - Non-Merit
Baltimore County, MD —Towson, MD
- $31.15 - $40.45 an hour
- 12 hour shift
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
3d
Remote Sales Representative
The Gainey Agency —Baltimore, MD
- Part-time
- Remote
- Computer literacy
- No experience needed
- Computer skills
- Flexible schedule
Quick Apply
IT Administrative Assistant
Forbright Bank —Chevy Chase, MD
- $50 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
Jr. IT Specialist
Frontec Financial —Washington, DC
- Full-time
- Remote
- System design
- Finance
- Bachelor's degree
Associate Editor
The Lawfare Institute —Washington, DC
- $48,800 - $60,000 a year
- Email
- Remote
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
IT Product Support Specialist
Great Minds —Washington, DC
- $69,000 - $77,000 a year
- Full-time
- Remote
- Background check
- Google Workspace
- Mid-level
Quick Apply
11d
Drug Testing Technician
US Pretrial Services Agency —Washington, DC
- $57,486 - $71,469 a year
- Weekends as needed
- Background check
- High school
- Pass drug screening
13d
Configuration Management Specialist (IT Tech I)
Baltimore County, MD —Towson, MD
- $35.73 - $46.39 an hour
- Part-time
- Research
- Mid-level
- Office
- Paid holidays
- Health insurance
9d
Entry-Level Financial Services Sales Representative
The Wealth Kinggdom Agency —Beltsville, MD
- $50,000 - $250,000 a year
- Part-time
- Hybrid work
- Background check
- Research
- Office
- Health insurance
- 401(k)
Quick Apply
10d
E-Commerce Product Development Specialist
Fulton Imports —Fulton, MD
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- 401(k)
Quick Apply
Outside Sales Representative - Staffing
Personnel Plus —Baltimore, MD
- $115,000 - $160,000 a year
- Full-time
- Mid-level
- In-person
- Paid holidays
- Health insurance
4d
AWS AI Engineer / USC and GC Candidates can ONLY Apply
Hudson Manpower —McLean, VA
- Full-time
- Remote
- 7 years
- System design
- English
- Profit sharing
- Paid training
Quick Apply
Data Analyst
Chamber Cardio —Washington, DC
- Full-time
- Remote
- Master's degree
- SQL
- Bachelor's degree
Staff Auditor/Audit Associate - Entry Level
Williams Adley —Washington, DC
- $62,000 - $65,000 a year
- 8 hour shift
- Master's degree
- Analysis skills
- Bachelor's degree
- Paid training
- AD&D insurance
Quick Apply
14d

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it entry level remote jobs near annapolis junction, md

Customer Service Advocate I (Remote)

CareFirst BlueCross BlueShield -
Baltimore, MD

Quick Apply

Job Details

Full-time
$32,256 - $59,136 a year
9 days ago

Benefits

401(k)

Qualifications

Customer communication
High school diploma or GED
Customer engagement

Full Job Description

Resp & Qualifications

PURPOSE:
Responsible for answering member, provider & broker inquiries pertaining to product information, benefits, claims resolution, eligibility and billing questions in a call center environment. Proactively provides information and education to members, providers & brokers, as appropriate, about a variety of health, financial, and self-service programs. Provides basic technical assistance and troubleshooting guidance for digital and electronic applications.

ESSENTIAL FUNCTIONS:

Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim submissions verifying claim and system accuracy as well as liability, validate customer understanding of information and resolves issues based on applicable policies and procedures.
Uses knowledge of products and the contractual provisions that govern administration to provide customer service and education, to interpret contractual language to the customer for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established departmental procedures.
Delivers accurate information to customers in accordance with performance goals and objectives.
Maintains customer records by updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
Participates in ongoing education related to new services, industry topics, and skills.

QUALIFICATIONS:

Education Level: High School Diploma or GED.

Experience: Less than one year customer service experience.

Preferred Qualifications:

Less than 1 year experience in a call center customer service role or experience with medical or insurance terminology.

Knowledge, Skills and Abilities (KSAs)

Successful completion of the training provided.
Demonstrated skills as an empathetic and compassionate communicator.
Ability to quickly gain customer trust and confidence.
Demonstrated PC navigation and data entry skills.
Strong interpersonal communication skills.
Good oral and written communication skills.

Salary Range: $32,256 - $59,136

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Quick Apply

Refine Your Search

it entry level remote jobs in annapolis junction, md

Customer Service Advocate I (Remote)

Customer Service Advocate II (Remote)

STUDENT TRAINEE (LIBRARY AIDE)

Technical Support Specialist - Level 1

Help Desk Specialist I

Part-Time Gameday Employee

NOC Tier 1 (Overnight Shift) - Non-Merit

Remote Sales Representative

IT Administrative Assistant

Jr. IT Specialist

Associate Editor

IT Product Support Specialist

Drug Testing Technician

Configuration Management Specialist (IT Tech I)

Entry-Level Financial Services Sales Representative

E-Commerce Product Development Specialist

Outside Sales Representative - Staffing

AWS AI Engineer / USC and GC Candidates can ONLY Apply

Data Analyst

Staff Auditor/Audit Associate - Entry Level

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