Top 71 Technical support manager Jobs in Annapolis Junction, Md

Engineering Technical Support Manager 2
Northrop Grumman —Annapolis, MD
- $139,800 - $209,800 a year
- Overtime
- 6 years
- Master's degree
- High school diploma or GED
- Paid holidays
- Disability insurance
Operations Support Center Lead
Maximus —Annapolis Junction, MD
- $110,000 - $135,000 a year
- On call
- 5 years
- Travel
- Mentoring
- Paid holidays
- Disability insurance
Training Lead
University of Maryland —College Park, MD
- $108,480 - $130,176 a year
- Weekends as needed
- Background check
- Google Workspace
- ERP systems
Lab Manager - I
DigiFlight —Columbia, MD
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
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Supervisor, Technology Support Centers
George Washington University —Foggy Bottom, DC
- $70,068.63 - $111,965.33 a year
- Weekends as needed
- Background check
- Google Workspace
- Windows
- Disability insurance
- Health insurance
1d
Customer Service Manager (Client Experience)
National Board for Certification in Occupational Therapy, Inc —Gaithersburg, MD
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- High school diploma or GED
- Ability to lift 50 pounds
- Quality control
- Profit sharing
- Disability insurance
Quick Apply
Help Desk Specialist II Lead (CRS)
Computer World Services —Washington, DC
- $69,000 - $81,000 a year
- Full-time
- Office
- Windows
- High school diploma or GED
Tier 1 Help Desk Lead
NuAxis Innovations —Washington, DC
- Online Application
- Windows
- 3 years
- Analysis skills
10d
Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite
Hewlett Packard Enterprise —Annapolis Junction, MD
- $92,600 - $213,500 a year
- Full-time
- Office
- Analysis skills
- Continuous improvement
Availability Manager (Tech Level 2)- MD 02
Triune Solutions —Annapolis Junction, MD
- Email
- Customer service
- Mid-level
- Bachelor's degree
IT Service Desk Lead
OTJ Architects, Inc. —Washington, DC
- $75,000 - $90,000 a year
- Extended hours
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Service Desk Team Lead
Koniag Government Services —Washington, DC
- $90,000 - $110,000 a year
- Extended hours
- Remote
- Computer Science
- English
- Supervising experience
- Paid holidays
- Health insurance
2d
Availability Manager
MANTECH —Annapolis Junction, MD
- Full-time
- Laboratory
- Mid-level
- Office
3d
Availability Manager (Tech level 2)- MD 01
Triune Solutions —Annapolis Junction, MD
- Email
- Mid-level
- Office
- High school diploma or GED
Availability Manager
Farfield Systems —Fort Meade, MD
- Full-time
- High school diploma or GED
- Bachelor's degree
- Senior level
Quick Apply
Resource Fulfillment Lead
Evolver Inc —Washington, DC
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Team Lead
General Dynamics Information Technology —Bethesda, MD
- $83,927 - $113,549 a year
- Hybrid work
- Mid-level
- Office
- Master's degree
- Paid holidays
- 401(k) matching
IT Field Support Lead
Terrestris Global Solutions —Washington, DC
- $85,000 - $100,000 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Tuition reimbursement
- Retirement plan
Quick Apply
5d
Operations Manager Skill Level 1-TS/SCI w/poly
Peraton —Laurel, MD
- $104,000 - $166,000 a year
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Tier 2 Lead
Unissant —Washington, DC
- Extended hours
- Remote
- Computer Science
- Up to 50% travel
- Office
Quick Apply

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Engineering Technical Support Manager 2

Northrop Grumman -
Annapolis, MD

Apply Now

Job Details

$139,800 - $209,800 a year

Benefits

Paid holidays
Disability insurance
Relocation assistance
Health insurance
Paid time off

Qualifications

3D modeling software
Electro-mechanical components
Mechanical assembly drawings
3D modeling for product design
Mechanical drawings
Design engineering
Leading team collaboration initiatives
Team motivation (leadership skill)
Technical Proficiency
Mechanical knowledge
Cross-functional communication
Product lifecycle management

Full Job Description

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE REQUIRED FOR START: Yes

CLEARANCE TYPE: Secret

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

The Naval & Oceanic Systems business unit headquartered in Annapolis, MD is seeking dependable individuals willing to work in a collaborative environment and who are interested in expanding their horizons.

The Hardware Engineering Department is seeking a leader to manage the mechanical drafting team, consisting of CAD modelers, drafting and design checking. Emphasis is placed on leading a team of drafters and engineers that supports both development and production programs, ensuring quality engineering solutions. Duties will include managing the day-to-day workload of the team, interfacing with the program teams to help meet schedule, performance reviews, work load forecasting, and interfacing with external partners. This is a dual role manager position, involving significant technical responsibilities as well.

Our engineering work includes full life-cycle programs including design, development, system integration, hands-on testing, training, and production. The successful candidate will demonstrate a broad skill set that is balanced between interpersonal, business, and technical capabilities. The successful candidate will have a track record as an effective communicator and problem solver who is able to develop and maintain good working relationships with both internal and external stakeholders. The ideal candidate will also have the ability to operate in a team environment and collaborate across the sector business areas as required to accomplish team goals.

This position is dual role, encompassing both people management and project/technical leadership. Roles and responsibilities include, but are not limited to:

Functional management of 10 to 12 designers, to include performance management, career development, staffing, and compensation planning
Providing project and technical oversight for design activities performed by the group
Maintaining and ensuring application of design processes and guidelines used in the group
Developing proposal inputs and reviewing proposal content for both internal and external customers
Collaborating with peer managers to ensure consistency across multiple work groups
Supporting department initiatives, recruiting, technology roadmap creation, cross-campus/sector involvement, and internally funded projects
Recruiting, interviewing, and hiring new personnel
Fostering employee engagement and knowledge sharing

The successful candidate should have demonstrated experience in multi-disciplinary hardware design and analysis, an understanding of design for manufacturing practices, production engineering, developing engineering processes and procedures, and an understanding of engineering’s role in supporting small to medium production quantities.

Basic Qualifications:

Master's Degree in a STEM related field with 6 years of relevant experience; OR a Bachelor's Degree in a STEM related field with 8 years of relevant experience; OR an Associate's Degree in a STEM related field with 10 years of relevant experience; OR a High School Diploma/GED with 12 years of relevant experience is required
Minimum of 6 years experience in MCAD design, creating 3D CAD models and engineering drawings of mechanical and electro-mechanical assemblies
Minimum of 6 years experience with Product Lifecycle Management (PLM) tools
Strong communication and interpersonal skills and ability to work within diverse teams
Demonstrated ability to lead and motivate teams as a functional manager, program manager, technical lead, and/or other significant leadership role
Proficiency in using common engineering design, production and office tools
US Citizen with active Secret clearance. Ability to obtain and maintain a TS/SSBI and pass a polygraph

Preferred Qualifications:

Experience with both Siemens NX, Teamcenter and Mission Product Lifecycle Management (MPLM)
Experience in using the following standards for design development:
- ASME Y14.100 – Engineering Drawing Practices
- ASME Y14.5 – Dimensioning and Tolerancing
- ASME Y14.41 – Digital Product Definition Data Practices
- MIL-STD-31000 – Technical Data Packages
Experience with Design for Manufacturability principles, GD&T interpretation, and tolerance stack up analysis
Previous design experience with subsea vehicles and mechanical packages
Able to work in a fast paced environment where multiple projects are being developed and deployed simultaneously
Experience with program management, functional management, and/or customer management
Experience with business development activities
Active TS/SCI clearance with polygraph

NGFeaturedJobs

Primary Level Salary Range: $139,800.00 - $209,800.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Apply Now

Refine Your Search

technical support manager jobs in annapolis junction, md

Engineering Technical Support Manager 2

Operations Support Center Lead

Training Lead

Lab Manager - I

Supervisor, Technology Support Centers

Customer Service Manager (Client Experience)

Help Desk Specialist II Lead (CRS)

Tier 1 Help Desk Lead

Federal Account Support Manager, (Clearance Required TS SCI with Poly) Onsite

Availability Manager (Tech Level 2)- MD 02

IT Service Desk Lead

Service Desk Team Lead

Availability Manager

Availability Manager (Tech level 2)- MD 01

Availability Manager

Resource Fulfillment Lead

IT Service Desk Team Lead

IT Field Support Lead

Operations Manager Skill Level 1-TS/SCI w/poly

Tier 2 Lead

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