Top 25 Hotel front desk supervisor Jobs in Annapolis Md

Hotel Director of Front Office
DoubleTree by Hilton Hotel Annapolis —Annapolis, MD
- $78,000 - $81,000 a year
- Microsoft Word
- Microsoft Excel
- Inventory management
- Free parking
Quick Apply
3d
Assistant General Manager
Springhill Suites Annapolis —Annapolis, MD
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
Quick Apply
Front Office Manager - Hilton Baltimore Inner Harbor
Hilton —Baltimore, MD
- $70,000 - $74,000 a year
- Full-time
- Mid-level
- Hotel
- Paid parental leave
- Employee stock purchase plan
General Manager
Marriott International, Inc —Annapolis, MD
- $125,000 - $135,000 a year
- Full-time
- Residential
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Front Office Manager
Homewood Suites by Hilton Largo, MD —Largo, MD
- Full-time
- Mid-level
- Hotel
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Front Office Mgr
Doubletree BWI —Linthicum Heights, MD
- Full-time
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
12d
J1 - Management Trainee - Rooms Division (Assistant Front Office Manager)
Pyramid Hotel Group —Saint Michaels, MD
- $55,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Conflict management
- Health insurance
- Dental insurance
Front Desk Supervisor
Marriott Baltimore Inner Harbor —Baltimore, MD
- $22 an hour
- Full-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Front Office Manager
Crescent Hotels & Resorts LLC —Baltimore, MD
- 3 years
- Hotel
- Training & development
- 401(k) matching
- Employee discount
Quick Apply
EXPERIENCED HOTEL Front Desk Supervisor
Donohoe Hospitality Services —College Park, MD
- $21 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
GUEST SERVICE SUPERVISOR
RESIDENCE INN - BALTIMORE —Baltimore, MD
- $20 - $22 an hour
- Weekends as needed
- Mid-level
- Hotel
- Communication skills
Quick Apply
Gust Service Manager / Admin Assistant
Holiday Inn Express —Elkridge, MD
- From $40,000 a year
- Overnight shift
- Sales
- Customer service
- Computer literacy
- Paid time off
- Employee discount
Quick Apply
4d
Front Office Agent
Pyramid Hotel Group —Saint Michaels, MD
- $17 an hour
- Part-time
- Microsoft Excel
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
4d
Rooms Controller
Marriott Baltimore Inner Harbor —Baltimore, MD
- $22 an hour
- Part-time
- Management
- Ability to walk for extended periods
- Writing skills
- Disability insurance
- Health insurance
Quick Apply
2d
Front Desk Agent
SpringHill Suites Columbia —Columbia, MD
- $16 - $17 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Free parking
- Health insurance
Quick Apply
Front Desk Agent
MCR Hotels —Linthicum, MD
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Clerk
Meyer Jabara Hotels —Baltimore, MD
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent- Hotel Ulysses
ASH People LLC —Baltimore, MD
- $18 an hour
- Full-time
- Inventory management
- Hotel
- 1 year
- Paid holidays
- 401(k) 4% Match
Quick Apply
8d
Night Auditor
Courtyard Baltimore Inner Harbor —Baltimore, MD
- $17 - $18 an hour
- Overnight shift
- Computer literacy
- Sanitation
- Hotel
- Health insurance
- Dental insurance
Quick Apply
8d
Bell Ambassador Supervisor
The Ivy Hotel —Baltimore, MD
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply

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hotel front desk supervisor jobs near annapolis md

Hotel Director of Front Office

DoubleTree by Hilton Hotel Annapolis
Annapolis, MD

Quick Apply

Job Details

$78,000 - $81,000 a year
3 days ago

Benefits

Free parking

Qualifications

Customer communication
Staff supervision
Team leadership
Managing hospitality teams
High school diploma or GED
Receptionist experience within hospitality industry

Full Job Description

We’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now!
Compensation:

$78,000 - $81,000 yearly

Responsibilities:

Previous hotel front desk management experience required.
Oversee all Front Office operations, including guest service (check-in/check-out), room inventory, product quality, cost control, profitability, and department management.
Respond to guest requests, problems, complaints, and accidents promptly and courteously, ensuring follow-up to ensure satisfaction and addressing service trends.
Maximize room revenue and occupancy by reviewing daily status, analyzing rate variances, and monitoring credit reports. Take action on high-balance guests and manage no-show revenue.
Monitor and develop associate performance, including scheduling, counseling, evaluations, and providing recognition. Ensure all staff are knowledgeable about hotel services, events, and policies.
Implement marketing and up-selling strategies to increase room occupancy and revenue. Ensure associates are courteous, helpful, and knowledgeable.
Prepare employee schedules based on forecasts and productivity needs. Present the Wage Progress Report to the General Manager weekly and ensure smooth shift transitions.
Ensure compliance with hotel policies and regulations, maintain master key control, and ensure accurate room status communication.
Prepare and review reports related to Front Office operations, including revenue, occupancy forecasts, financial reconciliations, and room revenue.
Supervise Night Audit, monitor reports, and ensure accuracy in financial documents like credit card balances, cash reconciliation, and room revenue.
Enforce cash-handling policies, verify cashier’s deposits, and ensure proper uniform standards for Front Office staff.
Train, cross-train, and retrain all Front Office personnel. Participate in the selection of staff and ensure that all are proficient in systems, software, and guest service.
Manage communication within the department, including efficient use of radios and ensuring timely delivery of messages, packages, and mail.
Monitor VIP guests and special requests to ensure their satisfaction and maintain an organized and comprehensive filing system for all related documentation.
Assist in emergency procedures, collaborate with the General Manager and Engineering Department, and ensure proper preparedness across shifts.
Review payroll hours for Front Desk staff, ensuring timely submission to accounting and perform other duties as assigned by management.

Qualifications:

Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position
Applicants must have a high school diploma or GED
Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired
Have superb communication skills, management skills, and multitasking skills
Prior hospitality experience of 1 year is required for this position

About Company

Off US-50 at 210 Holiday Court, Annapolis, Maryland 21401, we offer a free shuttle within five miles, including to Westfield Annapolis Mall, restaurants around Annapolis Town Centre, and the US Naval Academy. Enjoy free parking, our Olympic-sized pool, and dining at our on-site restaurant, Ports of Call. We’ll welcome you with a fresh DoubleTree Chocolate Chip Cookie.

Quick Apply

Refine Your Search

hotel front desk supervisor jobs in annapolis md

Hotel Director of Front Office

Assistant General Manager

Front Office Manager - Hilton Baltimore Inner Harbor

General Manager

Front Office Manager

Front Office Mgr

J1 - Management Trainee - Rooms Division (Assistant Front Office Manager)

Front Desk Supervisor

Front Office Manager

EXPERIENCED HOTEL Front Desk Supervisor

GUEST SERVICE SUPERVISOR

Gust Service Manager / Admin Assistant

Front Office Agent

Rooms Controller

Front Desk Agent

Front Desk Agent

Front Desk Clerk

Guest Service Agent- Hotel Ulysses

Night Auditor

Bell Ambassador Supervisor

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