JOB DESCRIPTION
Reports To: WIC Director
Date Issued: October 2016, Revised September 2024
Job Summary:
A WIC CPA is the non-licensed work providing nutrition services to clients in a public health or community setting. Incumbent receives close supervision from the Lead CPA and WIC Director.
Essential Functions:
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Assist with the plan, implement and evaluate nutrition services and breastfeeding promotional plan for an assigned population. Participate in breastfeeding activities.
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Organize and conduct the nutrition component of Greater Baden health education program.
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Provide direct nutrition and diet therapy counseling services (primary and secondary education) to Greater Baden clients and county residents through individual and group counseling. Determines and documents nutritional risks, and provide high-risk counseling to WIC participants.
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Develop, review, evaluate and distribute nutrition education materials.
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Serve as a resource person in nutrition matters to CPPAs.
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Analyze population characteristics within the service area and initiate outreach efforts for population subgroups whose characteristics indicate special nutritional requirements.
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Provide in-service training and nutrition education materials to paraprofessionals and support staff.
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Provide information on food assistance programs, prescribe food packages, and initiate referrals to appropriate programs.
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Establish and maintain cooperative working relationships with local health agencies, community groups and vendors.
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Prescribes high risk (nutrition care) counseling, and food packages that provide a ready-to-use infant formula, special or non-contract standard infant formula, or special formula for women or children with special dietary needs.
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Research information in order to keep abreast of current practice, participate in food and nutrition surveys, and prepare reports for professional and other use.
Nonessential Functions:
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Performs biochemical and anthropometric assessments, data entry, check preparation and distribution, and participant intake procedures.
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Assist in health and clerical inventories as assigned.
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Participate in team meetings; in-service meetings and applicable workshops.
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Performs other duties as assigned by supervisor.
Core Values:
Quality, Respect, Integrity, Equity, Teamwork, Professionalism, Commitment
Supervisory Responsibility- None
Managerial Responsibilities-None
Minimum Qualifications
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Bachelor’s degree in community nutrition, dietetics, food and human nutrition, food systems management, nutrition education, or equivalent discipline.
Substitutions
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Master’s degree in community nutrition, dietetics, food and human nutrition, food systems management, nutrition education, or equivalent discipline.
Competencies Needed
Communication – Listen and verbally in order to solve problems and provide information and direction, ensuring the experience is a positive one. Record issues and resolutions to maintain accurate records and data for further analysis by management.
Customer Focus – Connects meaningfully with customers to build emotional engagement and patient advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.
Interpersonal Skills – Work closely with other team members to effectively support their work so that solutions can be effectively implemented. Serves as a liaison for various staff and/or management and acts as the Point of Contact.
Organization – Effectively managing tasks and information and organize information to ensure a timely response to questions. Develops and uses systems to organize and keep track of information or work progress.
Technical Skills – Understands office productivity applications to document and track requirements. A fundamental understanding of the business technology infrastructure, healthcare systems, databases, and software. Accurately creates, generates and maintains reports & documents utilizing databases, spreadsheets and communications.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical and Mental Demands
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Ability to remain in a stationary position 50% of the time.
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Ability to cope with stress.
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The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
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Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
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The person in this position frequently communicates with patients and/or employees. Must be able to summarize and exchange accurate information.
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Occasionally moves office equipment weighing up to 25 pounds.
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Performs a variety of duties, often changing from one task to another.
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Performs with frequent interruption or distractions.
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Adjust priorities quickly as circumstances dictate.
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Ability to interact appropriately with colleagues for different purposes in different context.
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Expressing or exchanging information by means of the spoken word, or to convey detailed spoken instructions accurately, loudly or quickly.
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Ability to judge distances and spatial relationships to perceive objects where and as they actually are.
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Cognitive ability to analyze, count, summarize and synthesize information from multiple sources.
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Ability to recognize social or professional behavioral cues.
Language Skills
Ability to read and interpret written or verbal documents and instructions. Ability to speak effectively to patients, employees and/or stakeholders of the organization.
Bilingual a plus, but not required.
Travel
Must be able to float between Greater Baden Medical Services, Inc. Capitol Heights and Brandywine locations as required.
