American Baptist College
Job Description
Director of Campus Operations, Facilities & Security
Position Summary
The Director of Campus Operations, Facilities & Security leads the planning, management,
and continuous improvement of campus facilities, operations, safety, security, emergency
preparedness, and environmental health functions. Reporting to the Vice President for
Administration and Chief Financial Officer, the Director is responsible for ensuring a safe,
secure, functional, and welcoming campus environment that supports the College's
educational mission, student success, and institutional effectiveness.
The Director oversees campus operations, facilities management, maintenance, custodial
services, groundskeeping, transportation, contracted services, access control systems,
campus security personnel, emergency response planning, and regulatory compliance.
The position serves as a key member of the Finance & Administration administrative
leadership team and collaborates closely with administrators, students, faculty, staff,
community partners, and public safety agencies.
Essential Duties and Responsibilities
Campus Operations & Facilities Management
- Direct and oversee all campus operational functions, including facilities
maintenance, custodial services, grounds management, utilities, transportation,
and building systems.
- Develop and maintain a comprehensive deferred maintenance program for
academic and instructional facilities to preserve academic and instructional
facilities and ensure efficient facility operations.
- Monitor the condition of campus buildings, infrastructure, and grounds,
recommending capital improvement projects and facility upgrades.
- Manage vendor relationships, service contracts, and procurement processes
related to operational services.
- Oversee facility usage, event support logistics, campus space management, and
operational readiness.
- Ensure compliance with federal, state, and local regulations related to facilities,
environmental health, and occupational safety.
- Collaborate with institutional leadership on campus master planning, construction
projects, renovations, and infrastructure development.
- Prepare and manage departmental budgets; monitor expenditures and identify costsaving
opportunities.
- Direct the use and administration of facilities management software systems to
manage work orders, preventive maintenance schedules, and asset inventories.
Campus Safety & Security
- Develop, implement, and maintain comprehensive campus security and safety
programs.
- Supervise campus security personnel and contracted security providers.
- Establish and enforce policies related to campus access control, visitor
management, key control, surveillance systems, and emergency procedures.
- Coordinate security coverage for campus events, special programs, and high-profile
activities.
- Conduct regular safety and security assessments and implement corrective actions
as needed.
- Oversee the operation and maintenance of security technologies, including
cameras, alarm systems, emergency notification systems, and access control
platforms.
- Investigate security incidents and coordinate reporting, documentation, and follow -
up actions.
- Maintain productive relationships with local law enforcement, fire departments,
emergency management agencies, and community stakeholders.
Emergency Preparedness & Risk Management
- Lead the College's emergency preparedness, crisis management, and business
continuity planning efforts.
- Develop, update, and test emergency response plans through drills, exercises, and
training programs.
- Coordinate emergency communications and incident management during campus
emergencies.
- Serve as a member of the College's Emergency Response Team and provide
leadership during critical incidents.
- Identify and mitigate operational and security risks affecting campus stakeholders
and assets.
- Ensure compliance with applicable safety, risk management, and reporting
requirements.
Leadership & Administration
- Serve as institutional lead for federally funded facilities projects, including planning,
implementation, monitoring, reporting and sustainability of grant-funded
infrastructure initiatives.
- Collaborate with academic leadership, faculty, staff, architects, contractors and
other professionals to ensure facility projects support academic programs and
learning outcomes
- Recruit, train, supervise, and evaluate operational and security personnel.
- Promote a culture of customer service, accountability, responsiveness, and
continuous improvement.
- Develop policies, procedures, and performance standards for campus operations
and security functions.
- Prepare reports, presentations, and recommendations for executive leadership,
board committees, and external agencies.
- Foster positive working relationships across campus and support a welcoming,
inclusive community environment.
- Participate in strategic planning initiatives and institutional accreditation efforts as
required.
Required Qualifications
- Bachelor's degree in Business Administration, Facilities Management, Public
Administration, Criminal Justice, Emergency Management, Security Management,
or a related field.
- Minimum of five (5) years of progressively responsible leadership experience in
facilities operations, campus operations, public safety, security management, or
related areas.
- Demonstrated experience managing budgets, personnel, contracts, and operational
projects.
- Knowledge of campus safety practices, emergency management principles, and
regulatory compliance requirements.
- Strong leadership, communication, problem-solving, and organizational skills.
- Ability to effectively manage multiple priorities in a dynamic higher education
environment.
- Valid driver's license with an acceptable driving record.
Preferred Qualifications
- Experience in higher education, faith-based institutions, or nonprofit organizations.
- Experience administering federally funded facilities, capital improvement or grantfunded
infrastructure projects
- Professional certifications such as:
o Certified Protection Professional (CPP)
o Certified Emergency Manager (CEM)
o Facilities Management Professional (FMP)
o Certified Educational Facilities Professional (CEFP)
o OSHA Safety Certification
- Experience with campus security technologies, emergency notification systems,
and building management systems.
- Training in Incident Command System (ICS) and National Incident Management
System (NIMS).
Knowledge, Skills, and Abilities
- Knowledge of facilities management, maintenance operations, and building
systems.
- Knowledge of ADA accessibility standards and building code requirements
- Knowledge of campus security operations, emergency preparedness, and risk
assessment methodologies.
- Ability to lead diverse teams and build collaborative relationships.
- Strong project management and budget administration abilities.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to maintain confidentiality and exercise sound judgment.
- Commitment to customer service and the mission of American Baptist College.
Physical Requirements
- Ability to conduct inspections throughout campus facilities and grounds.
- Ability to respond to emergencies outside normal business hours.
- Ability to lift up to 25 pounds occasionally.
- Ability to work indoors and outdoors in varying environmental conditions.
Work Environment
This position requires evening, weekend, and holiday work to support campus operations,
emergencies, and special events. The Director serves as an essential employee and may
be required to report during adverse weather conditions or emergency situations.
Key Competencies
The Director of Campus Operations, Facilities & Security should demonstrate proficiency
in the following core competencies:
Leadership & Strategic Management
- Provides visionary leadership that aligns operational and security functions with the
College's mission and strategic priorities.
- Builds and leads high-performing teams through coaching, accountability, and
professional development.
- Demonstrates sound judgment and effective decision-making in complex and highpressure
situations.
- Develops and implements long-range operational and security plans.
Facilities & Operations Management
- Expertise in facilities management, maintenance planning, asset management, and
campus infrastructure.
- Ability to oversee construction, renovation, and capital improvement projects.
- Strong understanding of budget development, financial stewardship, and resource
allocation.
- Skilled in vendor management, contract administration, and procurement
processes.
Security & Risk Management
- Knowledge of campus security operations, crime prevention strategies, and
physical security systems.
- Ability to assess risks and implement proactive safety and security measures.
- Experience managing investigations, incident response, and threat assessment
processes.
- Understanding of applicable laws, regulations, and compliance requirements
related to campus safety and security.
Emergency Preparedness & Crisis Leadership
- Ability to develop, implement, and lead emergency management, business
continuity, and crisis response programs.
- Remains calm, decisive, and effective during emergencies and critical incidents.
- Skilled in coordinating with law enforcement, fire services, emergency management
agencies, and community partners.
- Knowledge of Incident Command System (ICS) and emergency response protocols.
Communication & Relationship Building
- Excellent written, verbal, and presentation communication skills.
- Ability to communicate effectively with students, faculty, staff, trustees, vendors,
and external stakeholders.
- Demonstrates strong interpersonal skills and the ability to build trust-based
relationships across diverse constituencies.
- Skilled in conflict resolution, negotiation, and consensus building.
Customer Service & Campus Engagement
- Commitment to providing responsive, high-quality service to the campus
community.
- Demonstrates professionalism, accessibility, and a collaborative approach to
problem-solving.
- Ability to foster a safe, welcoming, and inclusive campus environment.
- Promotes a culture of accountability, respect, and continuous improvement.
Compliance & Regulatory Knowledge
- Knowledge of OSHA standards, environmental health and safety requirements, and
facilities-related regulations.
- Understanding of Clery Act requirements, Title IX coordination as it relates to safety
reporting, and higher education compliance expectations.
- Ability to develop policies and procedures that support institutional compliance and
operational effectiveness.
Project & Organizational Management
- Strong project planning, implementation, and evaluation skills.
- Ability to manage multiple priorities while meeting deadlines and operational
objectives.
- Skilled in data analysis, reporting, and performance measurement.
- Demonstrates attention to detail while maintaining a strategic perspective.
Technology & Systems Management
- Proficiency with building management systems, security technologies, access
control systems, surveillance systems, and emergency notification platforms.
- Ability to leverage technology to improve operational efficiency and campus safety.
- Skilled in utilizing data and reporting tools to inform decision-making.
Mission & Cultural Competence
- Demonstrates a commitment to the mission, values, and heritage of American
Baptist College.
- Respects and values diversity, equity, inclusion, and belonging.
- Ability to work effectively within a faith-based, student-centered educational
environment.
- Commitment to fostering a campus culture that reflects the College's historic
emphasis on leadership, social justice, and community engagement.
Core Leadership Competencies
For performance evaluation and professional development, the Director will be expected to
consistently demonstrate:
- Strategic Thinking
- Operational Excellence
- Accountability
- Integrity and Ethical Leadership
- Collaboration
- Inclusiveness
- Adaptability
- Crisis Leadership
- Service Orientation
- Results-Focused Execution
- Emotional Intelligence
- Change Management
- Continuous Improvement
- Stewardship of Institutional Resources
- Relationship Management and Community Partnership Development
