Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants' homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms.
Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.
Role Scope:
The People Operations Associate is a critical team member who will own the day-to-day operational details of pre-boarding and onboarding, serve as the go-to person for team member questions, and help to ensure that our systems have accurate data, and our processes are being followed. You'll also help keep our HR data clean and reliable and pull the reports leadership relies on to make decisions.
This role is ideal for someone who enjoys an incredibly fast paced environment, is detail obsessed, systems savvy and is energized by being the person who makes sure nothing falls through the cracks, while also being a warm, reliable first point of contact for new and current team members.
Core Responsibilities & Expectations for the Role
Pre-boarding and Onboarding Execution:
- Monitor task completion and progress across pre-boarding and onboarding workflow, proactively following up with new hires, hiring managers, and cross-functional partners to close gaps.
- Proactively flag risks and stalled tasks before they become challenges.
Orientation Coordination:
- In partnership with the Learning & Development team, schedule orientation sessions and manage the orientation calendar across all locations.
- Coordinate logistics with facilitators, IT, hiring managers, and new hires to ensure sessions run smoothly.
Reporting & Data Integrity:
- Audit people systems for accuracy and consistency; proactively identify and correct data discrepancies.
- Maintain clean, reliable records that ensure we are always 'audit ready' and cross-functional partners have clean visibility in data.
- Pull, and build, regular and ad hoc reports as needed.
Team Member Support:
- Serve as the initial point of contact for team member questions related to a variety of topics including pre-boarding, onboarding, policies, benefits, and general People Ops inquiries.
Special Projects:
- Support the People Team on process improvement initiatives, system implementations, and other special projects as Habitat Health scales.
Required Qualifications:
- Aligns with our purpose and our values, and is excited about living those out in daily practice
- Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
- Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
- Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.
- At least 3 years of experience in an administrative/operational role (healthcare or startup experience strongly preferred).
- High degree of attention to detail, especially with data accuracy and system hygiene.
- Comfortable, and excited about, working in a very fast paced environment often balancing multiple tasks/deadlines at once with the ability to pivot quickly to respond to the needs of the organization.
- Proficient with HR Systems such as Rippling and Greenhouse Onboarding, Outlook calendaring, and Excel spreadsheets.
- Clear, friendly communication style, and comfortable being a front line point of contact.
- Ability to work independently, exercise discretion with sensitive information, and adapt quickly as processes evolve.
- A proactive, "no task is too small" mindset and taking ownership and following through.
Nice to have:
- Formal project management experience or certification.
- Experience in HR/people operations, and onboarding coordination.
Essential Functions & Physical Requirements
The following statements describe the general nature of work and physical expectations common across roles at Habitat Health. Specific responsibilities may vary by position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Team members in this role may be expected to:
- Work in administrative, and remote environments.
- Communicate effectively with team members, and other stakeholders by phone, video, and through electronic systems.
- Remain stationary for extended periods, consistent with job duties.
- Operate standard office equipment (e.g., computers, phones).
- Ability to travel 1-2 times per year for People team offsites, or hiring fairs.
Compensation:
The anticipated base salary range for this position is $75,000–$95,000 for candidates located in San Francisco, New York City, or Seattle, and $68,000–$90,000 for candidates located elsewhere. This position is also eligible for a target annual bonus of 10% of salary and may be eligible for additional incentive compensation, as applicable. The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.
In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.
At-Will Employment
Employment with Habitat Health is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, with or without cause, and with or without notice, subject to applicable law. Nothing in this job posting or any other company document is intended to create a contract of employment, express or implied, or to alter the at-will nature of employment.
Any written or oral statements to the contrary are not authorized unless made in writing and signed by an authorized representative of the Company.
Because this is a remote position, employment will be governed by the laws applicable to the employee's work location, and applicable legal requirements will be followed.
Vaccination Policy, including COVID-19
To help maintain a safe environment for our participants and team members, Habitat Health maintains vaccination and infection control policies applicable to certain roles and work locations. For COVID-19 and influenza, team members who are working in a participant care setting are required to provide either proof of vaccination or a signed declination form and comply with applicable masking requirements while in a care setting to the extent permitted by law in the applicable jurisdiction.
Habitat Health will consider requests for reasonable accommodation based on an applicant's disability, medical condition, or sincerely held religious belief, practice, or observance in accordance with applicable law.
As a condition of employment, team members are expected to comply with all applicable infection control protocols, personal protective equipment (PPE) requirements, and vaccination requirements associated with their role and work location, and to the extent required by law and as permitted in the applicable jurisdiction.
Our Commitment to Equal Opportunity and Inclusion
Habitat Health is an Equal Opportunity Employer committed to the principles of equal opportunity and inclusion. Employment decisions at Habitat Health are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, registered domestic partner status, age, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, medical condition, genetic information, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.
Habitat Health is committed to the full inclusion of all qualified individuals. Consistent with applicable law, we provide reasonable accommodations to qualified individuals with disabilities and to individuals with religious beliefs, practices, or observances that require accommodation.
If you require a reasonable accommodation to participate in the application or interview process, perform the essential functions of a position, or receive other employment benefits and privileges, please contact us at [email protected].
We encourage individuals from all backgrounds to apply, even if their experience does not align perfectly with every qualification listed.
E-Verify Participation Notice
Habitat Health participates in E-Verify and will provide the federal government with information from your Form I-9 to confirm your authorization to work in the United States.
If E-Verify cannot confirm your authorization to work, Habitat Health will provide you with written instructions and an opportunity to contact the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) to resolve the issue before any adverse employment action is taken, including termination of employment.
E-Verify is used only after an applicant has accepted an offer of employment and completed the Form I-9 and to the extent permitted by applicable law.
Habitat Health complies with all federal and state employment eligibility verification requirements.
Beware of Scams and Fraud
Habitat Health is committed to protecting job seekers from recruitment scams. Please ensure that you submit applications only through Habitat Health's official careers website or authorized job boards.
Official communications from Habitat Health recruiters and team members will come from email addresses ending in @habitathealth.com. Habitat Health will never ask applicants to pay fees, purchase equipment, or provide sensitive financial information as part of the recruiting or hiring process.
If you receive suspicious communications claiming to represent Habitat Health, we encourage you to exercise caution and independently verify the communication before responding.
If you believe you have been the victim of a recruitment scam or fraudulent job posting, please report the incident to the Federal Trade Commission (FTC) through its fraud reporting website at reportfraud.ftc.gov.
