Top 178 Customer relations representative Jobs in Apex, Nc

Care Access Representative - UNC Endocrinology at Apex
UNC Health —Apex, NC
- $18.48 - $25.89 an hour
- Full-time
- Remote
- High school diploma or GED
- 1 year
- Epic
1d
Employee Relations Manager
CSL —Holly Springs, NC
- Full-time
- Spanish
- English
- Research
11d
Assistant Property Manager
Harbor Group Management Company —Durham, NC
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
4d
Field Service Technician
Guardian Fueling Technologies LLC —Raleigh, NC
- Weekends as needed
- Clean driving record
- DOT physical examination
- Mid-level
- Paid holidays
- 401(k) matching
Quick Apply
Director of Commercial Analytics
Pace Analytical Services —North Carolina
- Full-time
- Remote
- English
- Office
- Finance
- Wellness program
- Health savings account
Customer Relations Representative - State Farm Agent Team Member
Lisa Davis - State Farm Agent —Raleigh, NC
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Danny Newton - State Farm Agent —Raleigh, NC
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Noncredit Health Academy Support Specialist
Santa Barbara City College —Wake County, NC
- $63,129 - $76,932 a year
- Full-time
- Inventory control
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
4d
Patient Service Representative I
Associated Urologists of North Carolina —Cary, NC
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
2d
Account Representative - State Farm Agent Team Member
Tim Farless - State Farm Agent —Holly Springs, NC
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Vincent Boone - State Farm Agent —Morrisville, NC
- $42,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Carmen Ritz - State Farm Agent —Raleigh, NC
- $19 - $24 an hour
- Full-time
- Bilingual
- Computer literacy
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Benefits & Leave Specialist
Easterseals PORT Health —Raleigh, NC
- $68,000 a year
- Full-time
- Hybrid work
- Writing skills
- HIPAA
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Morgan Hedderich - State Farm Agent —Cary, NC
- $50,000 - $70,000 a year
- Full-time
- Office
- Children
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative I
Ajinomoto Health & Nutrition North America, Inc. —Raleigh, NC
- Full-time
- High school diploma or GED
- Continuous improvement
- Entry level
Quick Apply
Communications Manager
City of Raleigh —Raleigh, NC
- $73,100 - $113,300 a year
- Full-time
- Marketing
- 5 years
- Mid-level
- Life insurance
1d
Customer Relations Manager (Cary/Apex, NC)
The Blood Connection —Apex, NC
- Full-time
- Microsoft Excel
- Computer literacy
- Public speaking
Quick Apply
Admissions Representative
ECPI University LLC —Raleigh, NC
- University
- Bachelor's degree
- Computer skills
Quick Apply
12d
Employer Relations Coordinator
North Carolina State University —Raleigh, NC
- $52,000 - $55,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Paid holidays
- Disability insurance
3d
Counter Sales Representative
Brady Services —Raleigh, NC
- Microsoft Excel
- Marketing
- Computer literacy
- Profit sharing
- AD&D insurance

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Care Access Representative - UNC Endocrinology at Apex

UNC Health -
Apex, NC

Apply Now

Job Details

Full-time
$18.48 - $25.89 an hour
1 day ago

Qualifications

High school diploma or GED

Full Job Description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

This position supports the Endocrinology & Diabetes team, a medium-sized group that works closely together and are cross-trained across multiple clinics under shared leadership.

Work Environment & Expectations:

Fast-paced, high-volume setting
Heavy phone-based role (averaging 60–70 calls per day)
Candidates should have some technical ability
Experience with scheduling, EPIC, and medical terminology is strongly preferred

Summary:

The Care Access Representative serves as the first point of
contact for the patient community, staff, and physicians. This role assists in
the patient registration process by scheduling outpatient appointments,
entering patient information, and transferring calls to appropriate personnel
and coordinating communication between business units.

Responsibilities:
1. Ensures excellent customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer relations in a busy, high call volume work environment. Meets call quality standards.
2. Ensures and verifies key patient information (insurance verification, patient and guarantor demographics, etc.) is current and accurate to ensure patient safety, charging, coding, insurance processing, and billing accuracy. Follows patient scheduling established workflows in Epic.
3. Answers telephones, directs calls, takes and delivers telephone encounters in Epic.
4. Schedules all new and follow-up patient appointments as required for a subset of clinics. Attempt to reschedule cancellations whenever possible.
5. Enhances co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers
6. Actively participates in departmental QA by applying call feedback, making a personal effort to reduce individual errors, and making corrections.
7. Complete other administrative work as needed

Other Information

Other information:
Education Requirements:

High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements:
Professional Experience Requirements:

One (1) years of customer service and/or clerical experience

Knowledge/Skills/and Abilities Requirements:

Job Details

Legal Employer: NCHEALTH

Entity: UNC Health Medical Group

Organization Unit: UNC Health Endocrinology at Apex

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $18.48 - $25.89 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Apex

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Apply Now

Refine Your Search

customer relations representative jobs in apex, nc

Care Access Representative - UNC Endocrinology at Apex

Employee Relations Manager

Assistant Property Manager

Field Service Technician

Director of Commercial Analytics

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Noncredit Health Academy Support Specialist

Patient Service Representative I

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Benefits & Leave Specialist

Account Representative - State Farm Agent Team Member

Customer Service Representative I

Communications Manager

Customer Relations Manager (Cary/Apex, NC)

Admissions Representative

Employer Relations Coordinator

Counter Sales Representative

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