Top 46 Cannabis dispensary Jobs in Apollo Beach, Fl

Customer Care Specialist II
Verano —Apollo Beach, FL
- Weekends as needed
- HIPAA
- Mid-level
- Office
Quick Apply
17h
Dispensary Associate - Part Time
Trulieve —Riverview, FL
- $14 an hour
- Part-time
- 18 years or older
- Clean driving record
- English
- Paid time off
Quick Apply
Dispensary Budtender - Tampa
The Flowery —Tampa, FL
- From $16 an hour
- Full-time
- Background check
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
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Distribution Specialist
MUV —Apollo Beach, FL
- Full-time
- Computer literacy
- High school diploma or GED
- 21 years or older
Quick Apply
3d
Retail Associate - Full Time
Jungle Boys Florida —Tampa, FL
- Weekends as needed
- HIPAA
- 21 years or older
- Criminal background check
Dispensary Associate - GrowHealthy (Brandon)
iAnthus Capital —Brandon, FL
- $15 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Cash register
- Wellness program
- Employee assistance program
Quick Apply
6d
Wellness Advisor - Riverview
Mint Cannabis —Riverview, FL
- $15 - $16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
11h
Delivery Driver (Full Time)
Green Thumb —Brandon, FL
- Weekends as needed
- Word processing
- Writing skills
- HIPAA
Quick Apply
4d
Wellness Advisor - Brandon
Mint Cannabis —Brandon, FL
- $15.50 an hour
- Full-time
- 21 years or older
- Cleaning
- Entry level
Quick Apply
12d
Part-Time Curator
Fluent Cannabis Care —Brandon, FL
- From $14.50 an hour
- Part-time
- Background check
- Writing skills
- Office
Quick Apply
6d
Dispensary Budtender (Part-Time)
Cookies Florida —Tampa, FL
- From $15 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
10d
General Manager
Green Thumb —Sun City Center, FL
- Weekends as needed
- 5 years
- Word processing
- HIPAA
Quick Apply
Dispensary Lead – Part Time
Cookies Florida —Tampa, FL
- From $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
10d
Sales Associate (Budtender) - Part Time - Florida
Planet 13 —Tampa, FL
- $16 an hour
- Part-time
- Background check
- Clean driving record
- Mid-level
- 401(k)
- Employee discount
Quick Apply
14d
Assistant Store Manager
Curaleaf —Tampa, FL
- $50,000 - $55,000 a year
- Weekends as needed
- English
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- 401(k)
Quick Apply
6d
Budtender (Part-Time)
Cookies Florida —Bradenton, FL
- From $16 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Delivery Driver (Part Time)
Green Thumb —Pinellas Park, FL
- Part-time
- Word processing
- Writing skills
- HIPAA
Quick Apply
7d
Budtender/Associate/Cashier
The CannaBus —Pinellas Park, FL
- $15 - $19 an hour
- Part-time
- Inventory management
- English
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
8d
Budtender
Sunburn Cannabis —Saint Petersburg, FL
- $15 an hour
- Part-time
- Hospitality
- Ability to walk for extended periods
- Mid-level
Quick Apply
Fulfillment Associate
Trulieve —Tampa, FL
- Background check
- 18 years or older
- Basic math
- Paid time off
Quick Apply
13d

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cannabis dispensary jobs near apollo beach, fl

Customer Care Specialist II

Verano -
Apollo Beach, FL

Quick Apply

Job Details

Full-time
17 hours ago

Qualifications

Patient question and concern management
Email customer support
Phone communication
Spreadsheets
Upselling
Regulatory compliance
HIPAA
Patient complaint handling
Incident Escalation
Post-sales issue resolution
Microsoft Office
Accurate transaction records management
Managing clients in a customer support role
Cross-selling
Records management
Customer engagement
Sales management systems proficiency
Health information regulatory compliance
CRM system proficiency
POS systems
Customer data entry

Full Job Description

Job Summary

As a Customer Care Specialist II, you will act as a highly skilled and knowledgeable point of contact for customers and patients across at least six distinct markets. Your primary focus will be delivering best-in-class service by promptly addressing inquiries, concerns, and issues while identifying opportunities to drive sales and enhance customer satisfaction. Leveraging your in-depth understanding of cannabis products and company processes, you will collaborate with dispensary teams to resolve complex situations, maintain accurate customer records, and ensure compliance with all applicable laws and regulations. In addition, you will play a critical role in analyzing performance metrics, contributing to team-building efforts, and supporting broader organizational goals through accurate reporting and continuous professional development.

Essential Duties and Responsibilities

Provide customer support and manage relationships across at least six distinct markets to ensure broad expertise and knowledge sharing.
Stay updated on current statistics, updates, promotions, etc., by reviewing daily emails to ensure accurate information dissemination to customers.
Address customer and patient inquiries, concerns, and issues via phone or email promptly and effectively, focusing on resolution to their satisfaction while maximizing sales opportunities and retention.
Utilize deep understanding of cannabis, Verano products, and organizational processes to provide best-in-class customer service.
Work closely with dispensary staff to address and resolve customer and patient concerns effectively.
Record details of customer and patient interactions and transactions in the appropriate platforms such as POS, CRM, or Microsoft 365 to ensure accuracy and continuity in customer relationship management.
Ensure that all sales data is accurately compiled and submitted according to the daily reporting schedule.
Actively engage in activities designed to strengthen team dynamics and improve overall team performance.
Ensure strict compliance with company policies, procedures, and processes, as well as all applicable laws and regulations related to HIPAA and cannabis in each state the company operates.
Regularly update your knowledge on cannabis products, new company policies, and promotions to maintain readiness and effectiveness in customer interactions.
Meet with the team leader to review quarterly performance metrics and review goals for the upcoming quarter.
Identify when customer concerns require escalation and effectively communicate these issues to the Team Leader for advanced resolution, ensuring a seamless and satisfactory customer experience.
Keep the workspace tidy and organized to enhance efficiency and professionalism.
Carry out other daily, weekly, monthly, and quarterly tasks as assigned to support broader team objectives.
Other duties as assigned

Minimum Qualifications

At least three months of experience as a Customer Care Specialist I within the department, with demonstrated proficiency in handling customer inquiries and issues via phone and email.
Proficient in using CRM systems, POS, and Microsoft 365, including basic Excel skills to maintain sales data accurately.
Extensive experience across a minimum of six different markets where Verano operates, showcasing a broad and deep understanding of market-specific regulations and customer needs.
Exceptional communication skills (both verbal and written), with the ability to convey complex information clearly and persuasively.
Strong sales acumen, including the ability to identify cross-selling and upselling opportunities that enhance customer satisfaction and retention.
Outstanding customer service focus, adept at promptly resolving inquiries and issues to ensure high levels of customer satisfaction.
In-depth knowledge of compliance standards, including HIPAA and state-specific cannabis regulations, ensuring all interactions align with legal requirements and company policies.
Proficient in identifying, assessing, and resolving customer issues, including appropriate escalation when needed.
Collaborative mindset, working effectively with dispensary teams and other internal stakeholders to address and resolve customer concerns.
Ability to multitask and manage responsibilities in a high-pressure environment without compromising on service quality.
Adaptability, with a readiness to learn new products, processes, and technologies.
Meticulous attention to detail, ensuring all customer interactions and transactions are accurately documented.
Basic understanding of emotional intelligence to provide empathetic, customer-centered interactions.

Preferred Qualifications

Flexible availability, including weekends, holidays, and varying shifts as needed.
Active participation in team-building activities to foster a positive and cohesive work environment.
Ongoing professional development, staying current with industry trends and best practices to continuously improve performance.

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in an office environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

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Refine Your Search

cannabis dispensary jobs in apollo beach, fl

Customer Care Specialist II

Dispensary Associate - Part Time

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Distribution Specialist

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Wellness Advisor - Riverview

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