Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Develops and delivers technical training, ensures compliance, and supports supervisors/managers with training needs. Investigates technical issues, reviews SOPs and equipment, and recommends improvements to operations. Additionally, maintains training records and provides technical presentations and communications to leadership, employees, and customers.
ESSENTIAL DUTIES:
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Consult with and/or assist supervisors with all technical training concerns and conditions.
- Conduct needs analysis, support the design of training programs, implement programs, and support ROI determination.
- Develop and perform all initial and compliance-related technical training for new and current employees.
- Perform investigations and inspections to manage and improve the technical environment at PNG.
- Research applicability and viability of SOPs, JPs, and all technical related procedures and processes; recommend changes as needed.
- Research new or changing technical operations related tools, equipment, and personal protection equipment (PPE).
- Analyze technical operations trends and recommend new practices, training, and/or equipment to improve efficiency.
- Maintain and update training support and/or contractor database, as well as employee training completions.
- Provide presentations to PNG leadership, employees, and customers; create visual displays as needed.
- Review and/or develop weekly employee communications addressing technical topics.
Research and maintain awareness of industry trends in technical changes for use and implementation at PNG.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
KNOWLEDGE, SKILLS, AND ABILITIES:
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Strong knowledge of SOPs, gas industry, and PNG operations practices and procedures, as well as pertinent PNG policies, procedures, and standards.
- Knowledge of software applications such as Office Suite, Riskmaster, LMS, JSSO, SAP, Ventyx, Mobile Map, ESRI/Utilisphere, Service Line Data Sheets (SLDS), ROARS.
Solid problem solving skills as well as interpersonal, organizational, and communication skills.
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EXPERIENCE/EDUCATION REQUIREMENTS:
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Minimum of 5 years gas operations work experience preferred.
- Experience with gas industry in general and operations practices preferred.
- Demonstrated experience or skills in training both in person and virtually.
- Skilled writing ability for training program development.
- Bachelor's degree in engineering, science, or business required.
Demonstrated related experience may be substituted for preferred education.
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Other Requirements:
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Valid driver’s license and ability to drive PNG Company Vehicles. Commercial driver license desirable.
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Background in safety or emergency services desirable.
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the employee must be able to:
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Working conditions include approximately 25-50% travel to work sites of PNG (and travel beyond Pittsburgh representing PNG).
- Perform medium work- exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Physical demands include the ability to see, hear, talk, and perform tasks requiring manual dexterity; able to drive PNG vehicles.
Operate standard office equipment, ability to drive heavy equipment when required, handle tools.
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The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
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Family members cannot result in a supervisor/subordinate reporting relationship
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Family members cannot work in the same department.
