Top 16 Customer service manager Jobs in Appleton, Wi

Supervisor, Customer Services
Envoy Air Inc. —Green Bay, WI
- Weekends as needed
- Background check
- 18 years or older
- English
DMV Field Services Supervisor – Appleton
State of Wisconsin - Transportation —Appleton, WI
- $72,800 - $83,200 a year
- Online Application
- Customer service
- Mid-level
- Office
- Wellness program
- Paid holidays
2d
Customer Service Manager
Paper Transport LLC —De Pere, WI
- Computer literacy
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
13d
Airport Customer Service Supervisor - ATW
Unifi Aviation, LLC —Appleton, WI
- $19 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Account Manager/Customer Service Representative
Dave Wittmann Insurance & Financial Agency LLC —Little Chute, WI
- Part-time
- In-person
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Front End Team Leader/Customer Experience Manager
Ollies Bargain Outlet, Inc. —Neenah, WI
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Retail Customer Service Supervisor FT
Marshalls —Appleton, WI
- $15.00 - $15.50 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Director of Service Operations - Data Centers
Generac Power Systems Inc —Oshkosh, WI
- Full-time
- PMP
- Mentoring
- Experience equivalent to degree accepted
- Free parking
- Health insurance
Quick Apply
14d

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DMV Field Services Supervisor – Appleton
State of Wisconsin - Transportation —Appleton, WI
Supervisors working in our Bureau of Field Services may perform driver license examining and will be required to possess a valid driver license or obtain one…
$72,800 - $83,200 a year
2d

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Customer Service Supervisor
DHL —Lockbourne, OH
Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans.
$60,000 - $90,000 a year
Quick Apply
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Gallagher —Upper Arlington, OH
Reporting to the Client Service Director, you’ll play a key role in shaping the future of our branch by driving client satisfaction, retention, and operational…
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Supervisor, Customer Services

Envoy Air Inc. -
Green Bay, WI

Apply Now

Job Details

Full-time

Qualifications

Outdoor work experience
Team leadership
English
High school diploma or GED
Driver's License
Driving
Materials handling

Full Job Description

Overview:

Who we are:

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)

Responsibilities:

How will you make an impact?

Responsibilities

Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
- Create a positive start to a passenger’s trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
- Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
- Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
- Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
- Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
- Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
- Collaborate with the internal team to ensure a safe and on-time departure
- May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage

For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video

Qualifications:

Who are we looking for?

Requirements

In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.

Position Requirements

Minimum Age: 18
High school diploma or GED equivalent
Must possess a valid state driver’s license; some license restrictions may prohibit a candidate from being eligible for this position
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States

Position Preferences

A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline’s ticketing system and/or ramp operations

Additional Details

Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate’s history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position

Please note: The description is intended to provide a brief overview of the position. It’s not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled.

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.

#EnvoyOut

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customer service manager jobs in appleton, wi

Supervisor, Customer Services

DMV Field Services Supervisor – Appleton

Customer Service Manager

Airport Customer Service Supervisor - ATW

Account Manager/Customer Service Representative

Front End Team Leader/Customer Experience Manager

Retail Customer Service Supervisor FT

Director of Service Operations - Data Centers

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