Top 151 Customer solutions specialist Jobs in Appleton, Wi

Shipping and Logistics Specialist
MIDWEST SPECIALTY PRODUCTS, LLC —Winneconne, WI
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Health savings account
- Health insurance
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Industrial Maintenance Technician (nights)
ProAmpac —Neenah, WI
- Mid-level
- Associate's degree
- 2 years
- Wellness program
- Paid holidays
Quick Apply
10d
Medical Device Sales
Miracle-Ear —Appleton, WI
- $50,000 - $100,000 a year
- Full-time
- Customer service
- US work authorization
- In-person
- Paid training
- Paid holidays
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Automation Specialist
Werner Electric Supply —Appleton, WI
- Hybrid work
- Computer Science
- Engineering
- Mid-level
- Paid training
- Paid parental leave
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Print Technology Specialist
Amcor —New London, WI
- Full-time
- Mid-level
- Analysis skills
- Continuous improvement
- Paid parental leave
- Health savings account
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Driver - Vendor Managed Inventory Specialist
Value Added Distributors, LLC —De Pere, WI
- From $18.50 an hour
- Overtime
- Clean driving record
- Customer service
- Basic math
- Paid holidays
- Health insurance
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Customer Support Specialist
Paper Transport —De Pere, WI
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Paid holidays
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Customer Experience Specialist - Industrial
Werner Electric Supply —Green Bay, WI
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Paid parental leave
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Onsite Service Specialist I (Antigo, WI)
MSC —Appleton, WI
- $23.27 - $34.34 an hour
- Full-time
- Military
- Computer literacy
- Windows
- Paid holidays
- Health insurance
13d
Customer Support Specialist
Maxcess International —Neenah, WI
- Overtime
- Hybrid work
- Writing skills
- Research
- Mid-level
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Operations Support Specialist
J. J. Keller & Associates, Inc —Neenah, WI
- Online Application
- Background check
- Mid-level
- Office
- Profit sharing
- Paid holidays
1d
Account Specialist (Kaukauan, WI, hybrid schedule)
Ahlstrom —Kaukauna, WI
- Call employer
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
CUSTOMER EXPERIENCE SPECIALIST
Anderson & Vreeland Inc —Appleton, WI
- $50,000 - $52,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- AD&D insurance
- Paid holidays
Talent Acquisition Specialist
Plexus —Neenah, WI
- $52,800 - $79,200 a year
- Background check
- Google Workspace
- Pass drug screening
- Health insurance
- Dental insurance
Customer Care Specialist
ManhattanLife Insurance & Annuity Company —De Pere, WI
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Free parking
- Wellness program
Quick Apply
Health Information Specialist I
Datavant —Appleton, WI
- Overtime
- Microsoft Excel
- Computer literacy
- HIPAA
- Health insurance
- 401(k)
Customer Account Specialist
Amcor —Oshkosh, WI
- Full-time
- Computer literacy
- Office
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
8d
Transportation Solutions Specialist
RGL Logistics —Green Bay, WI
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Disability insurance
- Employee assistance program
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Zach Zimmerman - State Farm Agent —De Pere, WI
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Delivery Support Specialist
HEARTLAND BUSINESS SYSTEMS LLC —Little Chute, WI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
14d

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customer solutions specialist jobs near appleton, wi

Shipping and Logistics Specialist

MIDWEST SPECIALTY PRODUCTS, LLC -
Winneconne, WI

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

ERP systems
Microsoft Office
Administrative experience
High school diploma or GED
Transportation management
Attention to detail
Warehouse experience
Import documentation management
Shipping documentation

Full Job Description

Position Summary

The Shipping & Logistics Specialist supports the day-to-day movement of inbound and outbound freight for Midwest Specialty Products, a Winneconne, Wisconsin-based nonwoven converting manufacturer. This role is responsible for scheduling shipments, securing carrier quotes, preparing shipping documentation, coordinating inventory and material transfers between the main facility and two offsite leased warehouses, maintaining accurate open order and on-time delivery reporting, and processing freight invoices. The Shipping & Logistics Specialist works closely with Production, Customer Service, Accounting, and outside carriers/3PLs to ensure orders ship accurately and on schedule and also serves as backup front desk coverage. This position reports directly to the Logistics Director.

Essential Duties & Responsibilities

Shipment Scheduling & Carrier Coordination

Schedule inbound shipments with suppliers and carriers.
Request freight quotes from 3PLs/carriers and award shipments based on cost, service, and transit requirements.
Coordinate inbound international shipments, including required documentation and customs/broker communication.

Shipping Documentation & Warehouse Support

Prepare packing slips and Bills of Lading (BOLs) for outbound shipments in the warehouse.
Confirm small package shipments are packed, ready, and labeled correctly prior to carrier pickup.
Attach packing slips to shipments and maintain organized BOL records in the warehouse.
Prepare and process return shipments (RMAs/customer returns).
Collect BOLs and pick tickets from the previous day’s shipping activity and route for filing/accounting.

Offsite Warehouse & Inventory Coordination

Manage inventory across two offsite leased warehouse locations.
Perform material transfers between the facility and offsite warehouses as needed to ensure raw materials and finished goods are in the correct location and ready in time for shipment.

Order Management & Reporting

Update the Open Orders list daily in preparation for the 9:00 a.m. production meeting.
Identify and communicate which orders are eligible to ship each day.
Partner with Customer Service to identify and coordinate opportunities for early shipment.
Compile and distribute the Open Orders report every Friday afternoon.
Complete and distribute the On-Time Orders report monthly.

Freight Accounting

Enter freight invoices and match to the Freight Accrual.
Dispute and resolve invoicing discrepancies with carriers.

Administrative

Provide front desk coverage/responsibilities as assigned, including greeting visitors and handling incoming calls.

Qualifications

High school diploma or equivalent required; associate degree or coursework in logistics, supply chain, or business preferred.
1–3+ years of experience in shipping/receiving, logistics coordination, or a related warehouse/office role, preferably in a manufacturing environment.
Working knowledge of LTL, small package, and international/import shipping documentation (BOLs, packing slips, commercial invoices) preferred.
Proficiency with Microsoft Excel and Outlook; experience with ERP systems (Global Shop Solutions a plus) and/or TMS software helpful.
Strong attention to detail and accuracy, particularly with shipping documentation and freight accrual matching.
Effective written and verbal communication skills for coordinating with carriers, customers, and internal departments.
Ability to prioritize and manage multiple daily deadlines (e.g., production meeting cutoffs, Friday reporting).
Comfortable working in both an office and warehouse environment.

Physical Requirements

Ability to walk/stand for periods of time in a warehouse environment.
Ability to occasionally lift up to 25–40 lbs (e.g., handling packing materials or small package shipments).
Regular use of a computer and phone for reporting, invoicing, and carrier communication.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer solutions specialist jobs in appleton, wi

Shipping and Logistics Specialist

Industrial Maintenance Technician (nights)

Medical Device Sales

Automation Specialist

Print Technology Specialist

Driver - Vendor Managed Inventory Specialist

Customer Support Specialist

Customer Experience Specialist - Industrial

Onsite Service Specialist I (Antigo, WI)

Customer Support Specialist

Operations Support Specialist

Account Specialist (Kaukauan, WI, hybrid schedule)

CUSTOMER EXPERIENCE SPECIALIST

Talent Acquisition Specialist

Customer Care Specialist

Health Information Specialist I

Customer Account Specialist

Transportation Solutions Specialist

Customer Retention Specialist - State Farm Agent Team Member

Delivery Support Specialist

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