Top 99 Financial institutions Jobs in Appleton, Wi

MEMBER SUPPORT CENTER SPECIALIST I
Fox Communities Credit Union —Appleton, WI
- Full-time
- Spanish
- Writing skills
- English
- Disability insurance
- Health insurance
Quick Apply
6d
County Program Analyst
US Farm Service Agency —Appleton, WI
- $40,736 - $80,243 a year
- Online Application
- Background check
- 18 years or older
- Customer service
10d
CORPORATE CONCIERGE
Fox Communities Credit Union —Appleton, WI
- Full-time
- Bilingual
- Office
- Microsoft Office
- Disability insurance
- Health insurance
Quick Apply
Associate Veterinarian- Appanasha Pet Clinic-Menasha WI
Appanasha Pet Clinic —Menasha, WI
- $110,000 - $150,000 a year
- Full-time
- Communication skills
- Entry level
- Continuing education credits
- Disability insurance
Quick Apply
Special Education Teacher (SPED)
The Stepping Stones Group —Shiocton, WI
- $40 - $46 an hour
- Full-time
- School experience
- Classroom
- Experience working with individuals with disabilities
- Relocation assistance
- Health insurance
Quick Apply
12d
Medical Lead Veterinarian- Appanasha Pet Clinic- Menasha WI
Appanasha Pet Clinic —Menasha, WI
- $130,000 - $165,000 a year
- Full-time
- Senior level
- Communication skills
- Continuing education credits
- Disability insurance
Quick Apply
Credit Analyst
The Stephenson National Bank & Trust —Green Bay, WI
- $52,500 - $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
- Profit sharing
- Health insurance
Quick Apply
ASSISTANT BRANCH TEAM LEAD I
Fox Communities Credit Union —Green Bay, WI
- Full-time
- Mid-level
- Office
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
9d
MEMBER RELATIONSHIP OFFICER I
Fox Communities Credit Union —Green Bay, WI
- Full-time
- Bilingual
- Office
- 1 year
- Disability insurance
- Health insurance
Quick Apply
5d
ASSISTANT BRANCH TEAM LEAD I
Fox Communities Credit Union —Appleton, WI
- Full-time
- Mid-level
- Office
- Conflict management
- Disability insurance
- Health insurance
Quick Apply
FLOATING MEMBER RELATIONSHIP OFFICER I
Fox Communities Credit Union —Appleton, WI
- Full-time
- Office
- Microsoft Office
- Travel
- Disability insurance
- Health insurance
Quick Apply
TELLER I
Fox Communities Credit Union —Appleton, WI
- Part-time
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
TELLER I - FLOATING
Fox Communities Credit Union —Kimberly, WI
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
DIRECTOR OF FACILITIES
Fox Communities Credit Union —Appleton, WI
- Full-time
- Office
- Master's degree
- CDL
- Disability insurance
- Health insurance
Quick Apply
BRANCH TEAM LEAD I
Fox Communities Credit Union —Green Bay, WI
- Full-time
- Spanish
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
5d
Tower Technician II
InfraServices —Neenah, WI
- $22 - $28 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply
Loan & Title Specialist
BERGSTROM APPLETON GENESIS —Appleton, WI
- $42,000 - $50,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Loan & Title Specialist
BERGSTROM APPLETON GENESIS —Appleton, WI
- $42,000 - $50,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
TELLER I
Fox Communities Credit Union —Green Bay, WI
- Part-time
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
13d
Tower Technician III
InfraServices —Neenah, WI
- $28 - $35 an hour
- Weekends as needed
- CPR Certification
- Construction site
- Ability to walk for extended periods
- Wellness program
- Paid parental leave
Quick Apply

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MEMBER SUPPORT CENTER SPECIALIST I

Fox Communities Credit Union -
Appleton, WI

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Caregiver leave
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Volunteer time off

Qualifications

KYC
Computer operation
Spanish
Mobile device support
Customer relationship building
Email customer support
Promoting products
Technical support via phone
Account maintenance
Phone communication
macOS support
Account troubleshooting
Writing skills
Greeting customers
Processing cash transactions
Promoting bank products
English
Refund processing
Financial issue resolution
Decision making
Desktop applications
Computer skills
Assisting with digital banking services
Translation
Handling account queries
Communication skills
Promoting bank services
Entry level
Office phone management
Time management

Full Job Description

We currently have a career opportunity for a full-time Member Support Center Specialist I at our corporate office (Enterprise) in Appleton!

The Member Support Center Specialist I will create a positive first impression and establish strong member relationships while assisting members, potential members, and other departments with their requests by phone or electronic delivery channels.

The primary responsibilities of the Member Support Center Specialist role include but are not limited to:

Promoting and upholding the Fox Mission, Purpose, Vision, and Values
Assisting members with account inquiries, problem resolution, and account maintenance on the phone, by email, or in writing via other electronic delivery channels
Answering the phone in a courteous, timely, and professional manner
Providing information and directing members to appropriate credit union representatives
Protecting the confidentiality of our members’ accounts by properly identifying callers
Understanding account titles, roles, and designations to properly identify parties authorized to access account information and perform transactions
Explaining information in an easy-to-understand manner, avoiding credit union jargon
Accurately performing monetary transactions
Making sound decisions regarding problem resolution and service charge refunds
Troubleshooting calls regarding member accounts
Maintaining knowledge about credit union policies, processes, and procedures
Educating members on products and services that meet their needs
Adhering to goals and member service expectations, including key phone metrics and quality standards supporting department service levels

Candidates for the Member Support Center Specialist position should possess:

Experience working in a fast-paced environment and with ability to multi-task. One to three years of similar or related experience preferred
Basic technical support
Strong verbal and written communication skills, ability to empathize with members and to make decisions with minimal information
Ability to navigate throughout various programs on a computer at one time, prioritize work, and multitask
Ability to assist members with basic technical support of our website, digital banking, and mobile app on multiple types of devices: mobile, tablet, desktop PC, Mac, etc.
Ability to maintain a continuous workload in a fast-paced environment
Effective time management and organizational skills
Attention to detail
The ability to speak and translate fluent Spanish and English is preferred.

Fox Communities Credit Union is an over $3 billion in assets community-based credit union serving more than 130,000 members at over 20 locations. We take pride in being a progressive, member-owned, full service financial institution dedicated to serving the community.

Fox Communities Credit Union believes our team members are our most important asset. We offer a great team environment, competitive salary and an excellent benefit package which includes, medical, dental, vision, life, short term and long-term disability insurance, 401k (Roth and Traditional), which includes company contributions including match, paid time off and caregiver leave! As part of our commitment to the communities we serve we also offer all team members Paid Volunteer Time Off! If you are enthusiastic about a rewarding career with a successful & growing credit union, apply now!

Equal Opportunity Employer of Protected Veterans, and Individuals with Disabilities.

Quick Apply

Refine Your Search

financial institutions jobs in appleton, wi

MEMBER SUPPORT CENTER SPECIALIST I

County Program Analyst

CORPORATE CONCIERGE

Associate Veterinarian- Appanasha Pet Clinic-Menasha WI

Special Education Teacher (SPED)

Medical Lead Veterinarian- Appanasha Pet Clinic- Menasha WI

Credit Analyst

ASSISTANT BRANCH TEAM LEAD I

MEMBER RELATIONSHIP OFFICER I

ASSISTANT BRANCH TEAM LEAD I

FLOATING MEMBER RELATIONSHIP OFFICER I

TELLER I

TELLER I - FLOATING

DIRECTOR OF FACILITIES

BRANCH TEAM LEAD I

Tower Technician II

Loan & Title Specialist

Loan & Title Specialist

TELLER I

Tower Technician III

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