Top 67 Industrial quality assurance Jobs in Appleton, Wi

Technical Services Specialist
Appvion, LLC —Appleton, WI
- Microsoft Outlook
- Mid-level
- Databases
Quick Apply
8d
Quality Inspector - II
Plexus —Neenah, WI
- $37,700 - $56,500 a year
- Full-time
- Background check
- Google Workspace
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
9d
Quality Supervisor
Amcor —Oshkosh, WI
- Full-time
- Mid-level
- Analysis skills
- Manufacturing
- Paid parental leave
- Health savings account
Quick Apply
Laser Operator
Creative Metal Products —Neenah, WI
- $20 - $23 an hour
- Full-time
- Background check
- Ability to lift 50 pounds
- Experience equivalent to degree accepted
- Health savings account
- Health insurance
Quick Apply
Manufacturing Equipment Technician
Accelera —Greenville, WI
- $16.63 - $20.35 an hour
- Full-time
- High school diploma or GED
- Assembly
- Entry level
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17h
Production Shift Operations Manager – Advanced Packaging & Finishing (Union Environment)
Impact Solutions LLC —De Pere, WI
- $70,000 - $90,000 a year
- 12 hour shift
- Supervising experience
- US work authorization
- In-person
- Health insurance
- 401(k) matching
Quick Apply
APPLY NOW!! Traveling Certified Welding Inspector (CWI)
STL Staffing —Green Bay, WI
- $28 - $33 an hour
- Overtime
- Clean driving record
- Construction site
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
2d
Industrial Quality Assurance Manager
Allient Incorporated —Oshkosh, WI
- Full-time
- 7 years
- Engineering
- Supervising experience
Quick Apply
Bakery Wrapper / Clean Up
Costco Wholesale Corporation —Appleton, WI
- Customer service
- Merchandising
- Bakery
- AD&D insurance
- Employee stock purchase plan
Warehouse Teammate - Wire and Conduit 1st Shift (7:00 AM - 3:30 PM)
Werner Electric Supply —Appleton, WI
- From $19 an hour
- Monday to Friday
- Computer literacy
- Forklift
- High school diploma or GED
- Wellness program
- Paid parental leave
Quick Apply
Quality Inspector II
Plexus —Neenah, WI
- $37,700 - $56,500 a year
- Background check
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quality Engineer
Plexus —Neenah, WI
- $58,100 - $87,100 a year
- Background check
- Pass drug screening
- Bachelor's degree
- Health insurance
- Dental insurance
10d
1st Shift Assembly Supervisor
The Jor-mac Company Inc —Oshkosh, WI
- $70,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- ERP systems
- 3 years
- Health insurance
- Dental insurance
Quick Apply
14d
Senior Automation & Controls Engineer
M4 Control Systems —Appleton, WI
- $120,000 - $135,000 a year
- Full-time
- Hybrid work
- Senior level
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Authorized Inspector Trainee - Appleton, WI
Bureau Veritas —Appleton, WI
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
QA & Regulatory Compliance Specialist
Bassett Mechanical —Kaukauna, WI
- 3 years
- Bachelor's degree
- Senior level
Quick Apply
Adjunct Instructor - Manufacturing Operations
Fox Valley Technical College —Appleton, WI
- $45 an hour
- Part-time
- Background check
- Classroom
- Mid-level
- Flexible schedule
- Retirement plan
Laboratory Technician
Intertek —Kaukauna, WI
- Overtime
- Ability to walk for extended periods
- Pass drug screening
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply
Senior Consultant, Industrial Advisory
Baker Tilly Advisory Group, LP —Appleton, WI
- $74,600 - $120,070 a year
- Full-time
- Finance
- SQL
- Bachelor's degree
Quick Apply
2d
Adjunct Instructor - Mathematics
Fox Valley Technical College —Appleton, WI
- $45 an hour
- Part-time
- Background check
- Classroom
- Mid-level
- Flexible schedule
- Retirement plan

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Technical Services Specialist

Appvion, LLC -
Appleton, WI

Quick Apply

Job Details

8 days ago

Qualifications

Customer communication
Associate's degree

Full Job Description

Position Summary

The Technical Services Representative serves as a key liaison between customers, sales, operations, quality, and laboratory functions. This role is responsible for managing customer claims and complaints, coordinating technical investigations, maintaining product and quality data, facilitating laboratory testing and reporting, and distributing technical information to internal and external stakeholders. The Technical Services Representative works to ensure timely resolution of customer issues, support continuous improvement initiatives, and maintain a high level of customer satisfaction through professional technical support and effective communication.

Responsibilities

Claims Management and Processing

Receive, document, and process customer claims, complaints, and technical inquiries.
Coordinate investigations with Quality, Production, Operations, and Laboratory personnel.
Track claims through resolution while maintaining accurate records in designated systems.
Prepare claim summaries, root cause findings, and corrective action reports.
Communicate claim status and resolution details to customers and internal stakeholders.
Monitor claim trends and identify recurring issues requiring corrective action.
Support continuous improvement efforts through analysis of complaint and claim data.

Claims Facilitation and Customer Support

Serve as the primary point of contact for customers regarding technical concerns and product performance issues.
Collaborate with sales and customer service teams to address customer needs and expectations.
Coordinate cross-functional teams to ensure timely investigation and resolution of customer concerns.

Laboratory Management and Coordination

Ensure testing requests are properly documented, scheduled, and completed.
Maintain laboratory records, databases, and reporting systems.
Assist with calibration, maintenance, and inventory management of laboratory equipment and supplies.
Support compliance with quality management systems, testing standards, and safety requirements.

Data and Certificate Management

Review incoming raw material and supplier Certificates of Analysis (COAs) for completeness, accuracy, and compliance with established specifications.
Generate, review, and distribute finished product Certificates of Analysis to customers in a timely and accurate manner.
Verify that incoming material and finished product test results meet customer, regulatory, and internal specifications.
Support customer requests for historical quality data, product certifications, and compliance documentation.

Quality Systems Support

Support corrective and preventive action (CAPA) processes.
Participate in root cause investigations and continuous improvement initiatives.
Assist with internal audits, customer audits, and regulatory compliance activities.
Monitor key performance indicators (KPIs) related to claims, laboratory performance, and customer satisfaction.
Contribute to the development and revision of procedures, work instructions, and technical documentation.

Qualifications

Associate's degree in Quality, Chemistry, Engineering, Technical Sciences, Business, or a related field; Bachelor's degree preferred.
Minimum of 2–5 years of experience in technical services, quality assurance, laboratory operations, customer support, or a related role.
Strong understanding of quality systems, root cause analysis, and corrective action processes.
Experience managing customer complaints, claims, or technical investigations.
Experience in manufacturing, packaging, paper, converting, chemical, or industrial environments is preferred.

Familiarity with laboratory testing methodologies and quality assurance practices is preferred.

Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
Excellent written and verbal communication skills.
Strong organizational, analytical, and problem-solving abilities.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

M2SP

LI-MD1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

industrial quality assurance jobs in appleton, wi

Technical Services Specialist

Quality Inspector - II

Quality Supervisor

Laser Operator

Manufacturing Equipment Technician

Production Shift Operations Manager – Advanced Packaging & Finishing (Union Environment)

APPLY NOW!! Traveling Certified Welding Inspector (CWI)

Industrial Quality Assurance Manager

Bakery Wrapper / Clean Up

Warehouse Teammate - Wire and Conduit 1st Shift (7:00 AM - 3:30 PM)

Quality Inspector II

Quality Engineer

1st Shift Assembly Supervisor

Senior Automation & Controls Engineer

Authorized Inspector Trainee - Appleton, WI

QA & Regulatory Compliance Specialist

Adjunct Instructor - Manufacturing Operations

Laboratory Technician

Senior Consultant, Industrial Advisory

Adjunct Instructor - Mathematics

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