Top 64 Call center Jobs in Appleton Wi

Client Service Specialist
J. J. Keller & Associates, Inc —Neenah, WI
- Full-time
- Microsoft Word
- Background check
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Service Consultant
BERGSTROM NEENAH GM —Neenah, WI
- $17 an hour
- Full-time
- Clean driving record
- Sales
- Dealership
- Paid training
- Wellness program
Quick Apply
Medical Collections Specialist
GetixHealth/Americollect —Wisconsin
- From $16 an hour
- Full-time
- Spanish
- High school diploma or GED
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Service Desk Analyst
TEKsystems —Oshkosh, WI
- $18 - $20 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Quick Apply
1d
Call Center Representative
Alta Resources —Neenah, WI
- Full-time
- Microsoft Outlook
- Sales
- Computer literacy
Quick Apply
Switchboard Operator
Ascension —Appleton, WI
- Part-time
- Hospital
- High school diploma or GED
- 1 year
- Disability insurance
- Health insurance
Customer Service Agent - Office
Back In Black, Inc —Neenah, WI
- High school diploma or GED
- Communication skills
- Entry level
Member Experience Representative I
Network Health, Inc —Menasha, WI
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
2d
DISPATCHER
Winnebago County —Winnebago County, WI
- $28.07 - $38.69 an hour
- 8 hour shift
- Computer literacy
- Writing skills
- Mid-level
Customer Service Representative | Contact Center
Bellin Health —Green Bay, WI
- Weekends as needed
- Typing
- Medical terminology
- Communication skills
- Health insurance
- Tuition reimbursement
Full Time Call Center Representative
AHT Wisconsin Windows —Appleton, WI
- From $14 an hour
- Full-time
- Sales
- No experience needed
- In-person
- Paid training
- Paid holidays
911 Dispatcher/Telecommunicator- (Full Time)
Outagamie County —Appleton, WI
- $25.91 - $29.16 an hour
- Overtime
- 18 years or older
- High school diploma or GED
- Driver's License
- Health savings account
- Disability insurance
Collections Specialist
Byrider —Appleton, WI
- $50,000 - $70,000 a year
- Overtime
- Background check
- Sales
- Office
- Health insurance
- Dental insurance
Quick Apply
Patient Scheduler | Contact Center
Bellin Health —Green Bay, WI
- Part-time
- High school diploma or GED
- Outpatient
- Medical terminology
- Health insurance
- Tuition reimbursement
9d
Member Solutions Specialist (Collections)
Prospera Credit Union —Appleton, WI
- Full-time
- Research
- Office
- High school diploma or GED
- Disability insurance
- 401(k)
Quick Apply
8d
Account Specialist (Kaukauan, WI, hybrid schedule)
Ahlstrom —Kaukauna, WI
- Call employer
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
14d
Customer Service Representative (Member Services)
John Birch Society —Appleton, WI
- Computer literacy
- Office
- Entry level
Quick Apply
CENTRALIZED CONSUMER LENDING TEAM LEAD
Fox Communities Credit Union —Appleton, WI
- Online Application
- Mid-level
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
Digital Lending Specialist
Capital Credit Union —Green Bay, WI
- Hybrid work
- Microsoft Excel
- Computer literacy
- Basic math
Quick Apply
10d
Parts Inside Sales Representative II
Cox Fleet —De Pere, WI
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply

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Client Service Specialist

J. J. Keller & Associates, Inc -
Neenah, WI

Quick Apply

Job Details

Full-time
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Professional development assistance
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Word
Computer operation
Word embeddings

Full Job Description

J. J. Keller is hiring a Client Services Specialist! Do you love helping others without being tied to a traditional call-center environment? Are you seeking variety in your day-to-day work? Do you want to work for a company who makes a difference in the lives of their clients, their employees and your local community? If you answered YES to any of those questions, then this could be the perfect opportunity for you!

As a Client Services Specialist, you’ll become the primary point of contact for your assigned clients—building strong relationships, helping them navigate regulatory requirements, and ensuring their services run seamlessly. It’s a role where you can truly make an impact every day.

If you want to learn more, watch the following video to hear from our Vice President of Client Service: https://www.loom.com/share/314c26b3ccc9415982d20aa90a0c5b26

Job Responsibilities

Client Relationship Management

Establish and maintain relationships with clients and manages the client relationship.
Service as the primary interface in an advisory role between J. J. Keller and assigned clients.
Educating clients on regulatory requirements, providing interpretations and best practices.

Service Management

Identifies program improvement opportunities to meet and improve safety program objectives.
Monitors client responsibilities to ensure compliance with service requirements.
Analyzes compliance trends and, if applicable, developing formal improvement programs.
Maintains confidentiality of client information under the FCRA, HIPAA, and other regulatory entities. Adheres to the department's data security policies pertaining to Personal Identification Information.

Cross-Functional Collaboration

Partners with internal teams on complex client inquiries.
Assists implementation team with new clients.
Maintains expertise pertaining to applicable local, state and federal regulations in order to provide education and clarification to clients.

Qualifications

Experience/Education:

2+ years of total office experience.
1+ year of client services experience in a professional services environment desirable.
Post-secondary education in a business-related field preferred.
In lieu of degree or experience, would consider a combination of education and related office experience.
Experience with J. J. Keller services desirable.

Other Skills/Qualifications:

Proficiency in MS Word with intermediate Excel skills required.
Strong organizational, problem solving, communication, and critical thinking skills.
Knowledge of FMCSR regulations desirable.
Effective verbal, written, and presentation skills.
Ability to apply regulatory knowledge in a variety of situations.

Physical Requirements

Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to customer sites and/or industry and training events may also be required, depending on assignment.

About our Neenah, WI Corporate Headquarters

There's a lot to love about our home office in Neenah, Wisconsin, including:

Jean-friendly environment, every day of the week!
Cafe that offers breakfast, lunch and multiple a la carte items
FREE access to our onsite Fitness Center, Yoga Studio and a fully paid online Fitness Subscription
FREE access to our J. J. Keller Wellness Center, with access to some prescriptions at no cost
Near 1-mile long walking trail that wraps around the campus
Multiple collaboration stations

We Protect People & The Businesses They Run™

Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.

J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

This position requires regular onsite work at our corporate office in Neenah, WI. Are you able to meet this requirement?
What are your salary requirements for this position?

Work Location: In person

Quick Apply

Refine Your Search

call center jobs in appleton wi

Client Service Specialist

Customer Service Consultant

Medical Collections Specialist

Service Desk Analyst

Call Center Representative

Switchboard Operator

Customer Service Agent - Office

Member Experience Representative I

DISPATCHER

Customer Service Representative | Contact Center

Full Time Call Center Representative

911 Dispatcher/Telecommunicator- (Full Time)

Collections Specialist

Patient Scheduler | Contact Center

Member Solutions Specialist (Collections)

Account Specialist (Kaukauan, WI, hybrid schedule)

Customer Service Representative (Member Services)

CENTRALIZED CONSUMER LENDING TEAM LEAD

Digital Lending Specialist

Parts Inside Sales Representative II

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