Top 9 Membership coordinator Jobs in Arcadia, Ca

Soho Support Coordinator - Membership - Americas
Soho House & Co. —West Hollywood, CA
- $22 - $23 an hour
- Full-time
- English
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Membership Engagement Specialist
YMCA of Greater Whittier —Whittier, CA
- Part-time
- 18 years or older
- Current TB test
- Pass drug screening
Quick Apply
Membership Coordinator, Film+TV/Visual Media
ASCAP —Los Angeles, CA
- $50,000 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
Quick Apply
MEMBERSHIP SERVICES COORDINATOR I
Cooperative of American Physicians, Inc. —Los Angeles, CA
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Quick Apply
Membership & Family Services Coordinator - Bell Gardens Club
Boys & Girls Clubs of Metro Los Angeles —Bell Gardens, CA
- $22 - $24 an hour
- Part-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
1d
Membership Coordinator
YOUNG MENS CHRISTIAN ASSOCIATION OF METROPOLITAN LOS ANGELES —North Hollywood, CA
- $20 - $21 an hour
- Weekends as needed
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
2h
Membership Experience Coordinator
Boys & Girls Club (Central Orange Coast) —Buena Park, CA
- $18 - $20 an hour
- Part-time
- Background check
- Spanish
- CPR Certification
- Employee assistance program
Quick Apply
Membership Manager
YOUNG MENS CHRISTIAN ASSOCIATION OF METROPOLITAN LOS ANGELES —Hollywood, CA
- $26 - $28 an hour
- Full-time
- 18 years or older
- CPR Certification
- Mid-level
Quick Apply
14d

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Membership Engagement Specialist
YMCA of Greater Whittier —Whittier, CA
This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living and social…
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Membership Specialist
California State University —Northridge, CA
Equivalent to graduation from an accredited four-year college or university in a job-related field. Additional experience in job-related field may be…
2d

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Membership Ambassador
Levy Sector —Columbus, OH
Collaborate with culinary and front-of-house teams on VIP arrivals, celebrations, dietary accommodations, and special requests.
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Director of Membership
Scouting America —Columbus, OH
Be the subject area expert of each phase of the membership campaign and develop and review all membership resources to guide and support the membership…

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Soho Support Coordinator - Membership - Americas

Soho House & Co. -
West Hollywood, CA

Quick Apply

Job Details

Full-time
$22 - $23 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
English
Managing clients in a customer support role
OpenTable
Salesforce Cloud
Customer engagement
Sales management systems proficiency
Reservation systems
CRM system proficiency
Productivity software
Technical Proficiency
Quality data entry
Client interaction via phone calls
Customer data entry

Full Job Description

The Role…

This is an exciting time to be joining our customer service team which we call the Soho Support Team (SST), with new house openings across The Americas. As such, the Coordinator will report into the Soho Support Manager for Membership, and will be responsible for delivering a first class service to our members throughout The Americas, whilst adhering to departmental SLA's. This role has great growth potential for the right candidate and would suit someone passionate about delivering a great customer experience.

Main Duties...

To be an enthusiastic first point of contact for Soho House member queries via telephone and email. Responding to these queries in a timely manner and adhering to the departments SLA's.
Offering a pro-active service to our diverse membership through telephone and email. Duties including but not limited to membership administration and club and restaurant enquiries.
Use our Salesforce, GEM and Open Table database to create, look up and update records for current and potential members.- bookings
Set up new member and member renewal payments via credit card, Direct Debit, ACH and the occasional bank transfer payment, ensuring all transactions are handled accurately and as per company/legal guidelines.
You will be part of a team responsible for the general administration of The Americas houses (and future house openings). Along with table reservations and event queries for US properties.
Responsibility for amending, pausing, transferring and upgrading memberships, ensuring compliance with the appropriate Terms & Conditions.
Supporting other departments with information requests etc.
Plus any ad-hoc projects given by the Head of Support / Soho Support Manager
Performs all other duties assigned by Manager/Supervisor

Requirements / Qualifications...

At least one year of customer facing experience, preferably in a membership environment.
Experience in working to personal and departmental targets, SLA and KPIs
An enthusiasm for providing first class customer service is a must.
Experience of working with Salesforce/ CRM System and Open Table.
Experience of communicating in a friendly but professional manner in fluent English.
Experience of working in a fast-paced team environment.
Excellent verbal & written communication skills in English.
Will have a passion for customer service and enjoy elevating the customers' experience through knowledge, empathy and attention to detail.
You will have a professional telephone manner and strong written correspondence skills.
IT proficiency including Microsoft Office packages and accuracy in data entry with excellent attention to detail.
Highly motivated, adaptable and able to demonstrate a willingness to learn & progress.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Quick Apply

Refine Your Search

membership coordinator jobs in arcadia, ca

Soho Support Coordinator - Membership - Americas

Membership Engagement Specialist

Membership Coordinator, Film+TV/Visual Media

MEMBERSHIP SERVICES COORDINATOR I

Membership & Family Services Coordinator - Bell Gardens Club

Membership Coordinator

Membership Experience Coordinator

Membership Manager

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