Top 192 Call center representative Jobs in Arcadia Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $22 - $25 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Medicare Telesales Representative
Clever Care Health Plan —Arcadia, CA
- $24 - $29 an hour
- Full-time
- Hybrid work
- Background check
- HIPAA
- Office
Customer Service Representative
Closet World —City of Industry, CA
- From $18.50 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Telemarketing Representative
Purple Construction Inc —Alhambra, CA
- $20 - $23 an hour
- Full-time
- In-person
- Communication skills
- Entry level
Quick Apply
8d
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
Customer Service Representative
lfournier —Los Angeles, CA
- $18 - $25 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Opportunities for advancement
Quick Apply
Call Center Representative I
Priority One Credit Union —South Pasadena, CA
- $19.96 - $29.95 an hour
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
5d
Call Center Agent
HK CORPORATION —Chino, CA
- $17 - $23 an hour
- Part-time
- Spanish
- Computer literacy
- No experience needed
- On-the-job training
- Flexible schedule
Quick Apply
7d
Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Medical office experience
- HIPAA
- Mid-level
Fin Care Specialist I (Customer Service)
Cedars-Sinai —Los Angeles, CA
- $25.57 - $39.63 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Fair chance
- Health insurance
- Dental insurance
7d
Call Center Agent
Kedren Community Health Center Inc —Los Angeles, CA
- $21 - $25 an hour
- Computer literacy
- HIPAA
- Medical terminology
Quick Apply
Customer Success Specialist (Remote)
PolicyMe —Ontario, CA
- $55,000 - $66,000 a year
- Full-time
- Remote
- English
- 1 year
- Communication skills
- Dental insurance
- Paid time off
2d
>> Customer Service Representative with Inside Sales Experience a plus
PARENT EDUCATION BRIDGE FOR STUDENT ACHIEVEMENT FOUNDATION LLC —South El Monte, CA
- $18 - $22 an hour
- Part-time
- High school diploma or GED
- Computer skills
- Communication skills
- 401(k)
- Paid time off
Quick Apply
Call Center Agent
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $24.68 - $35.29 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
Quick Apply
Call Center Agent
Draftomat —Los Angeles, CA
- $19 - $27 an hour
- Full-time
- Computer literacy
- Residential
- Communication skills
- Paid training
Quick Apply
4d
Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site near Los Angeles, CA)
Confidential —Los Angeles, CA
- $1,600 - $10,000 a month
- Full-time
- Military
- No experience needed
- Office
Quick Apply
Customer Service Representative
RA & Associates, APC —Glendale, CA
- $18 - $20 an hour
- 8 hour shift
- Spanish
- English
- In-person
- Free parking
- Health insurance
Quick Apply
6d
Insurance Sales Representative
Allstate Insurance —Pasadena, CA
- From $45,000 a year
- Full-time
- Spanish
- Sales
- English
- Paid holidays
- 401(k)
Quick Apply
Telephone Sales Representative
Kensington Marketing Group —Anaheim, CA
- $17 - $22 an hour
- Full-time
- In-person
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Arcadia, CA

Apply Now

Job Details

Full-time
$22 - $25 an hour

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.

This position operates on a hybrid work schedule. This position will require 3 days onsite at the Monrovia or Huntington Beach office.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $22.00 to $25.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

Apply Now

Refine Your Search

call center representative jobs in arcadia ca

Customer Service Representative (Bilingual Korean)

Medicare Telesales Representative

Customer Service Representative

Telemarketing Representative

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Customer Service Representative

Call Center Representative I

Call Center Agent

Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days

Fin Care Specialist I (Customer Service)

Call Center Agent

Customer Success Specialist (Remote)

>> Customer Service Representative with Inside Sales Experience a plus

Call Center Agent

Call Center Agent

Inside Sales Representative – Telemarketing | Six-Figure Potential (On-Site near Los Angeles, CA)

Customer Service Representative

Insurance Sales Representative

Telephone Sales Representative

Customer Service Representative Lead (Bilingual Mandarin)

I want to receive the latest job alert for call center representative in arcadia ca

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