Redwood Coast PACE with Humboldt Senior Resource Center is looking for a full-time Day Center Supervisor. Redwood Coast PACE — a Program of All-inclusive Care for the Elderly — is a comprehensive health plan for older adults who wish to remain living in their home and community. We provide medical, social, nutritional, rehabilitation, and support services for eligible adults. At Redwood Coast PACE, the goal is to help people stay as healthy and independent as possible. Because their health is monitored on a regular basis, many PACE participants report fewer health crises and better overall health.
The schedule for this position is Monday through Friday, 8 am to 4:30 pm.
JOB SUMMARY: The Day Center Supervisor is responsible for overseeing the daily operations, staff, and activities of the Redwood Coast PACE Day Center to ensure a safe, engaging, and supportive environment for participants. Reporting to the Center Manager, this position provides direct supervision and coaching to CarePartners and the Kitchen Aide, facilitates training and competency development, and ensures the delivery of person-centered care and activities tailored to participant needs. The Supervisor coordinates with the Interdisciplinary Team (IDT), volunteers, and community partners to develop and implement meaningful programs, while monitoring participant care plans, compliance with regulatory requirements, and overall program quality. Through leadership, program planning, and staff mentorship, the Day Center Supervisor plays a key role in promoting participant independence, wellness, and quality of life.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervision and Leadership
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Facilitates and supports an effective team approach in implementing PACE guiding principles. Works with management to foster a positive team environment.
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Delegates, mentors, and supports the CarePartners and Kitchen Aide in activities, PT/OT maintenance, and meal services.
- Directly supervises CarePartners and Kitchen Aide at the assigned program facility.
- Guides competency evaluations, program-orientation, ongoing training, and performance coaching for employees supervised. Completes the annual evaluations and bi-annual goal reviews for employees supervised.
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Oversees volunteer recruitment, orientation, training and recognition.
- Acts as a leader and mentor in implementation of Person-Centered Care.
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Reports to the Center Manager concerning operations of the Day Center, including situations or occurrences that impact safety and efficiency.
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Facilitates and supports an effective team approach in implementing the program’s guiding principles. Attends and participates in the Interdisciplinary Team (IDT), management meetings, and other team meetings as requested. Facilitates daily huddles with program employees.
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Supports a person-centered approach to management, staffing, and program implementation.
- Oversees overall day center activities and services.
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Trains CarePartners in individual and group crafts, games, and discussion groups, as well as planning field trips.
- With the support of the Physical and Occupational Therapist, train CarePartners on how to properly implement the therapy plans created for individuals and groups at the Center.
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Facilitates training for CarePartners in the provision of personal care services (Activities of Daily Living).
- Participates as an active member and leader of various department and team meetings, including CarePartner team meetings and Interdisciplinary Team (IDT) meetings.
- Attends in-service trainings and presents training topics to program team members and volunteers as requested by management.
Participant Care
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Works with elderly and disabled adults to support their participation in a variety of activities at the Day Center.
- Evaluates the needs, abilities, and interests of each participant and ensures the development of an individualized plan of care that reflects the principles of Person-Centered Care.
- Collects and considers input from team members and participants about the monthly calendar of activities. Plans for, implements, posts, and distributes monthly calendar of activities.
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Facilitates quarterly participant advisory meetings and reviews individual plans of care to monitor the quality of services.
- Complies with all policy and procedures of Redwood Coast PACE.
Program Development
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Evaluates on a regular basis, through participant interviews and team operations meetings, participant’s changing needs. Facilitates implementation of necessary activity program adjustments.
- Researches and implements activities appropriate for specific participant populations. Ensures provision of activities specified in the participants’ individualized plans of care.
- Completes necessary paperwork and documentation to ensure compliance with applicable regulations.
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Works with Center Manager to purchases activity and day center supplies.
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Maintains storage of supplies and supply areas.
- Assists as needed in the set-up and cleanup of activity supplies. Moves tables, chairs, and activity equipment for different activities.
Community and Intra-Agency Interactions
- Networks and coordinates with community agencies, as appropriate.
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Assists with fundraising activities on behalf of the program and agency, including participation in special events and fundraising for specific program purposes.
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Attends agency committees as requested by the Department Director.
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Networks and coordinates with community agencies, as appropriate.
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Demonstrates behaviors consistent with agency values.
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Additional duties may be assigned, as needed, that align with the responsibilities of the position and support the vision, mission, and values of the organization.
EDUCATION &/or EXPERIENCE:
1. High school diploma or GED equivalent required.
2. The Day Center Supervisor will have one of the following:
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Two (2) years of experience in a social, recreational, or educational program within the past five (5) years, one (1) year of which was full-time in an activities program in a health care, mental health, or handicapped program setting;
or
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Be an art therapist, music therapist, dance therapist, recreation therapist, occupational therapy assistant, occupational therapist, or a qualified social worker;
or
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Have completed at least 36 hours of training in a course designed specifically for the “activity coordinator” role and approved by the State department of health services.
3. One (1) year of experience working with a frail or elderly population, providing personal care in a health facility or in-home setting, preferred.
LICENSES OR CERTIFICATES:
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Current CPR and First Aid certification within six (6) months of hire.
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One of the following Certified designations preferred: Therapeutic Recreation Specialist, Physical Therapy Aide, Nursing Assistant, Home Health Aide.
PRE-SCREENING REQUIREMENTS:
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This position requires the successful completion of a background check.
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Pre-employment physical, and PPD skin test (TB screening).
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COVID-19 and Influenza (flu) vaccines preferred.
JOB SKILLS:
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Demonstrates ability to comply with required government regulations.
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Strong verbal and written communication abilities; able to convey information clearly and professionally to staff, participants, families, and external partners.
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Builds positive relationships with diverse populations, including aging and dependent adults, families, caregivers, staff, and community stakeholders.
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Works effectively as part of a multidisciplinary team demonstrating sound listening skills to receive directions and understand participant concerns; maintains a cooperative and supportive attitude.
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Applies good judgement, resourcefulness, and flexibility to resolve issues and adapt to changing circumstances.
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Maintains confidentiality, reliability, and ethical standards; consistently demonstrates punctuality, attendance, and responsibility in work performance.
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Maintains participant privacy and organizational confidentiality, adhering to HIPAA and agency standards.
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Remains calm and effective when priorities shift, deadlines change, and unexpected issues arise.
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Basic knowledge of computers and web-based applications such as timekeeping, training and email programs, as well as electronic health records.
- Demonstrates an interest in working with elderly and disabled adults to enhance and encourage their independence.
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Demonstrates the ability to adapt to change, manage stress effectively, and support the team in adjusting to evolving priorities and circumstances.
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Provides mentorship, guidance, and development opportunities to team members, offering constructive feedback to encourage growth.
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Clearly conveys information and expectations, actively listens, and promotes open, respectful dialogue while practicing empathy and self-awareness.
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Gathers relevant information, evaluates options, and makes timely, sound decisions while identifying root causes and implementing solutions.
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Sets clear goals, monitors progress, addresses performance concerns, and celebrates successes while upholding high standards of accountability.
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Fosters a positive team culture by encouraging collaboration, supporting teamwork, and resolving conflicts effectively and promptly.
SUPERVISORY REQUIREMENTS:
- This position supervises the following employees: Center CarePartners, Kitchen Aide.
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In coordination with Human Resources and other supervisory staff, oversees hiring, orienting, training, evaluating, disciplining, and terminating of specified departmental staff.
PHYSICAL REQUIREMENTS:
The Therapeutic Services Coordinator role requires frequent standing, walking, bending, and reaching while leading activities and assisting participants. The position involves occasional lifting, pushing, or moving of supplies, activity equipment, and furniture such as tables and chairs, typically up to 25 pounds. The Coordinator must be able to assist frail or mobility-limited participants safely, which may include supporting transfers or guiding them during activities. The work environment is active and requires sustained energy, flexibility, and the ability to adapt to changing participant needs throughout the day.
The above statements are intended to describe the general nature of work performed. They are not to be considered an exhaustive list of all job tasks performed. The agency reserves the right to change job descriptions, work hours or work sites as required by the program.
The Humboldt Senior Resource Center is a private, non-profit, multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area 1 Agency on Aging.
The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, medical condition, pregnancy, breastfeeding, gender identity, marital status, citizenship status, military or veteran status, genetic information, or other basis protected by applicable Federal or State law.
