Humboldt Senior Resource Center is looking for a Senior Activities and Community Programs Supervisor. This position will average 30 hours per week with a range from 28 to 32 hours. The works hours will be between Monday through Friday, 9:00 am to 3:30 pm, with a 30-minute break.
JOB SUMMARY: Responsible for the day-to-day leadership, coordination, and oversight of volunteer services, senior activities, and community-based support programs within the Nutrition & Activities Department. Supervises volunteers and work-training participants while ensuring high-quality, participant-centered services that comply with applicable federal, state, grant, and agency requirements. Oversees program operations, volunteer engagement, community outreach, grant-supported initiatives, and administrative functions to promote the health, independence, and well-being of older adults.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership and Supervision
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Supervises various Nutrition & Activity support employees, supplemental work-training staff, Community Service Workers, and volunteers.
- Collaborates with the Director of Nutrition & Activities in personnel responsibilities related to recruitment, interviewing, staffing, and evaluation of employees.
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Assists with orienting, training, cross-training, supervising, coaching, evaluating, disciplining, and terminating of program employees, students, and volunteers.
- Ensures and maintains adequate daily staffing, assigning employee duties and tasks, or designating other team leaders to do so as appropriate.
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Coordinates, schedules, and integrates schedule of employees, program volunteers, and supplemental work-training staff, to ensure proper coverage of program activities.
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Assists in coordination of employee training as required and/or necessary. Ensures that there is ongoing, program-compliant, in-service training and documentation for employees, contractors, and volunteers.
- Reports to the Director of Nutrition & Activities concerning personnel matters, including situations or occurrences that impact employee, volunteer, and supplemental staff relations and morale.
- Oversees timesheet completion and requests for leave of program employees. Works with Payroll to ensure timesheets are prepared accurately and in a timely manner.
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Enforces written agency and program policies within the Operations Manual and Employee Handbook, escalating issues to the Director of Nutrition & Activities.
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Assists the Director of Nutrition & Activities in reviewing Emergency Operations Plan policy and procedures with program employees at least annually.
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Monitors the safety of the work environment and enforces safety practices with employees.
Program Implementation and Coordination
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Participates in program and department policy and procedure development.
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Assists Director of Nutrition & Activities in facilitating employee communication regarding participant, employee, and program issues.
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Ensures compliance with applicable regulations and policies for Activities and Senior Services including monitoring monthly service levels and expenses for various Nutrition & Activities Services (e.g., Senior Home Repair, Dial-a-Ride ticket sales, telephone reassurance program, and other grant funded activities).
- Oversees and manages income-generating projects and funding opportunities for the Nutrition & Activities program.
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Works with Director of Nutrition & Activities to provide coordination of existing programs and outreach activities essential to the Nutrition & Activities program.
- Assists Director of Nutrition & Activities in the development of community support including contacts with media and public presentations. Responsible for posting information for the Nutrition & Activities portion of the agency website.
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Assists the Director of Nutrition in the development of grants for the Nutrition & Activities program.
- Coordinates annual volunteer recognition event, with the assistance of other team members.
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Maintains and updates the Activities Operations Manual, as needed.
- Provides emergency coverage for Dining Center Coordinators and Drivers, as needed.
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Participates in various agency Committee assignments, as directed.
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Serves as a direct Supervisor to student interns and volunteers working within the professional discipline and program area. Participates actively in training as a guide, teacher, and mentor.
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Acts in a manner consistent with agency values.
EDUCATION &/or EXPERIENCE:
Required:
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Two (2) years of experience in a supervisory position for a social, health service, recreation, nutrition, or similar program.
Preferred:
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Associates degree from accredited college or university with emphasis in recreation, community nutrition, health education, or gerontology.
- Experience working with older adults, grant management, and program planning.
LICENSES OR CERTIFICATES:
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Valid California Driver’s License and personal auto liability insurance required. Must have a personal vehicle in good driving/operating condition, insured for State minimum liability requirements that can be used for the applicable job functions noted above.
- Current CPR and First Aid certification within six (6) months of hire.
PRE-SCREENING REQUIREMENTS:
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Requires clearance of a DOJ and FBI criminal history background check
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Requires Motor Vehicle Report verification.
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COVID-19 and Influenza (flu) vaccines preferred.
JOB SKILLS:
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Demonstrates the ability to adapt to change, manage stress effectively, and support the team in adjusting to evolving priorities and circumstances.
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Provides mentorship, guidance, and development opportunities to team members, offering constructive feedback to encourage growth.
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Clearly conveys information and expectations, actively listens, and promotes open, respectful dialogue while practicing empathy and self-awareness.
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Gathers relevant information, evaluates options, and makes timely, sound decisions while identifying root causes and implementing solutions.
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Sets clear goals, monitors progress, addresses performance concerns, and celebrates successes while upholding high standards of accountability.
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Fosters a positive team culture by encouraging collaboration, supporting teamwork, and resolving conflicts effectively and promptly.
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Ability and interest to work with the elderly to enhance and encourage their independence, and knowledgeable of and sensitive toward the needs of the low-income elderly.
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Knowledge of Federal, State, and local programs and services.
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Ability to function effectively within a multi-service, community-based nonprofit agency.
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Ability to comply with program requirements and applicable government regulations.
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Strong verbal and written communication abilities; able to convey information clearly and professionally to staff, participants, families, and external partners.
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Builds positive relationships with diverse populations, including aging and dependent adults, caregivers, staff, and community stakeholders.
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Works effectively as part of a multidisciplinary team demonstrating sound listening skills to receive directions and understand participant concerns; maintains a cooperative and supportive attitude.
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Applies good judgement, resourcefulness, and flexibility to resolve issues and adapt to changing circumstances.
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Maintains confidentiality, reliability, and ethical standards; consistently demonstrates punctuality, attendance, and responsibility in work performance.
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Maintains participant privacy and organizational confidentiality, adhering to HIPAA and agency standards.
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Strong basic computer skills (Microsoft Outlook, Word, Power Point, and Excel). Ability to navigate, use, and maintain database software programs. Basic knowledge of web-based applications such as timekeeping, training, and email programs.
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Ability to be dependable, accept supervision, follow direction, and improve performance through feedback.
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Ability to incorporate an understanding of detailed requirements in work activities. Ability to collect and analyze data.
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Ability to coordinate, advocate, and cooperate with other agencies for seniors with tact and diplomacy.
- Ability to speak to public and private community groups about agency programs and to participate in various outreach and fundraising efforts as required.
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Strong basic computer skills (Microsoft Outlook, Word, Power Point, and Excel). Ability to navigate, use, and maintain database software programs. Basic knowledge of web-based applications such as timekeeping, training, and email programs.
SUPERVISORY REQUIREMENTS:
- This position supervises the following employees: Supplemental work-training staff and volunteers.
- In coordination with Human Resources and other supervisory staff, oversees hiring, orienting, training, evaluating, disciplining, and terminating of specified departmental staff.
PHYSICAL REQUIREMENTS:
This position requires a combination of office, community, and program-based work. The employee must be able to sit, stand, walk, bend, stoop, reach, and use hands for frequent computer and administrative tasks. Regular travel to agency sites, community locations, volunteer events, and outreach activities is required, including driving a personal vehicle. The position may occasionally require lifting, carrying, pushing, or pulling materials, supplies, or equipment weighing up to 50 pounds and assisting with the setup or support of program activities and special events. The employee must be able to safely navigate a variety of indoor and outdoor environments.
The above statements are intended to describe the general nature of work performed. They are not to be considered an exhaustive list of all job tasks performed. The agency reserves the right to change job descriptions, work hours or work sites as required by the program.
The Humboldt Senior Resource Center is a private, non-profit, multi-purpose senior center providing a continuum of social and health related services. The agency currently holds contracts with the California Department of Aging and Area 1 Agency on Aging.
The Humboldt Senior Resource Center is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms or conditions of employment based on race, color, national origin, ancestry, sex, sexual orientation, age, religion, physical or mental disability, medical condition, pregnancy, breastfeeding, gender identity, marital status, citizenship status, military or veteran status, genetic information, or other basis protected by applicable Federal or State law.
