Top 17 Sauder Jobs in Archbold, Oh

Consumer Services Support Associate
Sauder Woodworking Co. —Archbold, OH
- $19.50 - $22.95 an hour
- Full-time
- Basic math
- Residential
- Ability to lift 50 pounds
- Health savings account
- Tuition reimbursement
Quick Apply
7h
Sales Account Specialist
Sauder Woodworking Co. —Archbold, OH
- $45,000 - $60,000 a year
- Full-time
- Office
- Business
- Associate's degree
- Health savings account
- Tuition reimbursement
Quick Apply
7h
Machine Operator I - Backs & Seats
Sauder Manufacturing Co. —Archbold, OH
- Full-time
- Ability to walk for extended periods
- Residential
- High school diploma or GED
- Profit sharing
- Health savings account
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Customer Service Specialist
Sauder Manufacturing Co. —Stryker, OH
- $19 - $21 an hour
- Overtime
- Microsoft Outlook
- Office
- Residential
- Profit sharing
- Health savings account
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8d
PT Furniture Outlet Warehouse Associate (Holland, OH)
Sauder Woodworking Co. —Archbold, OH
- $15.50 - $16.50 an hour
- Part-time
- Merchandising
- Forklift
- High school diploma or GED
- Health savings account
- Tuition reimbursement
Quick Apply
11d
2nd Shift Logistics/Order Fulfillment Team Member
Sauder Woodworking Co. —Archbold, OH
- From $18 an hour
- Full-time
- Forklift
- Residential
- Driver's License
- Health savings account
- Tuition reimbursement
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On-demand Security Team Member
Sauder Woodworking Co. —Archbold, OH
- $16 an hour
- Part-time
- Residential
- Driver's License
- Driving
- Paid training
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Environmental Health & Safety Assistant
Sauder Woodworking Co. —Archbold, OH
- $19.50 - $22.95 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Analysis skills
- Health savings account
- Tuition reimbursement
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7h
Product Assembly Associate II
Sauder Manufacturing Co. —Archbold, OH
- $17 an hour
- Full-time
- Ability to walk for extended periods
- Residential
- High school diploma or GED
- Profit sharing
- Health savings account
Quick Apply
Production Leader - Panel Processing
Sauder Manufacturing Co. —Archbold, OH
- Full-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
- Profit sharing
- Health savings account
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13d
Customer Success Project Manager
Sauder Woodworking Co. —Archbold, OH
- $57,000 - $76,000 a year
- Full-time
- Sales
- Inventory management
- Mid-level
- Health savings account
- Tuition reimbursement
Quick Apply
7h
CNC - Machine Operator III
Sauder Manufacturing Co. —Archbold, OH
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Profit sharing
- Health savings account
Quick Apply
Production Planner II
Sauder Woodworking Co. —Archbold, OH
- $57,000 - $76,000 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Tuition reimbursement
Quick Apply
12d
Business Development Specialist
Sauder Manufacturing Co. —Stryker, OH
- $54,000 - $63,500 a year
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
- Profit sharing
- Health savings account
Quick Apply
Technical Buyer
Sauder Woodworking Co. —Archbold, OH
- $57,000 - $76,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Research
- Health savings account
- Tuition reimbursement
Quick Apply
Senior Financial Analyst for Manufacturing & Operations
Sauder Woodworking Co. —Archbold, OH
- $63,000 - $84,000 a year
- Full-time
- 5 years
- Office
- Finance
- Health savings account
- Tuition reimbursement
Quick Apply

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sauder jobs near archbold, oh

Consumer Services Support Associate

Sauder Woodworking Co. -
Archbold, OH

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Job Details

Full-time
$19.50 - $22.95 an hour
7 hours ago

Benefits

Health savings account
Tuition reimbursement

Qualifications

Live chat
Email customer support
Phone communication
Customer order taking
Basic math
Client rapport building
Customer engagement
Desktop applications
Productivity software
Grammar Experience
Technical Proficiency
Email support
Client interaction via phone calls

Full Job Description

Sauder Family Companies is a family-owned group of manufacturing businesses headquartered in Archbold, Ohio.

Across Sauder Woodworking, Sauder Building Products, and Sauder Manufacturing, we design, manufacture, and market furniture, cabinetry, closets, and specialized commercial furnishings that serve customers throughout North America. With a legacy spanning more than 90 years, we are united by a commitment to craftsmanship, innovation, customer service, and creating opportunities for our team members and communities.
________________________________

Sauder Woodworking is North America’s leading producer of ready-to-assemble furniture and one of the top five residential furniture manufacturers in the United States. We are seeking a motivated, customer-first professional to join our Consumer Services team. As a Consumer Service Support Associate, you will deliver an exceptional experience with every interaction by providing honest, friendly, timely, and knowledgeable service.
If you are a strong collaborator, an eager learner, and someone who thrives in an upbeat, engaging inbound contact center environment, this may be the career opportunity you’ve been looking for. Sauder Consumer Services is a nationally recognized Center of Excellence*. We provide warranty service for replacement parts, assembly assistance, and product information by email, phone, and chat Monday through Friday, 8:30 AM to 5:00 PM ET.

Check out this video to learn more about our CS position!

KEY RESPONSIBILITIES

Communicates directly with consumers by phone, email, and chat
Provides accurate product, assembly, warranty, and replacement part information
Accurately processes orders in accordance with established best practices
Collects, documents, and shares consumer feedback thoroughly and accurately
Meets department expectations for productivity and contact quality metrics

QUALIFICATIONS
Essential Knowledge & Skills
Excellent written and verbal communication skills

Handles emails, calls, and chats with professionalism and care
Communicates clearly and effectively using proper grammar and punctuation

Strong multitasking skills

Navigates multiple applications while managing customer contacts efficiently
Processes orders and shares information accurately, efficiently, and professionally
Follows established procedures and best practices consistently

Problem-solving and decision-making skills

Actively listens and asks clarifying questions when needed
Collaborates with others to evaluate options and identify solutions that deliver the best results
Applies both creative and analytical thinking to resolve issues
Demonstrates basic math skills

Attention to detail

Reviews work carefully for completeness, accuracy, and quality
Completes repetitive or routine tasks with consistency and attention to detail
Follows required procedures to ensure tasks are completed thoroughly and correctly

Patience and empathy

Recognizes customer concerns and responds with understanding and professionalism
Responds respectfully and without judgment
Builds trust through positive, helpful, and reliable service

Technical proficiency

Proficient in Microsoft Office applications
Learns new software applications quickly and confidently
SAP experience is a plus

Strong time management skills

Performs consistently within department metrics and expectations
Works toward individual goals with focus and accountability

Cognitive agility

Adapts quickly and shifts priorities or approaches as needed
Remains open to new ideas, feedback, and process improvements
Participates in projects or tasks outside of daily responsibilities as needed

Education & Experience

Associate degree, professional certification, or equivalent combination of experience and training preferred
Previous customer service or contact center experience is a plus

PAY SUMMARY
Expected offer range: $19.50/hour - $22.95/hour. The actual salary will be based on factors such as relevant experience and skills. The max salary listed is not the top of the pay band.

PHYSICAL DEMANDS
The physical demands described below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk and must occasionally lift and/or move up to 50 pounds. Assembly of ready-to-assemble furniture is required for training purposes.

Center Of Excellence is certified by BenchmarkPortal. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry.

We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description.

Sauder is a family company, so we believe in a healthy work-life balance for our employees. We want employees to know their time here is more than just a job--they can build a life-long career at Sauder. We have a culture of continuous improvement and internal advancement. We provide 3 weeks of vacation and a full benefit package beginning at 30 days. Other perks include 401(k), a company-funded health savings account, free counseling, furniture discounts, and tuition reimbursement.

Equal Opportunity/Affirmative Action Employer M/F/Disabled/Veteran

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Refine Your Search

sauder jobs in archbold, oh

Consumer Services Support Associate

Sales Account Specialist

Machine Operator I - Backs & Seats

Customer Service Specialist

PT Furniture Outlet Warehouse Associate (Holland, OH)

2nd Shift Logistics/Order Fulfillment Team Member

On-demand Security Team Member

Environmental Health & Safety Assistant

Product Assembly Associate II

Production Leader - Panel Processing

Customer Success Project Manager

CNC - Machine Operator III

Production Planner II

Business Development Specialist

Technical Buyer

Senior Financial Analyst for Manufacturing & Operations

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