Top 423 Customer service representative Jobs in Arden Arcade, Ca

Customer Experience Advocate I - ECC
AmeriGas Propane, Inc. —Rocklin, CA
- Computer literacy
- Pass drug screening
- English
- Health savings account
- Paid holidays
Customer Service Representative
Answer Desk Solutions —Sacramento, CA
- $21 - $23 an hour
- Full-time
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Remote Customer Service Representative Part-time
TDB Communications —Sacramento, CA
- $18 an hour
- Part-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
5d
Remote Customer Service Representative
TDB Communications —West Sacramento, CA
- $18 an hour
- Full-time
- Remote
- Research
- High school diploma or GED
- 1 year
- Paid training
- Paid holidays
10d
Customer Service Representative
Airgas —Rancho Cordova, CA
- $23 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Children
- Paid jury duty
- Commuter assistance
Customer Service - Representative
Villara Building Systems —North Highlands, CA
- $20 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- No background check
Quick Apply
10d
Customer Service Associate I
Dollar Tree —Sacramento, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
City of Elk Grove —Elk Grove, CA
- $51,521 - $69,058 a year
- Weekends as needed
- Basic math
- English
- Mid-level
- Retirement plan
Client Coordinator
Maxim Healthcare —Sacramento, CA
- $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
2d
Processing Clerk
Costco Wholesale Corporation —West Sacramento, CA
- Research
- Entry level
- AD&D insurance
- Employee stock purchase plan
Customer Service Representative
City of Sacramento —Sacramento, CA
- $46,822.25 - $65,883.61 a year
- Weekends as needed
- Basic math
- English
- Office
1d
Patient Services Representative I - Remote - Nationwide
Vituity —Sacramento, CA
- $17.12 - $19.04 an hour
- Overtime
- Remote
- Spanish
- Basic math
- Windows
- Profit sharing
- Wellness program
MOTOR VEHICLE REPRESENTATIVE
Department of Motor Vehicles —Sacramento County, CA
- $3,745 - $5,429 a month
- Online Application
- Office
- US work authorization
- Fingerprint clearance
- Disability insurance
- Health insurance
10d
Customer Service Representative
U-Haul —Sacramento, CA
- $16.90 - $17.50 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
2d
Customer Service Representative
National Seating & Mobility, Inc. —Sacramento, CA
- $20.50 - $22.00 an hour
- 8 hour shift
- Inventory management
- Computer literacy
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
10d
Client Care Representative
Mister Sparky of Roseville and Rocklin, CA —Roseville, CA
- $20 - $28 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- 401(k)
- Opportunities for advancement
Quick Apply
Partner Experience Manager
Barobo, Inc. —Davis, CA
- $60,000 - $100,000 a year
- Full-time
- School experience
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Account Manager-Customer Service
NPPS, Inc —Sacramento, CA
- $60,000 - $70,000 a year
- Mid-level
- Commercial
- Under 1 year
Quick Apply
Customer Service Rep. (CSR) - Cameron Park
CAMERON PARK PETROLEUM INC —Cameron Park, CA
- $17 - $18 an hour
- Extended hours
- Quick service & fast food restaurant
- Ability to stand for extended periods
- Outdoor work
Customer Service Rep. (CSR) - Green Valley Convenience
CAMERON PARK PETROLEUM INC —El Dorado Hills, CA
- $17 - $18 an hour
- Extended hours
- Ability to stand for extended periods
- Outdoor work
- Ability to lift 25 pounds

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Customer Experience Advocate I - ECC

AmeriGas Propane, Inc. -
Rocklin, CA

Apply Now

Job Details

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Military leave
Paid time off
Paid military leave
Parental leave
Vision insurance

Qualifications

Computer operation
High school diploma or GED
Computer skills
Telephone systems

Full Job Description

Requisition Number: 29347

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until .

Posting

Job Summary:

The Customer Experience Advocate I (CXA) interacts directly with potential, new and existing customers. They work to provide a quality experience in every step of the customer's journey, resulting in increased customer satisfaction and account retention for the company. Customer Experience Advocate I will serve customer inquiries, order processing, modifications to account information, and handling of customer complaints in a contact center environment. This role will follow up on customer cases utilizing our customer relationship management system to ensure customer inquiries and requests are handled completely and in timely manner.

Key Characteristics:

Strong phone presence and interpersonal skills in making inbound and outbound customer calls while delivering a positive customer experience.
Must have strong and clear communication skills with an ability to use positive language and listen attentively.
Remains calm under pressure and works collaboratively with customers and internal team members to address and serve the customer's needs.

Duties and Responsibilities:

Respond to and process all customer calls in a prompt and professional manner.
Determine the probable nature of each call by listening carefully, researching customer records and asking questions for clarification.
Communicate clearly and respectfully with callers, restating information when necessary to ensure the customer's understanding.
Acknowledge and resolve customer concerns; promptly escalate complaints when needed.
Process orders, forms, applications, requests, and payments accurately.
Keep records of customer interactions, transactions, comments and complaints by recording clear, complete and concise documentation in case management logs.

Knowledge, Skills and Abilities:

Ability to work independently and within contact center teams.
Good problem-solving skills and asks for guidance when needed.
Good judgment and independent decision making within assigned authority levels.
Positive attitude and excellent interpersonal and listening skills; demonstrates effective customer care with all customers consistently and equally.
Effectively communicates in English - verbal and written.
Efficient and accurate use of systems and tools with a strong ability to multi-tasking.

Education and Experience Required:

High School Diploma or Equivalent.
One to two years customer service experience; in a contact center preferred.

Working Conditions:

Work occurs inside a contact center - the ECC is open 24/7/365.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from to , depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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Refine Your Search

customer service representative jobs in arden arcade, ca

Customer Experience Advocate I - ECC

Customer Service Representative

Remote Customer Service Representative Part-time

Remote Customer Service Representative

Customer Service Representative

Customer Service - Representative

Customer Service Associate I

Customer Service Representative

Client Coordinator

Processing Clerk

Customer Service Representative

Patient Services Representative I - Remote - Nationwide

MOTOR VEHICLE REPRESENTATIVE

Customer Service Representative

Customer Service Representative

Client Care Representative

Partner Experience Manager

Account Manager-Customer Service

Customer Service Rep. (CSR) - Cameron Park

Customer Service Rep. (CSR) - Green Valley Convenience

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